17 product support analyst jobs at 13 companies in Sutton, MA

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Product Support Analyst
Boston, Massachusetts, United States
$73k-$90k/yr HybridFull Time
Benchling: Cloud platform for biotechnology research and development.
BS or M.Sc in a life science, lab/research experience, customer-facing experience, strong communication, organization, empathy, and autonomy.
Benchling, API
2w
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Oracle Retail Product Analyst
Boston, Massachusetts, United States
$150k-$175k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
15+ YOE15+ years supporting Oracle Retail RMS, strong retail merchandising knowledge, experience with SQL/PLSQL and Unix, troubleshooting, RCA, integration monitoring, and documentation skills.
Oracle Retail RMS, SQL, PL/SQL, Unix, SOA, OIC
2w
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Oracle Retail Product Analyst
Boston, Massachusetts, United States
$150k-$175k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
15+ YOE15+ years supporting Oracle Retail (RMS) and retail merchandising processes; strong SQL/PL/SQL and Unix/Linux skills; experience with integrations, RCA, testing, and documentation.
RMS (Retail Merchandising System), RPM (Retail Price Management), ReIM, ReSA, RWMS, SIM, SQL, PL/SQL, Unix, Linux, SOA, OIC
1mo
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Integration Support Analyst
Franklin, Massachusetts, United States
$70k-$90k/yr RemoteFull Time
Barrett Distribution Centers
Barrett Distribution Centers: Provides third-party logistics and fulfillment services for e-commerce brands.
3+ YOEBachelor's degree preferred; 3+ years in integration/EDI or production application support; knowledge of EDI/XML/Flat File and VAN/AS2/FTP; strong SQL (Oracle) skills; experience with WMS/ERP and Microsoft Office.
CLEO Clarify, CLEO Harmony, AUTOMATE, VisualCron, NetSuite, WebServices, API, EDI, XML, Flat File, VAN, AS2, FTP, SQL, Oracle, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, WMS, ERP, UPC/GTINs, GS1/UCC128, VICS
1d
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Analyst, Equity Production Support
Boston, Massachusetts, United States
$60k-$115k/yr OnsiteFull Time
Fidelity Investments
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
Experience in capital markets, brokerage, trading operations, production support, or financial services; strong analytical, problem-solving, communication, and stakeholder management skills; equity trading knowledge preferred.
FIX Protocol
1d
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Analyst, Equity Production Support
Boston, Massachusetts, United States
$60k-$115k/yr OnsiteFull Time
Fidelity Investments
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
Experience in capital markets, brokerage, trading operations, production support, or financial services; analytical and communication skills; knowledge of equity markets, electronic trading, and FIX Protocol preferred.
FIX Protocol
2w
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SAP P2S Production Support Analyst (Hybrid)
Charlotte or Cedar Rapids or Windsor Locks or Richardson
$108k-$205k/yr HybridFull Time
RTX
RTXNYSE: RTX: RTX provides advanced aerospace and defense systems and services.
8+ YOEHands-on S/4HANA P2S experience in PP/MRP/EAM, 5–8+ years SAP manufacturing experience, US citizenship required, travel 25–50%, strong functional/configuration and troubleshooting skills.
S/4HANA, SAP, MES
1mo
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Senior Specialist, Production Services Infrastructure Support Analyst
Boston or Uniondale
$59k-$99k/yr OnsiteFull Time
BNY
BNYNYSE: BK: Global institution managing and servicing financial assets worldwide.
5+ YOE5+ years IT infrastructure experience with Linux and Windows administration, VMware, SAN/NAS, backup (Data Domain/NetBackup), scripting (Shell/PowerShell/Python), Ansible/Jenkins/Git, and cloud exposure (Azure/Oracle Cloud).
Linux, Microsoft Windows Server 2012, Microsoft Windows Server 2016, Microsoft Windows Server 2019, VMware, SAN, NAS, EMC, Data Domain, NetBackup, Shell, PowerShell, Python, Ansible, Jenkins, Git, Microsoft Azure, Oracle Cloud, Cisco UCS, Oracle Exadata
2mo
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Principle Program Control Analyst, EAS Finance (Hybrid)
Hudson, New Hampshire, United States
$101k-$172k/yr HybridFull Time
BAE Systems
BAE SystemsLondon Stock Exchange: BA: Provides advanced defense, aerospace, and security technology solutions.
Lead program finance analyst supporting EAS product line; experience with earned value management, forecasting, reporting, audit and proposal support; liaison to PMs; leadership and program control experience; familiarity with Oracle/Hyperion/ProPricer/Cobra preferred.
Oracle, Hyperion, ProPricer, Cobra, Earned Value Management System (EVMS)
3w
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Fuel Analyst
Quincy or Itasca
$65k-$75k/yr OnsiteFull Time
Topco Associates
Topco Associates: Provides procurement and supply chain solutions for grocery retailers.
1+ YOEManage refined product and ethanol inventories, forecast supply, schedule pipeline and shipments, prepare cost/margin reporting, support SAP operations; bachelor's preferred and 1+ years analyzing complex data.
Microsoft Office, SAP, Tableau
2w
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Analyst, Decision Engine (Portfolio Strategy)
Boston or Alberta or Canada or Dominican Republic
$90k-$115k/yr RemoteFull Time
Forward Financing
Forward Financing: Provides fast, flexible capital to underserved small businesses.
2+ YOE2+ years in analytics or product support, decision engine experience required, strong SQL and Microsoft Excel skills; Python preferred; bachelor’s in quantitative field.
Taktile, FICO Blaze, Provenir, Lendflow, GDS Link, SQL, Microsoft Excel, Python
2w
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Analyst, Decision Engine (Portfolio Strategy)
Boston or United States or Dominican Republic or Canada
$90k-$115k/yr RemoteFull Time
Forward Financing
Forward Financing: Provides fast, flexible capital to underserved small businesses.
Experience with decision engines, strong SQL, Python, and Excel skills, bachelor’s degree in a quantitative field, analytical/product-support background, and ability to troubleshoot data issues.
Taktile, FICO Blaze, Provenir, Lendflow, GDS Link, SQL, Python, Microsoft Excel
1mo
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Interoperability Operations Analyst
Boston, Massachusetts, United States
$80k-$130k/yr HybridFull Time
Zus Health
Zus Health: Provides a shared platform for healthcare data interoperability.
Fluent SQL and Python; experience building dashboards/metrics and BI tools; investigating data coverage gaps, automating workflows, and partnering with product/support. Familiarity with FHIR, HL7, C-CDA and EMR/EHR systems a plus.
SQL, Python, Claude, Looker, Metabase, Tableau, EMR, EHR, FHIR, HL7, C-CDA, API
1mo
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Senior Business Systems Analyst
Boston, Massachusetts, United States
$115k-$150k/yr OnsiteFull Time
Bain Capital
Bain Capital: Global alternative investment firm managing diverse asset classes.
5+ YOE5+ years Salesforce and business systems experience, Bachelor's in CS/IT or related, strong requirements gathering, solution design, production support, SQL, reporting, and stakeholder communication skills.
Salesforce, Flows, Process Builder, Apex, SQL, Salesforce Reports, Tableau, Microsoft Power BI, Workato, MuleSoft, Zapier, Boomi, RESTful API, Postman
1d
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Financial Analyst, Senior (NUWC Code 34)
Middletown or Newport
$65k-$76k/yr OnsiteFull Time
THOR Solutions
THOR Solutions: Engineering and technical services for the maritime defense industry.
10+ YOEBachelor's degree in business or a technical field, 10+ years of financial or program support experience, Navy ERP, EDW, AFDA, Microsoft productivity tools, communication skills, and an active or interim Secret clearance.
Navy Enterprise Resource Planning (Navy ERP), Enterprise Data Warehouse (EDW), NUWC Automated Funding Document Acceptance system (AFDA), Adobe Acrobat, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Visio, Microsoft Project
2d
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Sr. SAP IS-Retail Analyst
Marlborough, Massachusetts, United States
$100k-$132k/yr HybridFull Time
BJ's Wholesale Club
BJ's Wholesale ClubNYSE: BJ: Membership warehouse club selling groceries and general merchandise.
5+ YOEBachelor's degree or equivalent experience; 5+ years of SAP IS-Retail experience; two full SAP implementation cycles; expertise in retail pricing, master data, EDI/IDOC, integration, testing, and production support.
SAP IS-Retail, SAP, EDI, IDOC, SAP SD, SAP MM, SAP FI, SAP IM, S/4 HANA, Vistex, PMR, ChatGPT
1w
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Epic Tapestry Contracts Administration
Boston or Chicago or New York City or Washington or Nashville
$85-$95/hr RemoteTemporary
Chartis
Chartis: Strategic consulting and data analytics for the healthcare sector.
Design, configure, implement, and support Epic Tapestry contracts administration; translate provider agreements into system configuration; perform testing and production support.
Epic Tapestry, Epic

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