2mo
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Product Support Analyst
San Francisco, California, United States
$90k-$120k/yr HybridFull Time
5+ YOE5+ years in IT/support/product support; enterprise support experience; life science background preferred; strong communication; escalation ownership; familiar with logs, APIs, SSO, network basics.
APIs, SSO, SAML, OIDC, DNS, TLS, proxies, firewalls, logs
1w
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Product Support Analyst
United States
OnsiteFull Time
1+ YOE6–12 months product support experience, strong technical and analytical skills, customer service orientation, ability to triage and resolve software issues, perform acceptance testing, and train/mentor staff.
Kipu Patient Portal, eRx, PingMD
1mo
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Product Support Analyst
Arlington, Virginia, United States
HybridFull Time
3+ YOEBachelor's degree; Active Secret clearance; 3+ years Navy acquisition/logistics/product support experience; PPBE familiarity; PSD PARTS knowledge; advanced Excel; strong communication and analytical skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, PARTS, PSD, PPBE
1mo
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Product Support Analyst
Irving, Texas, United States
OnsiteFull Time
2+ YOEL2/L3 escalation owner for connected device portfolio; 2+ years technical/product support; bachelor's in technical field or equivalent experience preferred; U.S. citizen or green card required; experience with ticketing platforms and reporting tools.
OmniDesk, Zendesk, ServiceNow, Power BI, Microsoft Excel
3mo
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Product Analyst
Chicago, Illinois, United States
$72k-$85k/yr RemoteFull Time
3+ YOEBachelor's degree or equivalent experience; 3–6 years in product operations, program coordination, or product delivery support; strong Excel and PowerPoint skills; experience supporting technology releases; strong communication and analytical skills.
Microsoft Excel, Microsoft PowerPoint, Salesforce, CRM
1mo
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Sr. Product Support Analyst
Irving, Texas, United States
$28-$30/hr HybridFull Time
2+ YOEDegree or equivalent with 2+ years relevant experience; product support, troubleshooting, strong communication, Microsoft Excel and Office proficiency, experience with software applications and customer-facing support.
340B Architect, Macro Helix, Microsoft Excel, Microsoft Office
1w
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Product Analyst
Crystal City, Virginia, United States
HybridFull Time
Gather and analyze stakeholder requirements, translate into user stories and acceptance criteria, and provide data-driven insights to support product decisions.
Jira
2w
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Product Analyst
United States
RemoteFull Time
2+ YOE2+ years in business analysis/Scrum Master/product support or project coordination; experience with Agile (Scrum/Kanban), writing user stories, documenting requirements, coordinating priorities, and stakeholder communication.
Jira, Microsoft Azure DevOps, Confluence, Miro
1mo
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Product Analyst
Dallas, Texas, United States
OnsiteFull Time
4+ YOEBachelor’s degree preferred; 4+ years in financial product support; finance industry experience; proficient with Salesforce Service Cloud, Power BI, SQL, Excel, PowerPoint, SharePoint/Teams; strong prioritization and communication; FINRA Series 7 preferred.
Salesforce Service Cloud, Power BI, SQL, Excel, PowerPoint, SharePoint/Teams
1mo
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Senior Product Analyst
Dallas, Texas, United States
OnsiteFull Time
3+ YOE3+ years in product/technical support or customer success; experience running trainings and onboarding; comfortable with product metrics and APIs; strong written/verbal communication and proactive approach.
Freshdesk, Jira, Amplitude
2w
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Product Support Analyst (Messaging)
Raleigh, North Carolina, United States
OnsiteFull Time
2+ YOEBachelor's degree, 2+ years in software/telecom support; knowledge of SMS/MMS technologies, SMPP/MM4/API; strong analytical, communication, and customer support skills.
SMPP, MM4, API, NetNumber ID (NNID)
1w
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Product Analyst II
Amelia, Ohio, United States
HybridFull Time
Bachelor's in business/accounting/finance required; strong Excel (macros), Python and SQL skills; experience with rating tools, analytics, and product/pricing support; strong analytical and communication skills.
Microsoft Excel, Microsoft Office, Python, SQL, Rating Tools
2w
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Product Analyst
Atlanta or Ontario or Canada
$90k-$100k/yr RemoteFull Time
3+ YOE3+ years in customer implementations supporting enterprise B2B SaaS; experience with sales and client success engagement, customer-focused, strong interpersonal, able to work independently and manage high-volume implementation tasks.
2mo
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Functional Product Analyst
Pittsburgh or United States
RemoteFull Time
3+ YOEAnalyzes product management lifecycle focusing on provider data exchange; gathers requirements, analyzes data, supports backlog, and collaborates with stakeholders.
Agile, Scrum, Kanban, Product Management Tools
1mo
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Product Analyst, Commercial Insurance
San Francisco or Denver or Madison or United States
$80k-$150k/yr HybridFull Time
3+ YOE3+ years insurance experience; strong analytics with SQL/Python/R/SAS; experience with Power BI; bachelor's degree required; product, pricing, filing, or actuarial support experience preferred.
SQL, Python, R, SAS, Power BI, OpenAI
1mo
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Sr Product Analyst, LMS
Sunnyvale, California, United States
$124k-$168k/yr HybridFull Time
5+ YOEBachelor's degree; 5+ years supporting learning organizations or business technology; 3–5 years Totara LMS hands-on experience; strong LMS architecture, APIs, communication, and product/engineering collaboration skills.
Totara LMS, SAP SuccessFactors Learning, APIs
3mo
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Product Business Analyst
Overland Park or Maitland or Orlando
$86k-$95k/yr HybridFull Time
2+ YOESupports product managers by writing user stories, creating wireframes, market research, and cross-functional collaboration. 2-3 years software project experience; Agile; MS Office; strong communication.
MS Office, Excel, PowerPoint, Visio, Outlook, Agile, Wireframing
3w
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Product Analyst, Digital Experience
Kingwood, Texas, United States
HybridFull Time
3+ YOEBachelor's or equivalent experience, 3-5 years in digital communications/product support/analytics/instructional design, proficiency with Microsoft Office (Excel, PowerPoint), strong analytical and communication skills, CMS and multimedia experience preferred, basic HTML preferred.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Adobe Creative Suite, HTML
2mo
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1631 PRODUCT SUPPORT SPECIALIST
United States
RemoteFull Time
Remote, full-time Product Support Analyst with QA testing, product operations, and cross-functional collaboration experience.
SQL, Power Apps, Power Automate, Issue Tracking Systems
1mo
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Sr Insurance Product Analyst
Overland Park or Austin
OnsiteFull Time
3+ YOE3+ years insurance experience with personal lines product management; strong analytical, technical, and communication skills; SERFF experience; ability to draft endorsements, analyze profitability, and support regulatory filings.
System for Electronic Rate and Form Filings (SERFF)
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