10 product support analyst jobs at 9 companies in Bailey, NC
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Support Analyst
United States or Raleigh or Austin
RemoteFull Time
Abrigo: Provides risk management and lending software for financial institutions
2+ YOEBachelor's in Finance/Economics or equivalent experience, 2+ years technical customer service preferred, domain knowledge of banking/accounting products, strong communication and troubleshooting skills.
LabcorpNYSE: LH: Provides clinical laboratory testing and drug development services globally.
5+ YOERequires a bachelor's degree or equivalent experience, 5+ years as a Business Analyst supporting IT product or project teams, 3+ years with SDLC and Agile, and 3+ years using Jira or Azure DevOps.
Jira, Azure DevOps, Team Foundation Server (TFS), Scrum, Kanban, Software Development Life Cycle (SDLC), AI-DLC
Almac Group: Provides global pharmaceutical development and manufacturing solutions.
2+ YOEBachelor’s degree or 2+ years in software solution delivery; 2+ years in requirements analysis, testing, product delivery, and multi-team work; pharmaceutical or clinical trials knowledge required.
Atticus: Manufacturer of branded-generic pesticides for agriculture and professional markets.
0+ YOEBachelor's degree in business or related field; knowledge of quality systems; strong communication; data/reporting skills; experience with ERP/inventory systems; proficient in MS Office.
Microsoft Dynamics 365, Microsoft Excel, Microsoft Word, ERP
SoftPro: Develops software for real estate closing and title insurance.
2+ YOE2+ years customer service experience, knowledge of real estate closing and title procedures, strong troubleshooting and communication skills, familiarity with SoftPro products and Microsoft Windows.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOERequires 8–10 years of mainframe production or test support, including 3+ years in batch monitoring and incident management, with z/OS, JCL, COBOL, VSAM, DB2, ESP, and ServiceNow experience.
CGINYSE: GIB: Provides information technology and business consulting services.
6+ YOE6+ years experience as systems analyst; strong SQL, API/REST/SOAP, Agile and Jira experience; production support, monitoring, Splunk, BDD/Gherkin/Cucumber familiarity; bachelor’s in computer science or related field.
Hartford or Plano or Raleigh or Richardson or Tempe or Arizona or Connecticut or North Carolina or Texas or United States
OnsiteFull Time
InfosysNYSE: INFY: Global provider of digital services, consulting, and technology solutions.
Bachelor's degree or equivalent experience; PlainID production support, identity governance, RBAC/PBAC, Postman, and Power BI required. AWS IAM, Amazon RDS, and Catchpoint preferred.
Lakewood or Washington or Macon or Kansas City or Durham or Boyers or Philadelphia or San Antonio or Norfolk
$91k-$118k/yrOnsiteFull Time
Office of Personnel Management: Managing and supporting the United States federal civil service workforce.
1+ YOEOne year of specialized experience equivalent to GS-12 in program analysis, project coordination, written products, budget or financial activities, and acquisition or contract support; U.S. citizenship and federal suitability required.
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
Experience with Oracle Apps/PL/SQL and Oracle Integration Cloud (OIC), designing and building REST/SOAP integrations, knowledge of Oracle Financials Cloud, and ability to support SDLC and production troubleshooting. US work authorization required; no visa sponsorship.