260 program support services team manager jobs at 176 companies in United States
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yrHybridFull Time
Space Telescope Science Institute: Nonprofit astronomical research institute operating NASA space telescopes and data archives for the global astronomy community.
10+ YOE10+ MgmtBachelor's degree plus 10+ years of technical/operational/leadership experience or equivalent; experience in customer success, stakeholder engagement, and project/program/portfolio management; PMP and ITIL preferred.
Program Manager - Technical Security Support Services
Oak Ridge or Rockville or Washington or Albuquerque or United States
OnsiteFull Time
MELE Associates: Veteran- and minority-owned federal contractor providing technical, engineering, and programmatic support to government and commercial customers.
10+ YOE5+ MgmtBachelor's degree in a related field, 10+ years managing federal security programs, 5+ years managing complex federal contracts and multidisciplinary teams, DOE Q or Top Secret clearance, and strong leadership and communication skills.
Microsoft Office Suite, Power BI, HSPD-12, Human Reliability Program (HRP), Controlled Unclassified Information (CUI), COMSEC, OPSEC, TSCM
Program Manager - Real Property Support Services (RPSS)
United States
RemoteFull Time
Bodwé Technology Solutions: Tribally owned professional-services group delivering architecture, engineering, and federal contracting to Indigenous, public, and private clients.
10+ YOE5+ MgmtBachelor's degree and 10+ years supporting DoD real property systems, 5+ years managing teams, English fluency, favorable NACI Public Trust, valid driver's license and ability to obtain Real ID/passport; Mon–Fri CT availability.
United States or New York or Texas or Georgia or Louisiana or Iowa or Utah or Wyoming
$60k-$80k/yrRemoteFull Time
Odyssey: U.S. school-choice technology administering state education savings, voucher, and tax-credit programs for families.
4+ YOE4+ MgmtRequires 4+ years leading customer support or customer experience teams, with coaching, performance management, metrics ownership, escalation handling, risk management, process improvement, and cross-functional collaboration.
Koniag Operations Services, LLC: Alaska Native-owned custodial, janitorial, occupational-health, and clinical-operations services provider for federal agencies.
5+ Mgmt5+ years managing diverse services support teams; experience with cost-type government contracts, SOW compliance, budget control, and program reporting; Secret security clearance required; PMP and process-improvement training desirable.
Microsoft Project, Microsoft Office Suite, Earned Value Management (EVM), Lean Principles, Six Sigma
NorthStar Care Community: Michigan nonprofit hospice delivering end-of-life medical care and family support to patients regardless of ability to pay.
Lead statewide veteran-focused programs, design and deliver training, cultivate partnerships, report program outcomes, and travel across Michigan to support regional teams.
JCS Solutions LLC: Cybersecurity and technology services firm serving government and private-sector customers with digital transformation and threat-mitigation solutions.
8+ YOE5+ MgmtRequires U.S. citizenship, active Secret clearance, bachelor's degree or equivalent experience, 8+ years managing customer service operations, and 5+ years leading customer-facing support teams.
Microsoft Dynamics 365, Microsoft Power Platform, Microsoft 365
The Building People: Integrated real estate, facilities, and smart building solutions provider.
10+ YOERequires 10+ years of program, real estate, or portfolio management experience, including 5+ years supporting complex real estate organizations and multidisciplinary professional services teams.
TechOp Solutions International: Service-disabled veteran-owned federal contractor delivering technology, operational, and consulting services to government and commercial organizations.
8+ YOEBachelor's degree; minimum 8 years managing large-scale contact center/customer service or operational support programs; experience leading cross-functional teams, managing budgets, and overseeing contract performance; must meet security eligibility requirements.
Brand Support Program Manager, Amazon Live Self-Service
Culver City, California, United States
$74k-$130k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
5+ YOE5+ years program management, 3+ years process improvement using data, cross-functional collaboration with tech and non-tech teams, experience with ticketing/project tools, stakeholder management and metrics-driven reporting.
Community Health Action of Staten Island: Nonprofit Staten Island health and social-service organization serving people facing HIV, poverty, substance use, and violence.
4+ YOE2+ MgmtBachelor's degree required; 4+ years direct HIV care management experience; 2+ years supervising staff (or 10+ years direct service); bilingual (English/Spanish) preferred; Microsoft Outlook/Teams/Word/Excel and AWARDS experience; strong communication and HIV care knowledge.
Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, AWARDS
VeraLogics: Founder-led IT consulting firm delivering enterprise applications, cloud, security, data, and GRC services to businesses.
Proven experience leading SAP support or managed services teams, hands-on SAP troubleshooting/configuration, familiarity with SAP modules and hosting, experience with FreshService/ServiceNow, ITIL/service delivery knowledge, and strong communication and client-management skills.
MongoDBNASDAQ: MDB: Unified data platform for building modern applications.
5+ YOE2+ Mgmt5+ years in technical support or services,2+ years leading technical teams,experience with escalations,case management,operational improvement and cross-functional collaboration.
MongoDB, MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
AbbottNYSE: ABT: Global healthcare technology focused on life-changing medical innovations.
10+ YOE3+ MgmtBachelor's required,10+ years in patient services/hub or market access,3+ years leading vendor or operational teams; experience designing patient support programs,SOPs,launch readiness; proficiency with Microsoft Office and CRM/BI tools.
Microsoft Excel, Microsoft PowerPoint, CRM, BI tools
Program Mgr - USDA, Forest Svc Correspondence & Proj Mgt Support (VA, Springfield)
Springfield, Virginia, United States
OnsiteFull Time
Interactive Government Holdings: Interactions that advance your mission
Lead a team delivering correspondence management and administrative workflow improvements for the Forest Service; experience with ICCT, ECMM, CoRe and program/project management for government clients.
Interim Content and Correspondence System (ICCT), Enterprise Content Management Module (ECMM), Correspondence and Records (CoRe)
MASS: Private UK technology providing secure data, electronic-warfare, cyber, software, and training services to defence and government customers.
Experience managing complex service delivery, support or defence contracts; stakeholder management, governance, reporting, budgets, forecasting, change control, commercial performance, and multidisciplinary team leadership skills required.
New York or Chicago or Beaverton or Seattle or Kansas City or Tampa or Atlanta or Washington or Phoenix
$130k-$145k/yrRemoteFull Time
Epiq eDiscovery Solutions: U.S. private eDiscovery services provider serving law firms, corporations, financial institutions, and government agencies.
5+ YOE5+ years eDiscovery/litigation support experience, proven team leadership, project management, client relationship skills, BA required; Relativity Certified Administrator and PM/eDiscovery certifications preferred.
ASPN Pharmacies: A specialty pharmacy services that provides patient support and program management through call center and pharmacy operations.
3+ YOELead a high-volume patient support/call center team; route referrals, manage quality and reporting, coach and train staff. Requires 3+ years pharmacy/patient support experience, HS diploma/GED, MS Word/Excel/Outlook proficiency, HIPAA compliance.
Microsoft Word, Microsoft Excel, Microsoft Outlook, ASPN