17 product support analyst jobs at 12 companies in Everett, MA
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Product Support Analyst
Boston, Massachusetts, United States
$73k-$90k/yr HybridFull Time
Benchling: Cloud platform for biotechnology research and development.
BS or M.Sc in a life science, lab/research experience, customer-facing experience, strong communication, organization, empathy, and autonomy.
Benchling, API
1w
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Oracle Retail Product Analyst
Boston, Massachusetts, United States
$150k-$175k/yr OnsiteFull Time
15+ YOE15+ years supporting Oracle Retail RMS, strong retail merchandising knowledge, experience with SQL/PLSQL and Unix, troubleshooting, RCA, integration monitoring, and documentation skills.
Oracle Retail RMS, SQL, PL/SQL, Unix, SOA, OIC
1w
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Oracle Retail Product Analyst
Boston, Massachusetts, United States
$150k-$175k/yr OnsiteFull Time
15+ YOE15+ years supporting Oracle Retail (RMS) and retail merchandising processes; strong SQL/PL/SQL and Unix/Linux skills; experience with integrations, RCA, testing, and documentation.
RMS (Retail Merchandising System), RPM (Retail Price Management), ReIM, ReSA, RWMS, SIM, SQL, PL/SQL, Unix, Linux, SOA, OIC
1mo
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Integration Support Analyst
Franklin, Massachusetts, United States
$70k-$90k/yr RemoteFull Time
3+ YOEBachelor's degree preferred; 3+ years in integration/EDI or production application support; knowledge of EDI/XML/Flat File and VAN/AS2/FTP; strong SQL (Oracle) skills; experience with WMS/ERP and Microsoft Office.
CLEO Clarify, CLEO Harmony, AUTOMATE, VisualCron, NetSuite, WebServices, API, EDI, XML, Flat File, VAN, AS2, FTP, SQL, Oracle, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, WMS, ERP, UPC/GTINs, GS1/UCC128, VICS
2mo
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Production Support Analyst
Salem, New Hampshire, United States
OnsiteFull Time
Coordinates data updates using predefined tools; processes placement, payment and data files; strong MS Office; organized; team collaboration.
MS Office, Synergy, FTP
1mo
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Senior Specialist, Production Services Infrastructure Support Analyst
Boston or Uniondale
$59k-$99k/yr OnsiteFull Time
5+ YOE5+ years IT infrastructure experience with Linux and Windows administration, VMware, SAN/NAS, backup (Data Domain/NetBackup), scripting (Shell/PowerShell/Python), Ansible/Jenkins/Git, and cloud exposure (Azure/Oracle Cloud).
Linux, Microsoft Windows Server 2012, Microsoft Windows Server 2016, Microsoft Windows Server 2019, VMware, SAN, NAS, EMC, Data Domain, NetBackup, Shell, PowerShell, Python, Ansible, Jenkins, Git, Microsoft Azure, Oracle Cloud, Cisco UCS, Oracle Exadata
2mo
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Principle Program Control Analyst, EAS Finance (Hybrid)
Hudson, New Hampshire, United States
$101k-$172k/yr HybridFull Time
Lead program finance analyst supporting EAS product line; experience with earned value management, forecasting, reporting, audit and proposal support; liaison to PMs; leadership and program control experience; familiarity with Oracle/Hyperion/ProPricer/Cobra preferred.
Oracle, Hyperion, ProPricer, Cobra, Earned Value Management System (EVMS)
1w
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Fuel Analyst
Quincy or Itasca
$65k-$75k/yr OnsiteFull Time
1+ YOEManage refined product and ethanol inventories, forecast supply, schedule pipeline and shipments, prepare cost/margin reporting, support SAP operations; bachelor's preferred and 1+ years analyzing complex data.
Microsoft Office, SAP, Tableau
1w
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Analyst, Decision Engine (Portfolio Strategy)
Boston or Alberta or Canada or Dominican Republic
$90k-$115k/yr RemoteFull Time
2+ YOE2+ years in analytics or product support, decision engine experience required, strong SQL and Microsoft Excel skills; Python preferred; bachelor’s in quantitative field.
Taktile, FICO Blaze, Provenir, Lendflow, GDS Link, SQL, Microsoft Excel, Python
1w
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Analyst, Decision Engine (Portfolio Strategy)
Boston or United States or Dominican Republic or Canada
$90k-$115k/yr RemoteFull Time
Experience with decision engines, strong SQL, Python, and Excel skills, bachelor’s degree in a quantitative field, analytical/product-support background, and ability to troubleshoot data issues.
Taktile, FICO Blaze, Provenir, Lendflow, GDS Link, SQL, Python, Microsoft Excel
1mo
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Interoperability Operations Analyst
Boston, Massachusetts, United States
$80k-$130k/yr HybridFull Time
Fluent SQL and Python; experience building dashboards/metrics and BI tools; investigating data coverage gaps, automating workflows, and partnering with product/support. Familiarity with FHIR, HL7, C-CDA and EMR/EHR systems a plus.
SQL, Python, Claude, Looker, Metabase, Tableau, EMR, EHR, FHIR, HL7, C-CDA, API
4w
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Senior Business Systems Analyst
Boston, Massachusetts, United States
$115k-$150k/yr OnsiteFull Time
5+ YOE5+ years Salesforce and business systems experience, Bachelor's in CS/IT or related, strong requirements gathering, solution design, production support, SQL, reporting, and stakeholder communication skills.
Salesforce, Flows, Process Builder, Apex, SQL, Salesforce Reports, Tableau, Microsoft Power BI, Workato, MuleSoft, Zapier, Boomi, RESTful API, Postman
1w
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Professional, Customer Orders
Palm Beach Gardens or Raritan or Raynham or Warsaw or West Chester
$132k/yr HybridFull Time
2+ YOEBachelor's degree required; 2-4 years in IT/product or business systems analyst supporting commercial processes; experience with ERP/CRM/order management, requirements, testing, and stakeholder engagement; Agile familiarity.
ERP, CRM, order management systems
1w
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Professional, Customer Orders
Raynham or West Chester or Palm Beach Gardens or Warsaw or Raritan
$132k/yr HybridFull Time
2+ YOEBachelor's degree required; 2+ years IT/product or business systems analyst experience supporting customer/order processes; ERP/CRM experience; strong communication, testing, and process optimization skills; English required.
ERP, CRM
6d
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Senior Systems Engineering Analyst - Logistics & Supportability
Tewksbury, Massachusetts, United States
$87k-$165k/yr OnsiteFull Time
5+ YOEU.S. citizen able to obtain DoD Secret clearance; university degree or equivalent with typically 5+ years (or advanced degree with 3+ years); experience in logistics, spares analysis, LORA, configuration/product data management, and technical data; mentoring and proposal support experience.
COMPASS, OPUS Suite, OPUS, EAGLE, POWERLOG, SLICWave
6d
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Systems Engineering Analyst II - Logistics & Supportability
Tewksbury, Massachusetts, United States
$69k-$131k/yr OnsiteFull Time
2+ YOEU.S. citizenship and active DoD Secret clearance, university degree or equivalent, minimum 2 years relevant experience; logistics, data analysis, configuration/product data management, spares/LORA experience preferred.
OPUS, COMPASS, EAGLE, POWERLOG, SLICWave, OPUS Suite
20h
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Epic Tapestry Contracts Administration
Boston or Chicago or New York City or Washington or Nashville
$85-$95/hr RemoteTemporary
Design, configure, implement, and support Epic Tapestry contracts administration; translate provider agreements into system configuration; perform testing and production support.
Epic Tapestry, Epic
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