2 quality representative jobs at 1 company in Rochester, NY
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2mo
Call Center Representative III
Rochester, New York, United States
$20-$27/hrOnsiteFull Time
University of Rochester: Provides higher education, medical research, and healthcare services.
2+ YOEHigh school diploma or equivalent and 2 years of call center experience (or equivalent). Ability to handle confidential information, resolve complex patient inquiries, perform quality audits, and follow protocols.
University of Rochester: Provides higher education, medical research, and healthcare services.
2+ YOEHigh school diploma or equivalent and 2 years call center experience required. Must handle complex patient inquiries, perform scheduling, documentation and quality audits, and use department systems; strong communication skills.