62 production support engineer jobs at 53 companies in Cotati, CA
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Senior Production Support Engineer
United States or Oakland
$87k-$108k/yr RemoteFull Time
8+ YOE8+ years in production/technical support for B2B customers; strong SQL, API and incident management skills; Datadog and logging experience; payments industry knowledge preferred.
cURL, SQL, Datadog, Salesforce, Jira
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Senior Production Support Engineer
United States or Oakland
$87k-$127k/yr HybridFull Time
8+ YOE8+ years in technical/production support for B2B customers; strong API, SQL, logging/monitoring, incident and escalation management; payments experience preferred; strong communication and troubleshooting skills.
cURL, SQL, Datadog, Salesforce, Jira
1mo
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Production Engineer (Contract)
San Francisco or South San Francisco
$50-$60/hr OnsiteContract
1+ YOEBachelor's degree, 1–2 years software development or production support experience, proficiency in Python, databases, Git/CI-CD, cloud platforms, and strong problem-solving and communication skills.
Python, SAS, PostgreSQL, MySQL, MongoDB, Git, CI/CD, AWS, GCP, Azure, Lambda, EC2, DynamoDB, S3, API Gateway, Terraform, Docker, Kubernetes, GraphQL, RESTful
3w
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AI Support Engineer Lead
Paris or San Francisco or New York City
€100k-€160k/yr OnsiteFull Time
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
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Product Support Engineer
United States or Texas or San Francisco or New York City or Washington
$90k-$121k/yr RemoteFull Time
6+ YOEB.S. in CS/Engineering, 6+ years technical support/field/systems engineering with distributed hardware-integrated products, familiarity with ELD rules, strong customer communication, incident response, and on-call experience.
Jira, Python, SQL, Tableau, Tofu
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Product Support Engineer
San Francisco, California, United States
$100k-$150k/yr OnsiteFull Time
2+ YOE2+ years in technical/product support or similar; strong troubleshooting with APIs, SDKs, logs; excellent written and verbal communication; comfortable debugging and collaborating with engineering.
APIs, SDKs, Python, JavaScript, TypeScript, Slack
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Support Engineer
San Francisco or New York City or Seattle
$210k-$250k/yr HybridFull Time
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
APIs, CLI, Bash, Python, JavaScript, SQL, OAuth, SAML
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Developer Support Engineer
San Francisco, California, United States
$157k-$205k/yr HybridFull Time
Braintrust: Platform for evaluating and monitoring AI model performance.
1+ YOE1+ year supporting developer-facing products, ability to read/debug Python or TypeScript, API/SDK troubleshooting, on-call participation, strong communication and problem-solving skills.
Python, TypeScript, Slack, OpenAI, Anthropic, Terraform, Kubernetes
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Customer Support Engineer
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
FHIR, HL7, SMART on FHIR, Pylon
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Technical Support Engineer
London or New York City or San Francisco or Los Angeles
OnsiteFull Time
3+ YOERequires 3+ years in technical or integration support, production POS integration experience, API and JSON expertise, Python, HTTP debugging, curl or Postman, Zendesk, Jira, and strong troubleshooting and documentation skills.
REST, JSON, Python, HTTP, curl, Postman, Zendesk, Jira, Salesforce, Square, Toast, Lightspeed, Simphony, Micros, Omnivore, Agilysys, Covey
3mo
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Director of Production Support Engineering
San Francisco or Seattle or Bellevue
$197k-$314k/yr HybridFull Time
10+ YOE3+ Mgmt10+ years in Production Engineering/SRE/Infrastructure; 3-5 years in people management; strong Kubernetes, Terraform, PostgreSQL experience; AI/GPU workloads; multi-region/multi-cloud scaling; incident leadership.
Kubernetes, Terraform, PostgreSQL, AI workflows, GPU workloads
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Technical Support Engineer - EMEA
London or San Francisco or New York City or Sydney
OnsiteFull Time
Experience supporting enterprise data analytics products, computer science fundamentals, strong SQL and data modeling skills, cloud and database familiarity (Snowflake/Redshift/BigQuery, GCP/AWS), and excellent customer-facing communication.
Sigma, SQL, Python, Snowflake, Redshift, BigQuery, GCP, AWS
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Facilities Production Team Lead
San Francisco, California, United States
$188k-$266k/yr OnsiteFull Time
Experience managing engineering teams in operational environments, balancing roadmap and site support, hiring and developing hybrid OT/IT skills, and maintaining on-call health.
2w
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Product Design Engineer
Santa Rosa, California, United States
$120k-$179k/yr OnsiteFull Time
10+ YOEBachelor’s in Mechanical or Electrical Engineering, 10+ years electro-mechanical product design experience, proficient with 3D CAD and GD&T, Microsoft Office, ability to manage multiple tasks and support production; up to 10% travel.
Creo, Solidworks, NX, Microsoft Excel, Microsoft Word
1w
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Head of Support Engineering
San Francisco, California, United States
$205k-$250k/yr OnsiteFull Time
Proven support leadership for technical B2B products, strong fluency with OAuth/SSO/SAML, APIs, cloud deployments, SLAs, automation and debugging, experience building support processes and tooling.
MCP, Okta, OAuth, SSO, SAML, APIs, Pylon, AWS, Azure, LangChain, LlamaIndex
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Staff Electrical Engineer
El Segundo or Los Angeles or Washington or San Francisco or San Diego or Seattle or London
$150k-$210k/yr OnsiteFull Time
8+ YOEBachelor's in Electrical Engineering with 8+ years experience in power and analog board design for high-reliability aerospace/defense systems; EMI/EMC, verification, production support, and ability to obtain U.S. security clearance.
1mo
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Technical Solutions Engineer
San Francisco, California, United States
$167k-$231k/yr HybridFull Time
Strong software engineering fundamentals, experience debugging production systems, cloud-native deployment/support (AWS/Azure/GCP), container and networking knowledge, strong written communication and customer-facing skills.
Kubernetes, Docker, Terraform, AWS, Azure, GCP, AI/LLM
2mo
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Manufacturing Engineer
Emeryville, California, United States
OnsiteFull Time
3+ YOE3+ years manufacturing engineering experience with work instructions and change management (ECO/ECR); ability to read/validate drawings, CAD, and BOMs; experience with configuration control and quality systems (ISO 9001/AS9100/MRL); hands-on production support; Bay Area commute; US citizen able to obtain Secret clearance.
CAD, Bills of Materials (BOMs), Engineering Change Orders (ECOs)
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Member of Technical Staff - GPU Infrastructure Engineer
San Francisco, California, United States
OnsiteFull Time
Strong software engineering with production infrastructure tooling, deep distributed systems/Linux/networking/storage knowledge, experience operating shared compute clusters and supporting production users.
Linux, SLURM, Kubernetes, Ray, Hadoop
1mo
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Senior Software Engineer, Customer Growth
San Francisco, California, United States
$179k-$273k/yr RemoteFull Time
5+ YOE5+ years software engineering experience, fluent in at least one major language; experience with Go, Python, Php, relational databases (Postgres/MySQL), AI coding-agents, and production platform support.
Go, Python, Php, Swift, Kotlin, Java, Postgres, MySQL
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