183 product support manager jobs at 129 companies in Brooklyn, MD
1mo
Save
Mark Applied
Hide
Product Manager - CMS
Columbia or Baltimore or Bethesda
RemoteFull Time
7+ YOE7+ years product management or related experience; direct CMS/system support experience; bachelor's degree; ability to obtain High-Risk Public Trust; experience with user research, backlog management, and stakeholder coordination.
Jira, Confluence, Mural, GitHub, Microsoft Teams, Snowflake
1w
Save
Mark Applied
Hide
Digital Product Manager
Arlington, Virginia, United States
HybridFull Time
3+ YOE3+ years in product management, product operations, or software product support; knowledge of SaaS operations, metrics, QA, and cross-functional coordination; bachelor's degree or equivalent experience.
Microsoft Office Suite, Adobe Acrobat, Fonteva, Content Management Systems, Digital Experience Platforms
2mo
Save
Mark Applied
Hide
Senior Product Manager
Arlington, Virginia, United States
OnsiteFull Time
8+ YOE5+ MgmtBachelor's in related field or equivalent experience, 8+ years product management, 5+ years in SAFe, 5+ years managing cross-functional teams, 3+ years supporting DoD/federal customers, Top Secret clearance required, proficiency with Jira/Jira Align/Azure DevOps/Confluence.
Jira, Jira Align, Azure DevOps, Confluence
2mo
Save
Mark Applied
Hide
AI Product Manager – SME
Columbia, Maryland, United States
OnsiteFull Time
15+ YOERequires extensive product management experience supporting AI/data/software efforts in government or complex enterprises; deep stakeholder management, roadmap planning, and AI literacy; active TS/SCI with polygraph and U.S. citizenship.
2d
Save
Mark Applied
Hide
Product Enablement Manager
United States or Washington
$95k-$105k/yr RemoteFull Time
3+ YOERequires 3+ years in Sales, CX, Support, Enablement, or Product Enablement at a B2B SaaS company, cross-functional project experience, technical aptitude, AI tooling expertise, communication, coordination, project management, and analytical skills.
AI, Slack, Customer Success AI
3w
Save
Mark Applied
Hide
Senior Product Operations Manager
San Francisco or San Jose or New York City or Chicago or Austin or Denver or Boston or Washington, D.C. or Philadelphia or Portland or Seattle or Miami or Alaska or Delaware or Hawaii or Idaho or Iowa or Montana or Nebraska or North Dakota or Rhode Island or South Dakota or West Virginia
$163k-$247k/yr HybridFull Time
8+ YOERequires 8+ years in Product Operations, Program Management, or related software product development support; cross-functional leadership, process and governance design, metrics, facilitation, and Jira/Confluence experience.
Jira, Confluence
2mo
Save
Mark Applied
Hide
AI Product Manager
Hanover, Maryland, United States
$122k-$278k/yr OnsiteFull Time
15+ YOEActive TS/SCI with CI Polygraph, 15+ years experience (15 with Master's, 18 with Bachelor's) in product management or technical program support for government/defense; strong AI literacy, stakeholder alignment, roadmap and execution skills, and briefing ability.
LLMs, Agile, SAFe, DevSecOps
1mo
Save
Mark Applied
Hide
Product Manager (Hybrid- Aberdeen, Maryland)
Wilmington or Middletown or Aberdeen Proving Ground
$100k-$160k/yr HybridFull Time
5+ YOE5+ years product or technical program experience in defense/communications/RF/networking; ability to write MRDs/PRDs, manage roadmaps, and support government-funded development; U.S. citizenship required.
SDR, DSP, FPGA, SD-WAN, VPN, MIL-STD-810, MIL-STD-461, ITAR, EAR
2w
Save
Mark Applied
Hide
Product Manager, Membership Growth and Development
New York City or Washington or Atlanta or Chicago or Phoenix or Berkeley
$90k-$145k/yr RemoteFull Time
3+ YOE3+ years managing consumer, subscriber, or donor-supported products; experience with third-party platforms, analytics, experimentation, technical concepts, project management, and cross-functional collaboration.
Salesforce, Braze, Piano, Stripe, Figma, SQL
1w
Save
Mark Applied
Hide
Product Implementation Team Manager
Albany or Andover or Atlanta or Austin or Baltimore or Boston or Charlotte or Chicago or Columbia or Denver or Hartford or Houston or Nashville or Pensacola or Tallahassee or Washington
$90k-$120k/yr RemoteFull Time
2+ MgmtBachelor’s degree or equivalent experience, 2+ years managing customer or technical support teams, strong communication and mentoring skills, product troubleshooting expertise, and operational improvement experience.
LeasingOS, AI
1mo
Save
Mark Applied
Hide
Principal Product Mgr Support Experience, Ship with Amazon
Bellevue or Nashville or Arlington or United States
$162k-$219k/yr OnsiteFull Time
10+ YOEBachelor's degree, 10+ years product delivery experience, 7+ years customer support or contact center product experience, roadmap leadership, metrics-driven decisions, and cross-functional influence.
Paragon, Amazon Connect, Salesforce Service Cloud, Zendesk, Genesys, GenAI, conversational AI, chatbots, APIs, mobile, AI/ML
16h
Save
Mark Applied
Hide
Product Support Manager, IPS
Hanover, Maryland, United States
$87k-$131k/yr HybridFull Time
5+ YOE5+ MgmtBachelor's degree in a technical discipline, 5–10 years of engineering or integrated product support experience, and 5+ years leading multidisciplinary teams. Requires technical writing, analysis, government contract knowledge, and Secret clearance eligibility.
Systems Engineering Management Plans (SEMP), Configuration Management Plans (CMP), Integrated Logistics Support Plans (ILSPs), Integrated Logistics Support Management Plans (ILSMP), Product Support Analysis, Failure Modes, Effects, and Criticality Analyses (FMECA), Reliability, Maintainability, and Availability (RM&A), System Training Plans, Diminishing Manufacturing Sources and Material Shortages (DMSMS), Lowest Replaceable Unit (LRU), FAR, DFAR
1w
Save
Mark Applied
Hide
Senior Product Manager, B2B Service Case Management & Ticketing
Chicago or New York City or Reston or White Plains
$113k-$188k/yr HybridFull Time
7+ YOERequires 7+ years in product management, process management, service operations, call center, client support, customer success, or Salesforce-based service environments, plus Agile, KPI, and case management experience.
Salesforce Service Cloud, Salesforce, AI, HSA, FSA, AD&D, 401(k), Employee Stock Purchase Plan (ESPP)
1mo
Save
Mark Applied
Hide
Sustainment Product Support Manager F-35 - 1.1.06
Washington, District of Columbia, United States
OnsiteFull Time
10+ YOE10+ MgmtTop Secret clearance preferred; minimum 10 years relevant experience (or BA/BS with 18 years, or 22 years experience). Experience in program management, DoD acquisition, sustainment, logistics, analysis, and contract support.
1mo
Save
Mark Applied
Hide
Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
2w
Save
Mark Applied
Hide
Product Support Analyst
Rockville, Maryland, United States
$118k-$201k/yr HybridFull Time
6+ YOEBachelor’s degree with 6 years of DoD or large-scale weapon system experience, or master’s degree with 4 years. Requires product support, project management, risk mitigation, stakeholder communication, and DoD systems experience.
Life Cycle Sustainment Plans, Contractor Logistics Support, Performance Based Logistics, Model Based Engineering, Microsoft PowerPoint
1mo
Save
Mark Applied
Hide
Product Specialist
Yocumtown, Pennsylvania, United States
OnsiteFull Time
1+ YOEBachelor's degree in engineering or business,1+ years product support or program coordination experience,proficiency in Microsoft Excel and PowerPoint,ERP/SAP experience helpful,strong communication and organizational skills.
Microsoft Excel, Microsoft PowerPoint, ERP, SAP
2w
Save
Mark Applied
Hide
Product Support Manager ProResources (70479)
Baltimore, Maryland, United States
$75k-$90k/yr FieldFull Time
5+ YOEFive years of outside sales experience in industrial tools or rental industry required; bachelor's degree preferred. Requires Microsoft Word and Excel proficiency, communication, customer service, multitasking, and project coordination skills.
Microsoft Word, Microsoft Excel
3w
Save
Mark Applied
Hide
Logistics and Product Support Analyst, Senior
Washington, District of Columbia, United States
$69k-$158k/yr OnsiteFull Time
8+ YOE8+ years DoD product support or lifecycle logistics experience, Top Secret clearance, HS diploma/GED, knowledge of DoD acquisition/AAF and 12 IPS elements, able to develop LCSPs and product support strategies.
Microsoft Office 365 Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft SharePoint
2w
Save
Mark Applied
Hide
Project/Product Manager – AI Support Services
Hyattsville, Maryland, United States
RemotePart Time
5+ YOERequires 5–10 years of complex technical program management, Agile/Scrum and JIRA experience, subcontractor and team management, front-end concepts, client communication, and a related bachelor's or master's degree.
Azure, AWS, GCP, ServiceNow, Microsoft 365, CRM, JIRA, Agile, Scrum, HTML, CSS, JavaScript, Risk Management Framework, NIST, FISMA, Microsoft 365
Explore Jobs