181 product support manager jobs at 126 companies in Timonium, MD
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Product Management / Product Owner Support Associate
Newark, Delaware, United States
OnsiteFull Time
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
Bachelor's degree, strong interest in product management, proficiency in Microsoft Office, strong communication, analytical and organizational skills, and ability to support product backlogs and UAT coordination.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Teams, JIRA, Confluence
APV: Provides information technology and consulting services to government agencies.
7+ YOE7+ years product management or related experience; direct CMS/system support experience; bachelor's degree; ability to obtain High-Risk Public Trust; experience with user research, backlog management, and stakeholder coordination.
Jira, Confluence, Mural, GitHub, Microsoft Teams, Snowflake
American Retirement Association: Professional association providing education and advocacy for retirement professionals.
3+ YOE3+ years in product management, product operations, or software product support; knowledge of SaaS operations, metrics, QA, and cross-functional coordination; bachelor's degree or equivalent experience.
Microsoft Office Suite, Adobe Acrobat, Fonteva, Content Management Systems, Digital Experience Platforms
Agile Defense: Provides IT modernization and cybersecurity for federal government agencies.
8+ YOE5+ MgmtBachelor's in related field or equivalent experience, 8+ years product management, 5+ years in SAFe, 5+ years managing cross-functional teams, 3+ years supporting DoD/federal customers, Top Secret clearance required, proficiency with Jira/Jira Align/Azure DevOps/Confluence.
ARSIEM: Provides cybersecurity and software engineering to government agencies.
15+ YOERequires extensive product management experience supporting AI/data/software efforts in government or complex enterprises; deep stakeholder management, roadmap planning, and AI literacy; active TS/SCI with polygraph and U.S. citizenship.
ChurnZero: SaaS platform managing and reducing customer churn.
3+ YOERequires 3+ years in Sales, CX, Support, Enablement, or Product Enablement at a B2B SaaS company, cross-functional project experience, technical aptitude, AI tooling expertise, communication, coordination, project management, and analytical skills.
San Francisco or San Jose or New York City or Chicago or Austin or Denver or Boston or Washington, D.C. or Philadelphia or Portland or Seattle or Miami or Alaska or Delaware or Hawaii or Idaho or Iowa or Montana or Nebraska or North Dakota or Rhode Island or South Dakota or West Virginia
$163k-$247k/yrHybridFull Time
Calendly: Scheduling automation platform for managing meetings and appointments.
8+ YOERequires 8+ years in Product Operations, Program Management, or related software product development support; cross-functional leadership, process and governance design, metrics, facilitation, and Jira/Confluence experience.
RSC2: Provides technical and engineering services to federal defense agencies.
15+ YOEActive TS/SCI with CI Polygraph, 15+ years experience (15 with Master's, 18 with Bachelor's) in product management or technical program support for government/defense; strong AI literacy, stakeholder alignment, roadmap and execution skills, and briefing ability.
Wilmington or Middletown or Aberdeen Proving Ground
$100k-$160k/yrHybridFull Time
Fairwinds Technologies: Designing and integrating communication systems for defense agencies
5+ YOE5+ years product or technical program experience in defense/communications/RF/networking; ability to write MRDs/PRDs, manage roadmaps, and support government-funded development; U.S. citizenship required.
Albany or Andover or Atlanta or Austin or Baltimore or Boston or Charlotte or Chicago or Columbia or Denver or Hartford or Houston or Nashville or Pensacola or Tallahassee or Washington
$90k-$120k/yrRemoteFull Time
JLLNYSE: JLL: Global commercial real estate and investment management services.
2+ MgmtBachelor’s degree or equivalent experience, 2+ years managing customer or technical support teams, strong communication and mentoring skills, product troubleshooting expertise, and operational improvement experience.
Principal Product Mgr Support Experience, Ship with Amazon
Bellevue or Nashville or Arlington or United States
$162k-$219k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
10+ YOEBachelor's degree, 10+ years product delivery experience, 7+ years customer support or contact center product experience, roadmap leadership, metrics-driven decisions, and cross-functional influence.
OceaneeringNYSE: OII: Global provider of engineered services for offshore energy industries.
5+ YOE5+ MgmtBachelor's degree in a technical discipline, 5–10 years of engineering or integrated product support experience, and 5+ years leading multidisciplinary teams. Requires technical writing, analysis, government contract knowledge, and Secret clearance eligibility.
Systems Engineering Management Plans (SEMP), Configuration Management Plans (CMP), Integrated Logistics Support Plans (ILSPs), Integrated Logistics Support Management Plans (ILSMP), Product Support Analysis, Failure Modes, Effects, and Criticality Analyses (FMECA), Reliability, Maintainability, and Availability (RM&A), System Training Plans, Diminishing Manufacturing Sources and Material Shortages (DMSMS), Lowest Replaceable Unit (LRU), FAR, DFAR
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
1+ YOEBachelor's degree,1–4 years product marketing/business development/sales support experience,strong analytical and communication skills,proficiency with Microsoft Office (Excel,PowerPoint),willingness to travel domestically and internationally.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, CRM
Credence: Provides technology and management solutions to federal government agencies.
10+ YOE10+ MgmtTop Secret clearance preferred; minimum 10 years relevant experience (or BA/BS with 18 years, or 22 years experience). Experience in program management, DoD acquisition, sustainment, logistics, analysis, and contract support.
Armstrong World IndustriesNYSE: AWI: Designs and manufactures interior ceiling and wall systems.
1+ YOEBachelor's degree in a related field and 1–3 years of experience in product support, marketing, sales enablement, operations, project management, or a related commercial function. Microsoft Office proficiency required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yrOnsiteFull Time
Cooley: Provides legal counsel to technology and life sciences companies.
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
1+ YOEBachelor's degree,1–4 years experience in product marketing/business development/sales support,strong analytical and communication skills,proficiency with Microsoft Excel and PowerPoint,ability to learn technical products and travel as needed.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, CRM
BAE SystemsLondon Stock Exchange: BA: Designs and manufactures advanced defense and aerospace systems.
6+ YOEBachelor’s degree with 6 years of DoD or large-scale weapon system experience, or master’s degree with 4 years. Requires product support, project management, risk mitigation, stakeholder communication, and DoD systems experience.
Life Cycle Sustainment Plans, Contractor Logistics Support, Performance Based Logistics, Model Based Engineering, Microsoft PowerPoint
AmphenolNYSE: APH: Designs and manufactures electronic connectors and interconnect systems.
1+ YOEBachelor's degree in Engineering or Business, 1+ years product support or program coordination experience; strong communication, organization, Excel/PowerPoint and ERP/SAP proficiency.