18 product support analyst jobs at 14 companies in Redan, GA
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Product Analyst
Atlanta or Ontario or Canada
$90k-$100k/yrRemoteFull Time
First AdvantageNASDAQ: FA: Public HR technology and background-screening providing identity, verification, drug-screening, and workforce-monitoring services to employers.
3+ YOE3+ years in customer implementations supporting enterprise B2B SaaS; experience with sales and client success engagement, customer-focused, strong interpersonal, able to work independently and manage high-volume implementation tasks.
CGITSX: GIB.A: Global IT consulting and business services firm.
5+ YOERequires a bachelor's degree, 5 years of systems analysis experience, 3 years of application support and named tools, strong requirements analysis, documentation, troubleshooting, and stakeholder communication skills.
Yamaha MotorTokyo Stock Exchange: 7272: Public Japanese mobility manufacturer serving customers with motorcycles, marine products, off-road vehicles, robotics, and related financial services.
2+ YOE2+ years application/production support experience; bachelor's or equivalent; familiarity with JavaScript, Python, Java, C#, AWS, ITIL, Jira/ServiceNow/Zendesk, and advanced Excel; strong communication and analytical skills.
JavaScript, Python, Java, C#, AWS, Jira, ServiceNow, Zendesk, Microsoft Excel
Davidson Hospitality Group: Full-service hospitality management overseeing hotels and resorts.
3+ YOE3+ years supporting Workday,1–3 years configuring Workday,experience with reports/dashboards and EIB,BS or equivalent,strong analytical and communication skills.
Davidson Hospitality Group: Full-service hospitality management overseeing hotels and resorts.
3+ YOEBachelor's or equivalent experience; 3+ years supporting Workday transactions; 1+ years Workday configuration; experience with reports, dashboards, and EIB; strong analytical and communication skills; Agile preferred.
ACI WorldwideNasdaq Global Select Market: ACIW: Public payments software serving banks, merchants, billers, and financial intermediaries with digital payment solutions.
5+ YOE5+ years technical support/product operations experience in payments or fintech; proficiency with SQL, APIs, SFTP, log review, Jira/CRM; strong communication and incident/problem management skills.
SQL, REST, SOAP, JSON, XML, SFTP, Jira, Salesforce, ServiceNow, Zendesk, Microsoft Teams
Regions Financial CorporationNYSE: RF: Full-service financial institution offering banking, investment, and insurance services.
2+ YOEBachelor’s degree and 2 years of application support or business analysis experience, or high school diploma/GED and 6 years’ experience. Requires data analysis, communication, project management, and Microsoft Office proficiency.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Scaled Agile Framework (SAFe), Agile, Scrum, Kanban
JLLNYSE: JLL: Global professional services firm specializing in real estate and investment management.
1+ YOEBachelor's in Real Estate/Finance/Accounting (or equivalent), 1+ years financial analysis experience (1-3 years typical), intermediate to advanced Microsoft Excel, strong research, analytical, communication, and client-facing skills.
Microsoft Office, Microsoft Excel, ARGUS Enterprise, CoStar, Real Capital Analytics, CRM
JLLNYSE: JLL: Global professional services firm specializing in real estate and investment management.
2+ YOE2+ years financial analysis experience (mortgage or CRE preferred); Bachelor's in Real Estate/Finance/Accounting or equivalent; strong Excel, Outlook, Word skills; strong research, writing, communication, and analytical abilities; authorized to work in the US without sponsorship.
Microsoft Outlook, Microsoft Excel, Microsoft Word, InDesign
JLLNYSE: JLL: Global professional services firm specializing in real estate and investment management.
1+ YOEBachelor's degree in real estate, finance, accounting, or related discipline; 1–3 years of financial analysis experience; Microsoft Office proficiency, strong analytical, research, writing, communication, and organizational skills.
Microsoft Office Suite, Microsoft Excel, Microsoft Outlook, Microsoft Word, Argus Enterprise, Daily Pay
NTT DATATokyo Stock Exchange: 9613: Global digital business and IT services provider.
5+ YOERequires 5+ years of enterprise ETL development and production support, expert Informatica, SQL/PL-SQL, Connect:Direct, CA ESP, and Unix/Linux scripting skills.
Informatica PowerCenter, IICS, SQL, IBM Sterling Connect:Direct, CA ESP Workload Automation, Unix, Linux, PL/SQL
ALPLA: Global manufacturer of plastic packaging and recycling solutions.
2+ YOERequires 2–5 years supporting HRIS or HR/payroll operations and UKG products, advanced Microsoft Excel, HRIS integrations, reporting, configuration, and data management; bachelor's degree preferred.
UKG, UKG Pro WFM, UKG Pro, Microsoft Excel, Electronic Data Interchange (EDI), OSHA
Morgan Stanley Wealth ManagementNYSE: MS: Private wealth-management business serving individuals, families, businesses, institutions and foundations with advice, brokerage and financial planning.
Provide client service and administrative support to Financial Advisors/Private Wealth Advisors; knowledge of financial products, strong Microsoft Office skills, attention to detail, and client communication skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Zoom, MSOnline, eSign, eAuthorization
New York Stock Exchange: U.S. stock exchange serving public companies, investors, and trading firms through listings, equity trading, and market data.
3+ YOERequires 3–5+ years in production support, IT operations, or systems operations; platform expertise; independent project leadership; incident, problem, and change management experience; mentoring ability.
New York Stock Exchange: U.S. stock exchange serving public companies, investors, and trading firms through listings, equity trading, and market data.
3+ YOERequires 3–5+ years in production support, IT operations, or systems operations; platform expertise; incident management; independent project leadership; and mentoring. Bachelor's degree and ITIL Foundation preferred.
CognizantNASDAQ: CTSH: Global professional services providing technology and consulting services.
7+ YOERequires 7+ years in technical analysis, business systems analysis, production support, operations, or related roles; observability, Azure, requirements, Agile, analytical, problem-solving, and communication skills.
Grady Health System: Nonprofit Atlanta safety-net hospital system providing hospital, outpatient, trauma, EMS, and medical education services to Atlanta communities.
10+ YOERequires 10+ years of HRIS/HCM experience, 7+ years of hands-on Workday Benefits and Core HCM experience, reporting, data validation, UAT, production support, and benefits compliance knowledge.
TK Elevator: Global provider of elevator and escalator manufacturing and maintenance.
10+ YOE10+ years SAP FICO experience (including 5+ years production support), bachelor's degree or equivalent, FICO sub-module expertise (GL/AR/AP/AM/PC/CCA etc.), SAP Solution Manager/MDM/GRC experience, ServiceNow and Microsoft Office proficiency, strong analysis and change management skills.
SAP, SAP Solution Manager, MDM, GRC, Vertex, CATT, LSMW, ABAP, ABAP Query & Report Writer, RICEF, ServiceNow, Microsoft Excel, Microsoft Word, Microsoft Visio, Microsoft Project