13 product support analyst jobs at 12 companies in Chicago Loop, IL
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Digital Tech Support Analyst
Chicago, Illinois, United States
$100k-$134k/yrOnsiteFull Time
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
2+ YOEBachelor's in computer-related field plus 2 years support analyst experience; experience with relational databases, Python scripting, Postman (APIs), VisionLink, Product Link, SOS Web Services, SalesForce, Service Now, and Azure DevOps.
Relational databases, Python, Postman, VisionLink, Product Link, SOS Web Services, SalesForce, Service Now, Azure DevOps
Houston or Warrenville or Chicago or Baltimore or De Pere or Kennett Square
$114k-$127k/yrHybridFull Time
Constellation EnergyNASDAQ: CEG: Produces carbon-free electricity and supplies energy to customers.
5+ YOEBachelor's degree in computer science or related field with 5–8 years of relevant experience, or 9–12 years of relevant work experience; Agile, IT project leadership, application support, and strong analytical skills required.
Interactive BrokersNASDAQ: IBKR: Automated global electronic brokerage and trading services provider.
Provide first-line technical support for API products, communicate technical concepts to clients, troubleshoot integrations, and follow support workflows.
CaterpillarNYSE: CAT: Manufactures construction and mining equipment, engines, and gas turbines.
2+ YOEBachelor's in Computer Information Systems/Computer Science or related plus 2 years Tier 2/3 support; experience with relational databases, Python, Postman/APIs, VisionLink, Product Link, SOS Web Services, Salesforce, ServiceNow, and Azure DevOps.
Python, Postman, VisionLink, Product Link, SOS Web Services, Salesforce, ServiceNow, Azure DevOps
UL SolutionsNYSE: ULS: Provides safety science testing, inspection, and certification services globally.
3+ YOEBachelor's degree required, 3+ years in business analysis/market research/product support; strong analytical, market research, financial/pricing analysis, and presentation skills; experience with Power BI, Excel, SharePoint; battery/energy storage experience preferred.
Power BI, Microsoft Excel, Microsoft SharePoint, Microsoft PowerPoint, Microsoft Teams
Des Moines or Baton Rouge or Lincoln or Rosemont or Cedar Rapids
$85k-$120k/yrOnsiteFull Time
Kuvare: Provides life insurance, annuities, and reinsurance solutions.
5+ YOEBachelor's degree or equivalent, 5+ years analyst or platform admin experience, experience with enterprise platforms and GoAnywhere MFT, strong written/oral communication, Agile and Waterfall experience, system analysis and production support skills.
Topco Associates: Provides procurement and supply chain solutions for grocery retailers.
1+ YOEManage refined product and ethanol inventories, forecast supply, schedule pipeline and shipments, prepare cost/margin reporting, support SAP operations; bachelor's preferred and 1+ years analyzing complex data.
Double Good: Provides a virtual fundraising platform and gourmet popcorn products.
6+ YOERequires 6+ years configuring and supporting Microsoft D365 Finance & Supply Chain Management, a bachelor's degree or equivalent experience, and expertise in warehousing, production, finance, workflows, security, integrations, testing, and user support.
Microsoft Dynamics 365 Finance & Operations, Azure DevOps, Microsoft Dynamics 365, WMS, GL, AR, AP, UAT, ISV, MB-330, MB-310, Microsoft Dynamics 365 Finance & Supply Chain Management
Duly Health and Care: Provides multi-specialty medical and healthcare services.
Epic Prelude certification, experience with workflow design and product configuration, knowledge of SQL/HL7/X12, ability to lead projects, document workflows, and provide operational and on-call support.
CME GroupNASDAQ: CME: Operates global derivatives marketplaces for trading futures and options.
Responding to fee inquiries, troubleshooting fee system issues, conducting data analysis and monthly reporting, supporting SOX controls, assisting with fee/product changes, and providing customer training on fee schedules.
Workday, Microsoft Office, Hyperion, Business Objects
Production Operations Analyst I - Weekend Day Shift
Scottsdale or Phoenix or San Francisco or Chicago or New York City
$21-$25/hrHybridFull Time
Early Warning Services: Operates payment and risk solutions for the financial industry.
1+ YOEHigh school diploma and 1+ year of work experience or training. Requires Windows, Linux, IBM Mainframe, Microsoft Office, technical troubleshooting, customer support, communication, and process compliance.
Windows, Linux, IBM Mainframe, Microsoft Office, Customer Relationship Management (CRM)
Boston or Chicago or New York City or Washington or Nashville
$85-$95/hrRemoteTemporary
Chartis: Strategic consulting and data analytics for the healthcare sector.
Design, configure, implement, and support Epic Tapestry contracts administration; translate provider agreements into system configuration; perform testing and production support.