686 product technical support engineer jobs at 453 companies in United States
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Technical Product Support Engineer
Santa Clara, California, United States
$111k-$152k/yr OnsiteFull Time
Provide technical support, escalations, installations, troubleshooting, system performance reporting, and documentation for customer equipment.
1mo
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Technical Product Support Engineer
Santa Clara, California, United States
$111k-$152k/yr OnsiteFull Time
Provide technical support and escalations for customer systems, lead installations/upgrades, troubleshoot and debug equipment, generate performance metrics and documentation.
3mo
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Senior Technical Product Support Engineer
Beaverton, Oregon, United States
OnsiteFull Time
5+ YOESenior technical support role with 5+ years in service engineering or similar; Bachelor’s or 4+ years experience; willing to travel up to 50%.
2w
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Technical Product Support Engineer- HVAC Controls
St. Paul, Minnesota, United States
$105k-$147k/yr HybridFull Time
5+ YOERequires 5+ years of HVAC/automation experience, building automation protocol troubleshooting, and technical support skills. Engineering degree preferred; experience with BACnet, Lon, Modbus, YABE, and Wireshark required or desired.
BACnet, Lon, Modbus, YABE, Wireshark, IP Networking, Java, C++, C#, Python, HTML, CSS, JavaScript, Microsoft SQL, Azure, AWS, JIRA, Zendesk, Trane Software, TU, Rover, Synchrony, Ensemble
2d
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Product Support Engineer 1
Fremont, California, United States
OnsiteFull Time
0+ YOEBachelor's degree in a technical field and 0–2 years of technical support, product support, engineering, customer service, or related experience; requires troubleshooting, analytical, communication, and customer service skills.
Microsoft Office
3w
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Product Support Engineer II
Richardson or Houston
HybridFull Time
3+ YOEBachelor's in a technical discipline, minimum 3 years product support/engineering experience, strong sensing technology and product lifecycle knowledge, troubleshooting and root-cause analysis skills.
Salesforce, InContact, Teamcenter
2w
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Product Support Engineer
San Antonio, Texas, United States
OnsiteFull Time
5+ YOERequires 5+ years combining technical support, field service, or product coordination with technical marketing/content creation, plus a bachelor's degree and proficiency with MS Office and Adobe design software.
Microsoft Outlook, Microsoft Excel, Adobe InDesign, Adobe Illustrator, Content Management Systems (CMS), Solidworks, Zendesk
2w
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Senior Product Support Engineer
Sylmar, California, United States
$90k-$180k/yr OnsiteFull Time
5+ YOEBachelor's degree in biomedical engineering or STEM, plus 5+ years of Tier II technical or product support experience and expertise troubleshooting connected devices, hardware, software, networks, and escalated cases.
mobile applications, web portal, mobile device hardware, system logs
3w
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Product Support Engineer
San Jose, California, United States
$96k-$153k/yr FieldFull Time
3+ YOEPhD in science or engineering, or master's with 3 years or bachelor's with 5 years of relevant experience; technical expertise in electro-mechanical instruments, physics, electronics, mechanics, controls, networking, and customer support.
oscilloscope, multi-meter
1mo
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Sr. Product Support Engineer
Shalimar, Florida, United States
OnsiteFull Time
10+ YOE10+ years technical support/engineering experience, high school diploma or equivalent, expert troubleshooting, product installation/testing, wireless/tactical communications experience, Top Secret/SCI clearance, passport and ability to deploy internationally.
3w
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Technical Support Engineer I
Eden Prairie, Minnesota, United States
$50k-$60k/yr OnsiteFull Time
Provide technical support for HID products, troubleshoot RTLS/IoT issues, document cases in Salesforce, ensure SLA compliance, and participate in after-hours rotations.
Salesforce, RFID, NFC, BLE, UWB, Wi-Fi
3d
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Product Support Engineer
Marlborough, Massachusetts, United States
$107k-$133k/yr OnsiteFull Time
Bachelor's degree in a technical discipline, preferably electrical engineering, or alternative technical training; utility diagnostic instrumentation experience; customer service, communication, presentation, and troubleshooting skills; willingness to travel and work outdoors.
Doble products, diagnostic instruments, JIRA
6d
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Product Support Engineer
Windsor, Connecticut, United States
$70k-$80k/yr OnsiteFull Time
Bachelor’s degree in mechanical engineering or related field, strong written, verbal, analytical, interpersonal, and critical-thinking skills, and hands-on technical troubleshooting ability.
AutoCAD, Solidworks, MRP, Microsoft Office, Adobe Acrobat, Adobe Photoshop, ISO 9001, ISO 27001
4w
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Technical Support Engineer (L5) - Productivity
United States
$200k-$300k/yr RemoteFull Time
5+ YOE5+ years support or engineering experience; strong JavaScript/Node.js skills; modern web tech, frontend frameworks, Git/GitHub, API knowledge; customer-facing support, automation, and technical documentation experience.
JavaScript, Node.js, HTML5, CSS3, Web APIs, Webpack, Babel, npm, Yarn, Figma, Sketch, Adobe XD, React, Angular, Vue.js, RESTful APIs, GraphQL, GitHub, gRPC, Protobuf, OAuth, JWT
3d
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Product Support Engineer
Marlborough, Massachusetts, United States
$107k-$133k/yr OnsiteFull Time
Technical bachelor's degree, preferably electrical engineering, or alternative power-apparatus training; utility or diagnostic instrumentation experience, communication skills, customer service, and willingness to travel and work outdoors.
JIRA
3d
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Product Support Engineer 4
Austin, Texas, United States
HybridFull Time
3+ YOERequires PhD with 3+ years, MS or engineering degree with 6+ years, or BS with 8+ years; electrical/mechanical schematic interpretation, technical troubleshooting, customer support, flexible on-call work, and domestic/international travel.
Control Works, IOC, SIOC, EIOC, Tool Platform SW Package
2mo
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Product Support Engineer
San Francisco, California, United States
$100k-$150k/yr OnsiteFull Time
2+ YOE2+ years in technical/product support or similar; strong troubleshooting with APIs, SDKs, logs; excellent written and verbal communication; comfortable debugging and collaborating with engineering.
APIs, SDKs, Python, JavaScript, TypeScript, Slack
2d
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Product Support Engineer 4
Austin, Texas, United States
HybridFull Time
3+ YOERequires PhD plus 3 years, MS or engineering degree plus 6 years, or BS plus 8 years of relevant experience; technical troubleshooting, customer support, data analysis, flexible on-call shifts, and domestic and international travel.
Control Works, Analog-to-Digital I/O, IOC, SIOC, EIOC, Tool Platform SW Package, word processing, spreadsheet, presentation software
5d
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Product Support Engineer Staff 2
Caroline County, Virginia, United States
$82k-$102k/yr OnsiteFull Time
2+ YOEBachelor's degree in electrical, mechanical, or related engineering and 2+ years of related experience. Requires product or manufacturing engineering experience, CAD proficiency, and technical problem-solving skills.
SolidWorks, Revit, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2mo
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Technical Product Support
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
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