53 product support manager jobs at 31 companies in Upper Saint Clair, PA
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Product Manager - Customer Support Systems
Pittsburgh, Pennsylvania, United States
$165k-$195k/yrOnsiteFull Time
Atoms: Building robotics and software to automate physical world industries.
7+ YOEBachelor's degree and 7+ years relevant experience, including 5+ years in product management for support technology or complex products. Requires systems thinking, analytics, service design, AI, and communication skills.
Lab37: Developing automated robotic systems for commercial food production.
7+ YOEBachelor's degree and 7+ years relevant experience, including 5+ years in product management for customer support technology or complex products. Requires systems thinking, analytics, service design, automation, and communication skills.
Free Market Health: Operates a marketplace platform for specialty medication drug fulfillment.
1+ YOEMinimum 1 year in operations/business analysis/product/implementation; experience eliciting requirements, supporting software delivery, and working with engineering; domain experience in healthcare preferred.
Howmet AerospaceNYSE: HWM: Manufactures high-performance metal components for aerospace and transportation.
5+ YOEBachelor's degree in engineering, 5+ years technical customer-facing experience, US work authorization required (no visa sponsorship), access to export-controlled items, travel up to 25%, strong communication, MS Office proficiency; FEA/CAD a plus.
Finite element analysis software, CAD, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook
NSABP Foundation: Designs and manages clinical trials for cancer research.
2+ YOEDrive IT initiatives for clinical research: gather and document requirements, maintain backlog, manage vendors, administer Jira, support Salesforce/CTMS modernization, track post-implementation metrics. Requires Bachelor's and 2+ years in product owner/BA roles.
Kurt J. Lesker Company: Supplies vacuum science technology and advanced thin-film deposition equipment.
Bachelor's degree or equivalent experience, strong technical aptitude, customer service experience, excellent English communication, proficiency with Microsoft Office, ability to support sales and product initiatives.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
Highmark Health: Provides health insurance and integrated medical care services.
3+ YOEAnalyzes product management lifecycle focusing on provider data exchange; gathers requirements, analyzes data, supports backlog, and collaborates with stakeholders.
3+ YOEBachelor's preferred; 3+ years technical writing or related technical experience; demonstrated technical documentation portfolio; hardware/product installation knowledge; ability to simplify complex concepts and support training and localization.
Microsoft Office Suite, Paligo, Adobe InDesign, Confluence, Figma, Lokalise, Wrike, Microsoft Project, Miro, CAD
Sr. Associate, Product Management – Applied AI Platforms
Houston or Minneapolis or New York City or Pittsburgh or Indianapolis or Madison or United States
$66k-$114k/yrRemoteFull Time
Baker Tilly: Provides audit, tax, and consulting services to business clients.
3+ YOEBachelor's degree and 3+ years product or platform experience supporting enterprise SaaS/AI/API products; knowledge of LLM platforms, governance, identity/SSO concepts, roadmap and backlog management, and stakeholder communication.
ChatGPT Enterprise, Claude Enterprise, Codex, Claude Code, Azure DevOps, Confluence, Microsoft 365
Product Support Test Engineer (Experienced, Senior)
Smithfield, Pennsylvania, United States
$112k-$185k/yrOnsiteFull Time
BoeingNYSE: BA: Manufactures commercial and military aircraft, satellites, and defense systems.
3+ YOEBachelor's degree in engineering or related field,3+ years with fielded electronic products,2+ years project/program management,2+ years testing experience,ability to support root cause/corrective actions and engineering documentation.
Construction Equipment Product Support Sales Representative
Morgantown or Bridgeport or Pennsylvania or West Virginia or Maryland
FieldFull Time
Cleveland Brothers: Exclusive Caterpillar dealer providing heavy machinery sales, rental, and service.
3+ YOETerritory sales role managing 50–80 accounts; selling parts, service, and product support solutions; performing basic machine inspections; using DBS/ERP and PTOS; HS diploma or 3–4 yrs related experience; strong communication and technical reading skills.
Dealer Business System (DBS), ERP, Product Tracking Opportunity System (PTOS), Service Information System (SIS)
Manager 1, Technical Product Sales Support - Sales Engineering
Pittsburgh, Pennsylvania, United States
OnsiteFull Time
ComcastNASDAQ: CMCSA: Provides global telecommunications, media content, and entertainment services.
5+ YOEBachelor's degree preferred; 5–7 years of relevant professional experience. Requires sales engineering, sales support, collaboration, customer experience, and people leadership capabilities.
MetsoNasdaq Helsinki: METSO: Supplies equipment and services for mining and aggregates.
4+ YOE4–6 years in technical sales or engineering; knowledge of bulk material handling; electrical/automation expertise; cross‑functional collaboration.
BNYNYSE: BK: Global institution managing and servicing financial assets worldwide.
6+ YOEBachelor's in CS/IT, typically 6+ years experience supporting enterprise production applications; strong incident/change/problem management, monitoring/observability, Unix/Linux, scripting (Shell/Python/Perl), SQL and relational DB troubleshooting, cloud/hybrid and DevOps/CI/CD familiarity, ITIL knowledge.
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$294k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
7+ YOERequires 7+ years SAP product costing expertise, 5+ years supporting CMT high-tech clients, 2+ SAP S/4 implementations, consulting experience, team management, and a bachelor's degree or equivalent.
Mitsubishi Electric Power ProductsTokyo Stock Exchange: 6503: Provides high-voltage electrical equipment and power system engineering services.
7+ YOE3+ MgmtBachelor's in Mechanical Engineering, 7+ years designing data center cooling/thermal management, 3+ years management experience, strong troubleshooting, communication, and budget/sales support skills.
CGINYSE: GIB: Provides information technology and business consulting services.
Provide database and UNIX production support, troubleshoot incidents, perform root-cause analysis, manage CA7 jobs, develop and tune PL/SQL/SQL, and communicate with stakeholders.
System Reliability & Support Specialist Sr. - Production Support
Pittsburgh or Phoenix or Denver or Dallas or Birmingham or Cleveland
$75k-$138k/yrOnsiteFull Time
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
3+ YOE3+ years IT experience, production support, vulnerability and incident management, OS administration (Windows/Linux), Dynatrace/Logscale, EM/SQL troubleshooting, bachelor's degree preferred.
Dynatrace, Logscale, Jira, Confluence, Service Now, SQL, ETL, SQL Server, Windows, Linux
Brady CorporationNYSE: BRC: Manufacturing industrial identification and workplace safety solutions.
Provide advanced product support for automated laser engraving and pin marking systems via phone, email, and case management; document and resolve cases with a goal of closing 90%; maintain professional customer relations; travel for training as needed.
lululemonNASDAQ: LULU: Designs and retails technical athletic apparel and lifestyle products.
1+ YOE1 year retail or inventory experience, experience leading others, ability to manage inventory operations, analyze business metrics, and support hiring and development.