154 product support manager jobs at 108 companies in Hoffman Estates, IL
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Product Support and Training Manager
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$120k-$175k/yrHybridFull Time
Cooley: Provides legal counsel to technology and life sciences companies.
5+ YOE5+ years supporting web/SaaS applications with experience in product support, training, knowledge management, supervising staff, and cross-functional collaboration.
DocuSignNASDAQ: DOCU: Provides electronic signature and agreement management software solutions.
12+ YOERequires 12+ years of product management experience, or 8+ years with a master's degree, including search or discovery ownership, data-driven product development, cross-functional leadership, experimentation, and strong communication.
HoneywellNASDAQ: HON: Manufactures aerospace products, building technologies, and industrial control systems.
6+ YOERequires 6+ years in product or offering management, 3+ years supporting AI products, roadmap development, cross-functional collaboration, new product development, and software revenue model experience.
AI, Artificial Intelligence, Microsoft Excel, Voice of Customer (VOC)
Northern TrustNASDAQ: NTRS: Financial services for individuals, families, and global institutions.
College degree or equivalent experience; product lifecycle support, market analysis, forecasting, RFP and sales support, strong communication and organizational skills.
Lead Technology Product Manager, AI Clinical Decision Support
Chicago or Coppell or Tampa or Austin or Waltham or Philadelphia or Princeton or Indianapolis or Greenwood Village
$118k-$207k/yrHybridFull Time
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
5+ YOE5+ years product management experience in healthcare or enterprise SaaS; strong discovery, execution, analytics, communication, and stakeholder management; knowledge of AI and responsible product development.
Hub International: Provides global insurance brokerage and risk management services.
5+ YOE5+ years owning or supporting technology/product roadmaps, product or project management experience, agile/kanban familiarity, ability to build intake/workflow/measurement infrastructure and communicate with non-technical stakeholders; bachelor’s degree required.
Seismic, Microsoft SharePoint, Confluence, Jira, Adobe Workfront, Claude
San Francisco or San Jose or New York City or Chicago or Austin or Denver or Boston or Washington, D.C. or Philadelphia or Portland or Seattle or Miami or Alaska or Delaware or Hawaii or Idaho or Iowa or Montana or Nebraska or North Dakota or Rhode Island or South Dakota or West Virginia
$163k-$247k/yrHybridFull Time
Calendly: Scheduling automation platform for managing meetings and appointments.
8+ YOERequires 8+ years in Product Operations, Program Management, or related software product development support; cross-functional leadership, process and governance design, metrics, facilitation, and Jira/Confluence experience.
Wespath: Provides retirement and health benefits for faith-based organizations.
10+ YOE10+ years in product management/operations or related fields; strong facilitation, analytical, and communication skills; ability to influence senior leaders, define metrics, and support strategic planning.
Senior Product Manager, B2B Service Case Management & Ticketing
Chicago or New York City or Reston or White Plains
$113k-$188k/yrHybridFull Time
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
7+ YOERequires 7+ years in product management, process management, service operations, call center, client support, customer success, or Salesforce-based service environments, plus Agile, KPI, and case management experience.
Salesforce Service Cloud, Salesforce, AI, HSA, FSA, AD&D, 401(k), Employee Stock Purchase Plan (ESPP)
Koch Inc.: Operates global manufacturing, refining, and industrial technology businesses.
Develop and execute B2B pricing strategies, govern RFQ/CPQ pricing, partner cross-functionally, translate strategy into pricing frameworks, review contracts, and support profitability initiatives. Bachelor's degree required.
Manager, Digital Product Management – AI Products & Platform Engineering
Chicago, Illinois, United States
$89k-$127k/yrOnsiteFull Time
Publicis GroupeEuronext Paris: PUB: Global advertising and digital transformation agency holding.
4+ YOE4+ years in technology roles supporting cross-functional agile teams; hands-on generative AI experience; agile, BDD/TDD with Gherkin; strong communication and product-to-engineering translation skills.
JLLNYSE: JLL: Global commercial real estate and investment management services.
10+ YOE10+ years supporting PeopleSoft Financial Management 9.2, bachelor's degree, PeopleSoft FSCM 9.2 and Order to Cash expertise, global ERP rollout experience, and U.S. work authorization without sponsorship.
FleetPulse: Providing trailer telematics and cargo security monitoring solutions.
Experience troubleshooting hardware and software for telematics products, ticket triage, project management for repair initiatives, stakeholder collaboration, data-driven support analysis, and strong communication skills.
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
1+ YOEBachelor's degree, 1–3 years product support or program coordination experience, strong communication and organization, proficiency in Microsoft Excel and PowerPoint, ERP/SAP experience helpful.
AmphenolNYSE: APH: Designs and manufactures electronic connectors and interconnect systems.
1+ YOEBachelor's degree,1–3 years product support or program coordination experience,proficiency in Microsoft Excel and PowerPoint,SAP experience helpful,strong communication and organizational skills.
Vizient: Healthcare performance improvement and group purchasing organization.
2+ YOE2+ years relevant experience in clinical, supply chain, or healthcare operations; ability to train clients, provide product support, analyze data, and deliver strong client service.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOEBachelor's degree and 5+ years of product, program management, business development, marketing, or technology experience; requires roadmap ownership, technical product delivery, engineering collaboration, and stakeholder advocacy.
Altorfer: Sells and services Caterpillar heavy equipment and power systems.
5+ YOE3+ MgmtBachelor's preferred; 5+ years sales/aftermarket experience; 3+ years supervisory experience; technical knowledge of diesel/natural gas engines and power systems; experience with quoting, maintenance agreements, CRM, and Microsoft Office.
MxD: Drives manufacturing competitiveness through digital technology and cybersecurity solutions.
Support LMS product operations, configure and publish courses, manage enrollments and integrations, perform QA, produce learner reports; 1–2 years LMS or related experience preferred; HS diploma required.