154 remote customer jobs at 101 companies in Charlotte, NC
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Customer Success Leader - Remote
Manchester or Davidson or Minneapolis or St Paul
$97k-$156k/yrRemoteFull Time
Trane TechnologiesNYSE: TT: Global provider of heating, ventilation, and air conditioning solutions.
15+ YOE5+ MgmtBachelor's in engineering or business required; MBA preferred. 15+ years in customer success/account management/professional services; 5+ years leading teams; experience in B2B SaaS, IoT, energy, or smart building environments.
Customer Support - Temporary Employee (Local to Charlotte, NC)
Charlotte, North Carolina, United States
HybridFull Time
AGDATA: Provides data management and analytical solutions for agricultural industries.
Detail-oriented customer support handling phone and email, performing data entry, proficient in Microsoft Excel, comfortable with numbers, able to work remotely after training.
United States or New York City or Atlanta or Charlotte or Chicago
$110k/yrRemoteFull Time
Datavations: AI-powered retail intelligence for building materials and home improvement manufacturers.
3+ YOERequires 3+ years in a data-driven customer-facing role, enterprise relationship management, analytics adoption, data storytelling, revenue awareness, executive presence, and clear communication.
Charlotte or Saint-Laurent or United States or Canada
RemoteFull Time
ABB E-mobility: Develops and manufactures electric vehicle charging infrastructure and software.
5+ YOEBachelor's degree in engineering, business, economics, or related field; 5+ years in customer success, technical account management, infrastructure operations, or professional services; EV and industrial technology expertise.
Charlotte or Atlanta or Texas or Oklahoma or Tennessee or Indiana or Ohio or Kansas or Missouri or North Carolina or Nevada
RemoteTemporary, Seasonal
iQor: Provides outsourced customer experience and product support services.
1+ YOE1+ year customer service experience in transaction-based environment, HS diploma/GED, 25 WPM typing, reliable internet and workspace, excellent communication, ability to work varied shifts and weekends.
San Francisco or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Atlanta or Columbus or Boise or San Diego or Minneapolis or Houston or Raleigh or Nashville or Kansas City or Charlotte or Portland or Philadelphia or Dallas or Washington D.C. or Seattle
$30-$41/hrRemoteFull Time
CircleNYSE: CRCL: Digital currency issuer and blockchain financial infrastructure provider.
3+ YOE3+ years in fast-paced global support; strong written and verbal communication; experience with ticket systems (Salesforce); familiarity with generative AI and analytics tools; customer-focused, able to work weekends/holidays and on-call.
Salesforce, ChatGPT, Gemini, Slack, Apple MacOS, GSuite
Quest DiagnosticsNYSE: DGX: Provides clinical laboratory diagnostic testing and health information services.
1+ YOERequires 1+ year of high-volume call center and healthcare-setting experience, billing and eligibility knowledge, computer proficiency, conflict resolution skills, and compassionate customer communication.
Allen or Birmingham or Cedar Falls or Charlotte or Louisville or Lenexa or Springfield or Monett
$75k-$95k/yrRemoteFull Time
Jack HenryNASDAQ: JKHY: Technology and payment processing solutions for financial institutions.
6+ YOE6+ years back-office banking or customer relationship experience in banking; ability to travel up to 25%; experience with Silverlake, CIF 20/20, or Core Director preferred; strong communication and judgment.
Shadeform: Marketplace for provisioning and managing GPU cloud infrastructure.
2+ YOE2+ years in a customer-facing technical role; strong Linux fundamentals; troubleshooting, deployment coordination, and communication skills; ability to manage multiple issues concurrently. Cloud/GPU, scripting, and networking experience preferred.
Williams-SonomaNYSE: WSM: Retails home furnishings, kitchenware, and specialty home products
1+ YOE1+ year customer service experience; strong communication, de-escalation and problem-solving skills; tech-savvy; must provide qualifying Windows 11 PC, webcam, wired USB headset and reliable internet.
Google Chrome, Windows 11 Home, Windows 11 Pro, Windows 11 Pro for Workstations, Jabra Evolve 20 UC, Logitech H390
Raleigh or Austin or South Carolina or New York City or St. Louis or Denver or Boston or San Jose or Atlanta or San Francisco or Richmond or San Diego or San Antonio or Bellevue or Nashville or Jersey City or Dallas or Columbus or Milwaukee or Irving or Irvine or Indianapolis or Miami or Los Angeles or Tampa or United States or Houston or Phoenix or Philadelphia or Seattle or Chicago or Orlando or Fort Worth or Charlotte
$81k-$122k/yrRemoteFull Time
Cox Enterprises: Providing global communications, automotive services, and media solutions.
4+ YOEBachelor's degree and 4 years of related experience, or an equivalent combination. Requires B2B technology customer success experience, relationship management, communication, organization, and CRM/customer success platform proficiency.
Customer Relationship Management (CRM), AWS, Azure, Google Cloud, VMware
Scarborough or Salisbury or Pennsylvania or South Carolina
$19-$29/hrRemoteFull Time
Ahold DelhaizeEuronext Amsterdam: AD: International food retailer operating supermarkets and e-commerce platforms.
High school diploma or equivalent, excellent writing, grammar, computer, empathy, and customer responsiveness skills; up to 2 years of relevant experience.
(Entry-Level) Remote Benefits Support Representative
Rock Hill, South Carolina, United States
RemoteFull Time
American Income LifeNYSE: GL: Provides life and supplemental health insurance for working families.
Provide exceptional remote customer service, strong communication and interpersonal skills, ability to lead and motivate teams, and willingness to learn and grow in a flexible, mentorship-driven environment.
Ahold DelhaizeEuronext Amsterdam: AD: Operates a global network of supermarkets and grocery stores.
High school diploma or equivalent, excellent writing, grammar, computer, customer service, empathy, problem-solving, and responsiveness skills; up to 2 years of relevant experience.
Covia: Provides industrial minerals for glass, ceramics, and construction markets.
2+ YOEAssociate's degree in business or related field and 2+ years of administrative services and account management experience. Requires IFS, Salesforce, Microsoft Office, and Excel skills.
IFS, Salesforce, Microsoft Office, Microsoft Excel, ERP
Ahold Delhaize USAEuronext Amsterdam: AD: Operates a portfolio of omnichannel grocery brands.
High school diploma or equivalent, excellent writing, grammar, computer, empathy, responsiveness, and problem-solving skills; up to 2 years of relevant experience.
University of North Carolina at Charlotte: Public research university offering undergraduate and graduate degree programs.
High school graduation or equivalent education and experience; administrative support preferred. Requires English communication, computer literacy, Microsoft Office Suite, Google Chrome, and a valid driver's license.