302 product support manager jobs at 205 companies in Hempstead, NY
2mo
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Product Support Manager
New York, New York, United States
HybridFull Time
Lead and mentor a product support team; drive monthly targets and CSAT; optimize support systems; collaborate with engineering and product.
Intercom, Linear, Rootly, SQL, Python, R
2w
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Group Product Manager, Member Coverage & Support Platform
New York City, New York, United States
$181k-$237k/yr HybridFull Time
7+ YOE2+ Mgmt7+ years product management, 2+ years people management, experience with technical platform products, APIs, integrations, strong communication and data-driven decision making.
APIs, AI
4w
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IT Product Manager
New York City, New York, United States
$170k-$190k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years supporting software products with 3+ years in product management; CRM and CMS experience; Agile/Scrum experience; strong documentation and communication skills.
CMS, CRM, Agile, Scrum
1mo
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Product Support Manager
Mahwah or Irvine or Los Angeles
$107k-$150k/yr FieldFull Time
5+ YOE2+ MgmtBachelor's degree or equivalent,7+ years automotive experience,5+ years litigation/case management experience,2+ years people management; strong leadership, analytical, litigation workflow and change management skills.
5d
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Senior Product Manager
Hartford or Boston or Stamford or New York City or Philadelphia
$132k-$257k/yr OnsiteFull Time
Bachelor’s degree and extensive commercial property and casualty experience with product development, underwriting support, or pricing exposure; strong communication, analytical, risk management, and regulatory skills.
Leading technology
1d
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Web Content Support Product Manager
New York City, New York, United States
$80k-$100k/yr OnsiteFull Time
Requires advanced Excel, strong written and oral communication, development-process knowledge, introductory programming knowledge, project management software experience, and enterprise software experience.
Microsoft Excel, Python, Java, JavaScript, SQL, Jira
3mo
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Sr. Product Manager - Technical, Efficiency & Automation, Support Products & Services
New York or Seattle
$151k-$225k/yr OnsiteFull Time
5+ YOEBachelor’s degree; 5+ years product/program management; experience owning roadmaps; knowledge of engineering discussions; experience managing technical products or online services; strong stakeholder advocacy
Tableau, QlikView, QuickSight
3w
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Sr. Product Support Specialist
New York, New York, United States
$260k-$370k/yr OnsiteFull Time
8+ YOE8+ years in Ad Tech support or solutions engineering; experience with knowledge architecture, taxonomy, QA metrics for AI agents; strong writing and stakeholder collaboration skills; familiarity with ad-serving protocols.
Zendesk, Confluence, Jira, Google Ad Manager, FreeWheel, Xandr, The Trade Desk, DV360, VAST, VMAP, OpenRTB, vector databases
1mo
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Founding Product Manager
New York City, New York, United States
OnsiteFull Time
Strong product judgment and design taste, technical fluency to partner with engineering, excellent communication, AI fluency, and willingness to work onsite in NYC (relocation supported).
1w
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Senior Product Operations Manager
San Francisco or San Jose or New York City or Chicago or Austin or Denver or Boston or Washington, D.C. or Philadelphia or Portland or Seattle or Miami or Alaska or Delaware or Hawaii or Idaho or Iowa or Montana or Nebraska or North Dakota or Rhode Island or South Dakota or West Virginia
$163k-$247k/yr HybridFull Time
8+ YOERequires 8+ years in Product Operations, Program Management, or related software product development support; cross-functional leadership, process and governance design, metrics, facilitation, and Jira/Confluence experience.
Jira, Confluence
5d
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IT Product Manager
Ohio or Wisconsin or West Virginia or New York City or Texas or North Carolina or Louisiana or Minnesota or Illinois or Georgia or Tennessee or Kentucky or Indiana or Pennsylvania or Utah
HybridFull Time
2+ YOE2+ years in IT with CRM or ERP configuration and support, project management expertise, business process and data analysis, application implementation experience, and advanced systems support ability.
Salesforce, Microsoft Windows, Windows Server
1w
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Product Manager, Membership Growth and Development
New York City or Washington or Atlanta or Chicago or Phoenix or Berkeley
$90k-$145k/yr RemoteFull Time
3+ YOE3+ years managing consumer, subscriber, or donor-supported products; experience with third-party platforms, analytics, experimentation, technical concepts, project management, and cross-functional collaboration.
Salesforce, Braze, Piano, Stripe, Figma, SQL
3w
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Product Manager Lead (Duro Dyne/HVAC)
Bay Shore, New York, United States
$112k-$147k/yr OnsiteFull Time
5+ YOE5+ years product/category/commercial experience; product lifecycle and NPD support; analytical, communication, cross-functional collaboration; technical aptitude; Bachelor's preferred.
CAD
1w
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Associate Product Manager, Gov't & Military
Hauppauge, New York, United States
OnsiteFull Time
Subject-matter expertise for military/govt product lines, pricing and forecasting, support DLA/FMS processes, strong communication, Excel/PowerPoint/Outlook proficiency; bachelor’s in business preferred.
Microsoft Excel, Microsoft Power Point, Microsoft Outlook
1mo
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Director of Product, Consumer & Support (AI Builder)
New York City, New York, United States
$200k-$240k/yr HybridFull Time
8+ YOE8+ years in product management or product engineering, shipped consumer products at scale, built LLM/AI-powered products in production, strong measurement orientation, experience with logistics or support tooling preferred.
Claude Code
4d
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Senior Product Manager, B2B Service Case Management & Ticketing
Chicago or New York City or Reston or White Plains
$113k-$188k/yr HybridFull Time
7+ YOERequires 7+ years in product management, process management, service operations, call center, client support, customer success, or Salesforce-based service environments, plus Agile, KPI, and case management experience.
Salesforce Service Cloud, Salesforce, AI, HSA, FSA, AD&D, 401(k), Employee Stock Purchase Plan (ESPP)
3mo
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Associate Manager, Product Strategy
New York, New York, United States
$81k-$90k/yr HybridFull Time
3+ YOEStrategic, data-driven, collaborative role supporting AI glasses, pricing, partnerships; 3+ years PM/product strategy experience preferred.
Looker, Excel, PowerPoint, Sheets, Slides
1mo
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Omnichannel Solutions Product Manager - Payments - Vice President
Palo Alto or Tampa or Atlanta or Jersey City or Plano
$123k-$201k/yr OnsiteFull Time
5+ YOE5+ years product/solution experience in payments, deep omnichannel payment knowledge, experience with client discovery and solutioning, supporting sales in pricing/account planning, ability to translate customer insights into product requirements; willing to travel up to 25%.
4w
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Product Support Manager- Corporate Deposits - Vice President
New York, New York, United States
$110k-$190k/yr OnsiteFull Time
5+ YOE5+ years in client onboarding/product support or cash management, experience with corporate banking deposits, strong communication, Salesforce familiarity, bachelor’s degree in finance/economics/business.
Salesforce
1mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
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