189 product support manager jobs at 130 companies in Redland, MD
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Product Manager
Hunt Valley, Maryland, United States
$110k-$127k/yrOnsiteFull Time
Sinclair Broadcast GroupNasdaq: SBGI: Diversified media providing local news and sports content.
5+ YOEBachelor’s degree or equivalent experience and 5+ years in product management, product ownership, business analysis, or enterprise application support. Requires Agile, requirements, stakeholder, vendor, and analytical skills.
Experio Labs: AI operating system for consulting and professional services firms, turning contracts, proposals, and expertise into searchable intelligence.
3+ YOERequires 3–6 years of product management experience, customer discovery and PRD skills, technical judgment, comfort as a solo PM, and the ability to support sales, demos, deployments, and roadmap ownership.
APV: Woman-owned IT services and consulting firm serving government agencies with emerging technology, training, and human-capital services.
7+ YOE7+ years product management or related experience; direct CMS/system support experience; bachelor's degree; ability to obtain High-Risk Public Trust; experience with user research, backlog management, and stakeholder coordination.
Jira, Confluence, Mural, GitHub, Microsoft Teams, Snowflake
American Retirement Association: Nonprofit professional association educating retirement-plan professionals and advocating secure retirement policy for working Americans.
3+ YOE3+ years in product management, product operations, or software product support; knowledge of SaaS operations, metrics, QA, and cross-functional coordination; bachelor's degree or equivalent experience.
Microsoft Office Suite, Adobe Acrobat, Fonteva, Content Management Systems, Digital Experience Platforms
Agile Defense: Private government contractor providing digital transformation, cybersecurity, data analytics, and AI solutions to national-security and civilian missions.
8+ YOE5+ MgmtBachelor's in related field or equivalent experience, 8+ years product management, 5+ years in SAFe, 5+ years managing cross-functional teams, 3+ years supporting DoD/federal customers, Top Secret clearance required, proficiency with Jira/Jira Align/Azure DevOps/Confluence.
Seattle or Alexandria or Austin or Denver or United States
$200k-$300k/yrHybridFull Time
Tract Capital: Private alternative asset manager that builds digital infrastructure businesses, including data-center land and hyperscale campus platforms.
10+ YOEBachelor's degree in Mechanical Engineering or related technical field, 10+ years of product or technical leadership experience, and 5+ years supporting data center infrastructure or complex mechanical systems.
ChurnZero: AI-powered customer success software serving subscription businesses with customer data, automation, and growth tools.
3+ YOERequires 3+ years in Sales, CX, Support, Enablement, or Product Enablement at a B2B SaaS company, cross-functional project experience, technical aptitude, AI tooling expertise, communication, coordination, project management, and analytical skills.
San Francisco or San Jose or New York City or Chicago or Austin or Denver or Boston or Washington, D.C. or Philadelphia or Portland or Seattle or Miami or Alaska or Delaware or Hawaii or Idaho or Iowa or Montana or Nebraska or North Dakota or Rhode Island or South Dakota or West Virginia
$163k-$247k/yrHybridFull Time
Calendly: Scheduling platform that enables individuals, teams, and organizations globally to automate meetings.
8+ YOERequires 8+ years in Product Operations, Program Management, or related software product development support; cross-functional leadership, process and governance design, metrics, facilitation, and Jira/Confluence experience.
RSC2: RSC2 is a private federal-defense services contractor providing acquisition, engineering, cybersecurity, IT, and training to U.S. agencies.
15+ YOEActive TS/SCI with CI Polygraph, 15+ years experience (15 with Master's, 18 with Bachelor's) in product management or technical program support for government/defense; strong AI literacy, stakeholder alignment, roadmap and execution skills, and briefing ability.
Albany or Andover or Atlanta or Austin or Baltimore or Boston or Charlotte or Chicago or Columbia or Denver or Hartford or Houston or Nashville or Pensacola or Tallahassee or Washington
$90k-$120k/yrRemoteFull Time
JLLNYSE: JLL: Global commercial real estate and investment management services.
2+ MgmtBachelor’s degree or equivalent experience, 2+ years managing customer or technical support teams, strong communication and mentoring skills, product troubleshooting expertise, and operational improvement experience.
Principal Product Mgr Support Experience, Ship with Amazon
Bellevue or Nashville or Arlington or United States
$162k-$219k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
10+ YOEBachelor's degree, 10+ years product delivery experience, 7+ years customer support or contact center product experience, roadmap leadership, metrics-driven decisions, and cross-functional influence.
OceaneeringNYSE: OII: Global provider of engineered products and services.
5+ YOE5+ MgmtBachelor's degree in a technical discipline, 5–10 years of engineering or integrated product support experience, and 5+ years leading multidisciplinary teams. Requires technical writing, analysis, government contract knowledge, and Secret clearance eligibility.
Systems Engineering Management Plans (SEMP), Configuration Management Plans (CMP), Integrated Logistics Support Plans (ILSPs), Integrated Logistics Support Management Plans (ILSMP), Product Support Analysis, Failure Modes, Effects, and Criticality Analyses (FMECA), Reliability, Maintainability, and Availability (RM&A), System Training Plans, Diminishing Manufacturing Sources and Material Shortages (DMSMS), Lowest Replaceable Unit (LRU), FAR, DFAR
Senior Product Manager, B2B Service Case Management & Ticketing
Chicago or New York City or Reston or White Plains
$113k-$188k/yrHybridFull Time
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
7+ YOERequires 7+ years in product management, process management, service operations, call center, client support, customer success, or Salesforce-based service environments, plus Agile, KPI, and case management experience.
Salesforce Service Cloud, Salesforce, AI, HSA, FSA, AD&D, 401(k), Employee Stock Purchase Plan (ESPP)
Credence: Provides technology and management solutions to federal government agencies.
10+ YOE10+ MgmtTop Secret clearance preferred; minimum 10 years relevant experience (or BA/BS with 18 years, or 22 years experience). Experience in program management, DoD acquisition, sustainment, logistics, analysis, and contract support.
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yrOnsiteFull Time
Cooley: Provides legal counsel to technology and life sciences companies.
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
BAE SystemsLSE: BA.: Global defense, aerospace, and security technology.
6+ YOEBachelor’s degree with 6 years of DoD or large-scale weapon system experience, or master’s degree with 4 years. Requires product support, project management, risk mitigation, stakeholder communication, and DoD systems experience.
Life Cycle Sustainment Plans, Contractor Logistics Support, Performance Based Logistics, Model Based Engineering, Microsoft PowerPoint
Herc RentalsNew York Stock Exchange: HRI: Leading North American equipment rental supplier.
5+ YOEFive years of outside sales experience in industrial tools or rental industry required; bachelor's degree preferred. Requires Microsoft Word and Excel proficiency, communication, customer service, multitasking, and project coordination skills.
Booz Allen HamiltonNYSE: BAH: Global firm providing management, technology, and engineering consulting services.
8+ YOE8+ years DoD product support or lifecycle logistics experience, Top Secret clearance, HS diploma/GED, knowledge of DoD acquisition/AAF and 12 IPS elements, able to develop LCSPs and product support strategies.
Microsoft Office 365 Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft SharePoint
Atlanta or Boston or Chicago or Irvine or Miami or New York City or Philadelphia or Phoenix or Washington, D.C. or Baltimore or Cincinnati or Dallas or Denver or Houston or Kansas City or Los Angeles or Seattle or Tampa
OnsiteFull Time
Global Furniture Group: Private Canadian furniture manufacturer serving workplace, education, healthcare, and government customers across multiple markets.
3+ YOE2D/3D specs, renderings; AutoCAD, CAP 20/20, Visual Impressions; 3-6 years interior design experience; strong product knowledge and ability to support sales.