20 quality representative jobs at 16 companies in New York
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Quality Representative - Michels Power, Inc.
Syracuse or Neenah
$89k-$123k/yrFieldFull Time
Michels: Provides global energy, utility, and infrastructure construction services.
5+ YOE5+ years electrical construction experience, blueprint/schematic reading, QA/QC certification preferred (ISO or ASQ), proficient with Microsoft Office, valid driver license, ability to travel and commit to long-term onsite projects.
Sonic Healthcare USA: Provides clinical laboratory and anatomical pathology diagnostic services.
Ensure specimen integrity and CAP/CLIA compliance, generate and resolve QA reports, communicate with clients and lab staff, and document case resolutions; proficiency with Microsoft Office required.
Kaleida Health: Provides integrated hospital and outpatient medical care services.
High school diploma or GED required; two-year college degree preferred. Responsible for managing contact volumes, establishing processes and workflows to support service lines.
WMCHealth: Integrated healthcare network providing medical services across the Hudson Valley.
1+ YOEAccurate patient registration and insurance verification for ED and outpatients, switchboard and cashier functions, bedside ED registration, and quality assurance of registration data.
University of Rochester: Provides higher education, medical research, and healthcare services.
2+ YOEHigh school diploma or equivalent and 2 years of call center experience (or equivalent). Ability to handle confidential information, resolve complex patient inquiries, perform quality audits, and follow protocols.
Madawaska or New Brunswick or Maine or New York or United States
$73k-$108k/yrRemoteFull Time
Twin Rivers Paper: Manufactures specialty paper for packaging, labeling, and publishing.
10+ YOEBachelor's in a technical field (or equivalent), 10+ years paper manufacturing/converting experience, ability to travel 50–75%, proficiency in MS Office and analytical software, knowledge of papermaking and quality/safety practices.
MS Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, MiniTab, P1 Process Book, Proficy, ELIXIR/OptiVision
Birmingham or Phoenix or Los Angeles or Salinas or Fort Lauderdale or Chicago or Baltimore or Philadelphia or Wilkes-Barre or Albuquerque or Dallas or Houston or Kansas City or Jamaica or San Juan or Detroit or Cincinnati
$41k-$82k/yrOnsiteFull Time
Social Security Administration: Administers federal social insurance and financial assistance programs.
1+ YOEProvide high-quality customer service via SSA's national 800 number, conduct telephone interviews, explain Social Security and Medicare rules, research eligibility, and pass a competency panel interview (CAIP).
Quest Global: Global engineering services for product development and lifecycle management.
Experience in supply chain, production planning, quality, or operations; SAP or ERP experience; strong communication, teamwork, and relationship-building skills. U.S. citizenship required.
Sr. Sales Representative - MedTech & Life Sciences
Burlington or New York City or Bridgewater or San Francisco
$98k-$233k/yrHybridFull Time
CapgeminiEuronext Paris: CAP: Provides global IT consulting and digital transformation services.
12+ YOE12+ years in enterprise sales/business development within MedTech or Life Sciences, proven hunter mindset, executive relationship building, knowledge of product/dev/manufacturing/quality/regulatory, bachelor's degree required; MBA preferred.
Chicago or California or District of Columbia or Florida or Illinois or Indiana or Massachusetts or Michigan or Maryland or New Jersey or New York or Ohio or South Carolina or Virginia or Wisconsin
$24-$31/hrRemoteFull Time
American Medical Association: Advocating for physicians and improving national public health standards.
Provide high-quality telephone and digital service; sales/outbound calling experience preferred; strong written and oral communication; experience with telephony/measurement tools and Microsoft Office; ability to learn product information.
MaximusNYSE: MMS: Provides government health and human services program administration.
0.5+ YOEHigh school diploma/GED and 6+ months related experience, CAC certification, MS Office skills, ability to navigate multiple systems, maintain confidentiality, and meet productivity/quality standards.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Amazon WorkSpaces, Windows 11, MacOS
Lead Customer Service Representative (Bilingual Spanish)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yrFieldTemporary
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOERequires one year of specialized experience overseeing disaster assistance operations, reviewing work quality, analyzing financial documents and reporting program data, or qualifying graduate education. Fluency in English and Spanish required.
Contact past-due loan customers by phone and mail to solicit repayment, record contacts in department software, interview and counsel customers, process documentation, and provide quality customer service. High school diploma required; 1+ years collections or telephone customer service preferred; proficient with Microsoft Office.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Customer Service Representative (Annual Report Services) – Hybrid (USA) R0059271
Albany or Coppell or Tampa or Austin or Plantation or Philadelphia or Princeton or Ewing or Dallas or Houston
$29k-$49k/yrHybridFull Time
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
1+ YOERequires at least one year in a similar role and industry background, strong communication, organization, attention to detail, problem-solving, computer literacy, and quality assurance knowledge.
Oswego Health: Provides integrated medical, behavioral, and long-term healthcare services.
1+ YOEHigh school diploma/GED, clerical/computer skills (35 WPM), customer-service or medical office experience, knowledge of insurance/Medicare/Medicaid, proficiency with EMR and Microsoft Office, strong communication and multitasking skills.
Director of Call Center Operations, Bureau of Customer Support
New York City, New York, United States
$98k-$113k/yrHybridFull Time
City of New York: Provides municipal services and administration for New York City.
2+ YOE1+ MgmtOversee call center operations, supervise supervisors and representatives, develop service standards, analyze call metrics, and lead quality improvement initiatives. Requires master's degree and supervisory experience.
Wiza: Automated platform for LinkedIn prospecting and email verification.
0.5+ YOE6+ months SDR/BDR experience in SaaS; outbound with cold calling; data quality awareness; familiar with ZoomInfo, Clay, Apollo; strong communication; able to hit high activity targets remotely.