260 program support services team manager jobs at 176 companies in United States

3w
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
Space Telescope Science Institute
Space Telescope Science Institute: Nonprofit astronomical research institute operating NASA space telescopes and data archives for the global astronomy community.
10+ YOE10+ MgmtBachelor's degree plus 10+ years of technical/operational/leadership experience or equivalent; experience in customer success, stakeholder engagement, and project/program/portfolio management; PMP and ITIL preferred.
IT Service Management (ITSM), ITIL
1w
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Program Manager - Technical Security Support Services
Oak Ridge or Rockville or Washington or Albuquerque or United States
OnsiteFull Time
MELE Associates
MELE Associates: Veteran- and minority-owned federal contractor providing technical, engineering, and programmatic support to government and commercial customers.
10+ YOE5+ MgmtBachelor's degree in a related field, 10+ years managing federal security programs, 5+ years managing complex federal contracts and multidisciplinary teams, DOE Q or Top Secret clearance, and strong leadership and communication skills.
Microsoft Office Suite, Power BI, HSPD-12, Human Reliability Program (HRP), Controlled Unclassified Information (CUI), COMSEC, OPSEC, TSCM
2mo
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Program Manager - Real Property Support Services (RPSS)
United States
RemoteFull Time
Bodwé Technology Solutions
Bodwé Technology Solutions: Tribally owned professional-services group delivering architecture, engineering, and federal contracting to Indigenous, public, and private clients.
10+ YOE5+ MgmtBachelor's degree and 10+ years supporting DoD real property systems, 5+ years managing teams, English fluency, favorable NACI Public Trust, valid driver's license and ability to obtain Real ID/passport; Mon–Fri CT availability.
GFEBS, ePRISMS, ISR-I, RPLANS, PRIDE, ASIP, HQIIS, INFADS, MDI, BUILDER, GIS, VPN
3mo
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Program Manager - PAE Fires IT Support Services (AL, Huntsville)
Huntsville, Alabama, United States
OnsiteContract
PAE
PAE: Government-services contractor providing operational, intelligence, logistics, and information services to U.S. and allied governments worldwide.
Program Manager to oversee IT lifecycle and contract performance for ~3,500 users; lead cross-disciplinary team; liaison with government stakeholders.
3d
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Program Support Manager
United States or New York or Texas or Georgia or Louisiana or Iowa or Utah or Wyoming
$60k-$80k/yr RemoteFull Time
Odyssey
Odyssey: U.S. school-choice technology administering state education savings, voucher, and tax-credit programs for families.
4+ YOE4+ MgmtRequires 4+ years leading customer support or customer experience teams, with coaching, performance management, metrics ownership, escalation handling, risk management, process improvement, and cross-functional collaboration.
phone, chat, email
2mo
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Program Manager
Bremerton, Washington, United States
OnsiteFull Time
Koniag Operations Services, LLC
Koniag Operations Services, LLC: Alaska Native-owned custodial, janitorial, occupational-health, and clinical-operations services provider for federal agencies.
5+ Mgmt5+ years managing diverse services support teams; experience with cost-type government contracts, SOW compliance, budget control, and program reporting; Secret security clearance required; PMP and process-improvement training desirable.
Microsoft Project, Microsoft Office Suite, Earned Value Management (EVM), Lean Principles, Six Sigma
1mo
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Veteran Services Program Liaison
Kalamazoo or Michigan
FieldFull Time
NorthStar Care Community
NorthStar Care Community: Michigan nonprofit hospice delivering end-of-life medical care and family support to patients regardless of ability to pay.
Lead statewide veteran-focused programs, design and deliver training, cultivate partnerships, report program outcomes, and travel across Michigan to support regional teams.
6d
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Program Manager, Customer Care Support Center
Springfield or North America
$91k-$118k/yr OnsiteFull Time
JCS Solutions LLC
JCS Solutions LLC: Cybersecurity and technology services firm serving government and private-sector customers with digital transformation and threat-mitigation solutions.
8+ YOE5+ MgmtRequires U.S. citizenship, active Secret clearance, bachelor's degree or equivalent experience, 8+ years managing customer service operations, and 5+ years leading customer-facing support teams.
Microsoft Dynamics 365, Microsoft Power Platform, Microsoft 365
1w
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Program / Engagement Manager
Washington, District of Columbia, United States
$145k-$170k/yr OnsiteFull Time
The Building People
The Building People: Integrated real estate, facilities, and smart building solutions provider.
10+ YOERequires 10+ years of program, real estate, or portfolio management experience, including 5+ years supporting complex real estate organizations and multidisciplinary professional services teams.
Microsoft Office Suite, Predictive Index
1mo
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Manager, Engineering Program Manager, Architecture, Apple Services Engineering
Seattle, Washington, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designing and manufacturing consumer electronics, software, and digital services.
Partner with engineers to manage and deliver secure end-to-end services, align cross-functional teams, and support Apple's privacy-first initiatives.
2mo
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Program Manager ( Call Center)
United States
RemoteFull Time
TechOp Solutions International
TechOp Solutions International: Service-disabled veteran-owned federal contractor delivering technology, operational, and consulting services to government and commercial organizations.
8+ YOEBachelor's degree; minimum 8 years managing large-scale contact center/customer service or operational support programs; experience leading cross-functional teams, managing budgets, and overseeing contract performance; must meet security eligibility requirements.
1mo
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Brand Support Program Manager, Amazon Live Self-Service
Culver City, California, United States
$74k-$130k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
5+ YOE5+ years program management, 3+ years process improvement using data, cross-functional collaboration with tech and non-tech teams, experience with ticketing/project tools, stakeholder management and metrics-driven reporting.
SIM, Jira, Zendesk, Salesforce Service Cloud
2mo
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Director, Support Services
Staten Island or Jamaica
$66k-$71k/yr OnsiteFull Time
Community Health Action of Staten Island
Community Health Action of Staten Island: Nonprofit Staten Island health and social-service organization serving people facing HIV, poverty, substance use, and violence.
4+ YOE2+ MgmtBachelor's degree required; 4+ years direct HIV care management experience; 2+ years supervising staff (or 10+ years direct service); bilingual (English/Spanish) preferred; Microsoft Outlook/Teams/Word/Excel and AWARDS experience; strong communication and HIV care knowledge.
Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, AWARDS
2mo
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SAP Managed Services Team Lead
Phoenix or Portland or Monterrey or San Diego
RemoteContract
VeraLogics
VeraLogics: Founder-led IT consulting firm delivering enterprise applications, cloud, security, data, and GRC services to businesses.
Proven experience leading SAP support or managed services teams, hands-on SAP troubleshooting/configuration, familiarity with SAP modules and hosting, experience with FreshService/ServiceNow, ITIL/service delivery knowledge, and strong communication and client-management skills.
SAP, SAP S/4HANA, Oracle, Salesforce, Databricks, Microsoft, AWS, Cisco, Dell, FreshService, ServiceNow
1mo
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Manager, Technical Services
Austin, Texas, United States
$133k-$261k/yr HybridFull Time
MongoDB
MongoDBNASDAQ: MDB: Unified data platform for building modern applications.
5+ YOE2+ Mgmt5+ years in technical support or services,2+ years leading technical teams,experience with escalations,case management,operational improvement and cross-functional collaboration.
MongoDB, MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
1mo
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Manager Patient Services
Alameda, California, United States
$149k-$297k/yr OnsiteFull Time
Abbott
AbbottNYSE: ABT: Global healthcare technology focused on life-changing medical innovations.
10+ YOE3+ MgmtBachelor's required,10+ years in patient services/hub or market access,3+ years leading vendor or operational teams; experience designing patient support programs,SOPs,launch readiness; proficiency with Microsoft Office and CRM/BI tools.
Microsoft Excel, Microsoft PowerPoint, CRM, BI tools
2mo
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Program Mgr - USDA, Forest Svc Correspondence & Proj Mgt Support (VA, Springfield)
Springfield, Virginia, United States
OnsiteFull Time
Interactive Government Holdings
Interactive Government Holdings: Interactions that advance your mission
Lead a team delivering correspondence management and administrative workflow improvements for the Forest Service; experience with ICCT, ECMM, CoRe and program/project management for government clients.
Interim Content and Correspondence System (ICCT), Enterprise Content Management Module (ECMM), Correspondence and Records (CoRe)
2w
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Technical Support Services Contract Manager
Corsham or United Kingdom or United States
OnsiteFull Time
MASS
MASS: Private UK technology providing secure data, electronic-warfare, cyber, software, and training services to defence and government customers.
Experience managing complex service delivery, support or defence contracts; stakeholder management, governance, reporting, budgets, forecasting, change control, commercial performance, and multidisciplinary team leadership skills required.
2mo
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eDiscovery Client Services Manager
New York or Chicago or Beaverton or Seattle or Kansas City or Tampa or Atlanta or Washington or Phoenix
$130k-$145k/yr RemoteFull Time
Epiq eDiscovery Solutions
Epiq eDiscovery Solutions: U.S. private eDiscovery services provider serving law firms, corporations, financial institutions, and government agencies.
5+ YOE5+ years eDiscovery/litigation support experience, proven team leadership, project management, client relationship skills, BA required; Relativity Certified Administrator and PM/eDiscovery certifications preferred.
Relativity
2mo
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Program Team Leader
Trevose, Pennsylvania, United States
OnsiteFull Time
ASPN Pharmacies
ASPN Pharmacies: A specialty pharmacy services that provides patient support and program management through call center and pharmacy operations.
3+ YOELead a high-volume patient support/call center team; route referrals, manage quality and reporting, coach and train staff. Requires 3+ years pharmacy/patient support experience, HS diploma/GED, MS Word/Excel/Outlook proficiency, HIPAA compliance.
Microsoft Word, Microsoft Excel, Microsoft Outlook, ASPN