3mo
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Internal Production Support Engineer
Fremont, California, United States
$100k-$130k/yr OnsiteFull Time
3+ YOEBachelor's in engineering or equivalent experience; 3+ years in manufacturing or equipment troubleshooting; experience with ITRS, Splunk, Datadog; Shell/Python scripting; RCA, automation, system maintenance, and incident management.
ITRS, Splunk, Datadog, Shell, Python
2w
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Senior Product Support Engineer
San Jose, California, United States
$148k-$192k/yr OnsiteFull Time
5+ YOE5+ years customer-facing product support/engineering in semiconductor capital equipment, bachelor\u0002s degree or equivalent, ability to travel up to 20%, strong debugging and system-level software skills, excellent communication.
C#, .NET, C++, Python, VB, COM, MFC, Microsoft Visual Studio, Windows OS, SAP
2w
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Production Support Engineering SMTS
Redwood City, California, United States
$179k-$246k/yr OnsiteFull Time
8+ YOE8+ years in enterprise architecture/DevOps or Informatica engineering; experience embedding AI/ML into CI/CD, enterprise monitoring, and delivering complex infrastructure as an individual contributor.
GitHub Actions, Copado, Kibana, Prometheus, Grafana, Informatica
1w
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Senior Product Support Engineer
San Carlos, California, United States
$145k-$196k/yr FieldFull Time
8+ YOEBachelor's in engineering/biotech, 8+ years supporting complex instruments, strong electromechanical/fluidics/optics troubleshooting, Linux experience, schematic literacy, excellent communication and RCA skills.
Linux
1mo
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Senior Storage Production Engineer - DGX Cloud
Santa Clara or United States
$176k-$334k/yr HybridFull Time
8+ YOEBS or equivalent with 8+ years experience; expertise in distributed/high-performance storage and protocols, Linux, programming (C/C++, Java, Python, Go, NodeJS, Bash), automation and observability tools, and on-call production support.
Kubernetes, C/C++, Java, Python, Go, NodeJS, Bash, Ansible, Chef, Puppet, Terraform, InfluxDB, Prometheus, Grafana, Elastic Stack, Git, CI/CD, Linux, OpenStack, NFS, SMB, iSCSI, S3, Fibre Channel, RDMA, NVMe over Fabrics
5d
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Global Product Support Engineer 4
Fremont, California, United States
$104k-$231k/yr OnsiteFull Time
8+ YOEBS/AS in Electrical or Mechanical Engineering (Bachelor's preferred), typically 8+ years semiconductor equipment experience, field service and customer support experience, ability to lead escalations and technical investigations, travel ~50% annually.
3w
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Senior Production System Engineer - San Jose
San Jose, California, United States
OnsiteFull Time
Bachelor's degree or equivalent; Linux administration, server lifecycle, automation, monitoring, troubleshooting, scripting (Bash/Python); collaborate across global teams; on-call support experience.
Linux, Bash, Python, Flask, JavaScript, Node.js, SQL, Redis, Ansible
4d
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Technical Product Support Engineer
Santa Clara, California, United States
$111k-$152k/yr OnsiteFull Time
Provide technical support, escalations, installations, troubleshooting, system performance reporting, and documentation for customer equipment.
5d
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Product Support Engineer, BioPharma - ONSITE
San Jose or Fremont or Newark
$105k-$115k/yr OnsiteFull Time
3+ YOEBachelor's in life science or engineering, 3+ years hands-on engineering experience in life sciences or labs, experience creating service documentation and training, strong troubleshooting and communication skills, able to lift 50 lbs, up to 30% travel.
FMEA, Poka-Yoke
6d
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Global Product Support Engineer 4
Fremont, California, United States
$104k-$231k/yr OnsiteFull Time
8+ YOEBS/AS in EE/ME preferred, typically 8+ years semiconductor equipment and field support experience, strong troubleshooting, escalation, customer-facing and technical leadership skills.
3w
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Engineer - computer Systems Support
Cupertino, California, United States
$80k-$110k/yr OnsiteFull Time
8+ YOE8+ years experience; proficiency with Microsoft Excel, Numbers, large data sets, Apple products; familiarity with Nimbus, Webex, Slack; strong communication and procurement/PR skills.
Microsoft Excel, Numbers, Apple Products, Nimbus, Webex, Slack, Webcycle, eApproval, Balance
1mo
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Technical Support Engineer
New York City or San Mateo
$48-$54/hr OnsiteFull Time
Troubleshoot Verkada platform (network, hardware, software, electrical), advise customers on installation/configuration, communicate complex technical issues, collaborate with Engineering/Product, and create knowledge base content. Bachelor’s required.
Verkada platform, Linux, Python
1mo
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Technical Support Engineer
Malaysia or Santa Clara
HybridFull Time
4+ YOE4+ years sysadmin or enterprise technical support experience; product knowledge in Net Backup/Data Protection; Mandarin proficiency required; strong Linux/Windows, networking, storage, virtualization, cloud, scripting, troubleshooting and documentation skills.
Linux (Red Hat), Microsoft Windows, TCP/IP, TLS, PKI, Firewalls, Routing, VLANs, Link Aggregation (802.3ad, balanced-alb), LDAP, Active Directory, DNS, NFS, CIFS, LVM, RAID, DAS, SAN, NAS, Software-Defined Storage, SAS, Fibre Channel, Log Analysis, Process Tracing, Debugging, Kernel Panic, Application Performance Management, VMware, Hyper-V, RHV, Nutanix, Docker, Podman, Kubernetes, Microsoft SQL Server, MySQL, PostgreSQL, Oracle Database, IBM DB2, Microsoft Exchange, Microsoft 365, AWS, Azure, GCP, Python, Perl, PHP, Net Backup and Data Protection
2mo
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Staff Engineer, Partner Lab Support
Austin or Boise or San Jose
$122k-$302k/yr OnsiteFull Time
Provide onsite validation and qualification support, implement test plans, troubleshoot and drive product readiness.
Testing tools, Lab equipment
2w
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Network Engineer, Deployment & Support
Reston or Menlo Park
$162k-$227k/yr OnsiteFull Time
10+ YOE10+ years network engineering with hands-on production deployment/migration experience; enterprise routing, switching and optical platforms; vendor interaction; data center design and operations; bachelor's degree or equivalent.
3mo
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Product Support Engineer
San Jose, California, United States
$80k-$100k/yr HybridFull Time
3+ YOEProvide real-time troubleshooting, liaison between internal teams and customers, and drive resolutions for product and service challenges. Travel up to 25% within the United States.
Excel, Word, Outlook, PowerPoint, ERP databases
1mo
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Product Support Engineer
San Mateo, California, United States
$75k-$100k/yr HybridFull Time
1+ YOE1–2+ years in technical support/solutions at a B2B SaaS company, Bachelor's in CS or related, diagnostic experience with logs and query tooling, scripting (Python/Bash), AI fluency, strong written communication, ownership mindset.
Datadog, Sentry, CloudWatch, Posthog, SQL, Browser devtools, Python, Bash, Claude, ChatGPT, Copilot
2mo
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Senior Product Support Engineer - U.S. East
Mountain View, California, United States
HybridFull Time
3+ YOE3+ years SaaS technical support in Big Data Analytics; 1+ year real-time data or decision engine experience; B.A./B.S. in technical/analytical field; strong problem-solving, communication, multitasking; time/project management; ability to explain technical concepts to non-tech users; coding/database skills (Python/Java/SQL) a plus; process improvem...
Zendesk, Jira, Python, Java, SQL
3w
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Software Engineer - Support Analyst II
Sunnyvale, California, United States
$34-$70/hr OnsiteFull Time
1+ YOE1–2 years software testing experience for networking/IP products, degree in CS/CE/EE, test automation and networking protocol knowledge, strong debugging and communication skills.
Python, Robot Framework, FreeBSD, Linux, Ixia, Spirent, P4 Runtime (P4RT), OpenConfig Telemetry
1mo
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Application Engineer
Mountain View, California, United States
FieldFull Time
Provide end-to-end technical support, on-site issue resolution, product optimization feedback, training, and technical documentation for robotics products; bachelor\u0002s degree and proven application engineering experience required.
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