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530 remote customer jobs at 314 companies in San Jose, CA

1mo
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Jr. Customer Success Manager (Remote)
San Francisco or United States
RemoteFull Time
Process Street
Process Street: No-code software for automating business workflows and compliance.
Early-career customer success role; customer-facing experience, strong written and verbal communication, self-starter, startup mindset, curious about AI/tools, and able to work US business hours (primarily Pacific Time).
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2d
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Remote Customer Service Representative (Mandarin Required)
San Jose, California, United States
$20-$25/hr RemoteFull Time, Contract
Think Academy US
Think Academy USNYSE: TAL: Provides K-12 online and in-person mathematics education services.
Customer service or education support experience desired; requires Mandarin fluency and English communication, strong problem-solving, organization, empathy, multitasking, and comfort with communication tools and internal systems.
communication tools, internal systems
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2mo
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Customer Service Representative (Asia Remote - Thai Speaker)
Thailand or Asia or London or New York City or San Francisco or Palma de Mallorca or Casablanca
RemoteFull Time
Nuitée
Nuitée: Provides API infrastructure for the global travel industry.
3+ YOE3+ years customer service experience (travel/hospitality/emergency support preferred). Must speak Business English and Thai, handle escalations, multitask under pressure, and be proficient with Microsoft Office and customer service tools.
Microsoft Office
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1mo
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Customer Delivery Architect (Remote)
Research Triangle Park or San Jose or Seattle
$167k-$234k/yr RemoteFull Time
Cisco
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
10+ YOEBachelor’s in CS/EE or equivalent, 10+ years in networking/hyperscale infrastructure, deep SONiC and data center networking expertise, strong troubleshooting, Linux and automation skills.
SONiC, Linux, Python, Git, Docker, Kubernetes, Switch Abstraction Interface (SAI), Redis, CI/CD, RoCE (RDMA over Converged Ethernet), Silicon One, Silicon One SDK, NCS5500, Catalyst 8000, Nexus 3000, Nexus 9000, NCS1K, ASIC
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Customer Success
San Francisco, California, United States
$95k-$200k/yr RemoteFull Time
Span
Span: AI-native developer intelligence platform providing engineering team visibility.
3+ YOE3+ years in SaaS customer success or post-sales, experience with technical/engineering teams, consultative approach, strong communication, organization, and problem-solving skills.
Jira, GitHub
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1mo
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Customer Success Lead
Chicago or Dallas or Nashville or Minneapolis or St. Louis or Houston or Kansas City or Cleveland or San Mateo
$136k-$170k/yr RemoteFull Time
Notable
Notable: Automates administrative and clinical workflows for healthcare providers using AI.
7+ YOE7+ years in customer success/implementation/consulting within healthcare or health tech, bachelor’s or equivalent, executive presence, healthcare IT knowledge, ability to travel up to 30%.
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1w
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Customer Operations Lead
San Francisco or United States
$100k-$250k/yr RemoteFull Time
Hercules
Hercules: AI-powered platform for building applications and websites.
Manage and run customer support, resolve tier 1-3 tickets, build and maintain knowledge bases and AI automations, strong communication, Stripe experience, prior support and people management experience.
Stripe, Wispr Flow
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3d
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Technical Customer Success / Customer Program Manager
United States or Pleasanton or India
RemoteFull Time
Ciroos
Ciroos: AI platform for automated site reliability engineering.
Experience leading complex enterprise customer programs; technical fluency across cloud, SRE, observability, integrations, and security; excellent communication and customer relationship skills.
AWS, Microsoft Azure, Google Cloud Platform, Kubernetes, Splunk, Datadog, ServiceNow, Slack, Jira, Linear, SRE, ITSM
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3d
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Customer Success Manager
United States or San Francisco
$75k-$110k/yr RemoteFull Time
DoorDash
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
3+ YOEBachelor's degree or equivalent experience; 3–5 years in customer success, account management, onboarding, or customer-facing technology roles. Requires account ownership, communication, problem-solving, retention, and cross-functional collaboration.
Online Ordering, mobile apps, loyalty, CRM
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Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
Instabase
Instabase: Automates data extraction and analysis for unstructured enterprise content
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
AI Hub, API, LLMs, OCR, AI/ML, SDLC
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1w
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Customer Experience Specialist
Peru or San Francisco or Miami or New York City
$18k-$25k/yr RemoteFull Time
Flex
Flex: AI-native private banking platform for business owners.
2+ YOERequires 2+ years in fintech or financial services customer support, fluent professional English, CRM experience, technical fluency, investigative judgment, and availability for nights and weekends.
Zendesk, Salesforce, Linear, Slack, Notion, Google Sheets, Microsoft Excel
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2w
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Customer Support Specialist
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yr RemoteFull Time
Juniper Square
Juniper Square: Provides software and services for private market investment management.
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
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1w
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Sr. Customer Success Manager
United States or San Francisco or Austin or New York City
$120k-$153k/yr RemoteFull Time
Trunk Tools
Trunk Tools: AI-powered productivity platform for construction field operations.
3+ YOERequires 3–5 years in customer success, customer experience, or enterprise SaaS, including 3 years customer-facing; enterprise retention and expansion experience; CRM and SaaS metrics knowledge.
Salesforce, HubSpot, Planhat, Gainsight, SaaS, CRM, NRR, NPS, QBRs
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1w
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Customer Solutions Guide
Chicago or San Francisco or Los Angeles or New York City
$60k-$75k/yr RemoteFull Time
Scout Motors
Scout Motors: Designs and manufactures all-electric rugged SUVs and trucks.
3+ YOERequires 3+ years in customer support or experience, complex escalation expertise, strong communication and analytical skills, documentation ability, CRM and ticketing familiarity, and cross-functional collaboration experience.
Microsoft Products, CRM software
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1mo
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Customer Success Manager
North America or San Francisco or New York City or London
RemoteFull Time
Linear
Linear: Sue tracking and project management software for software teams.
5+ YOE5+ years in technical customer-facing roles, SaaS/startup experience, strong organization and communication skills, experience partnering with product/engineering, skilled at onboarding and driving product adoption.
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1w
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Customer Success Manager
Seattle or Los Angeles or San Francisco or United States
$85k-$115k/yr RemoteFull Time
Pearl Health
Pearl Health: Technology platform for primary care value-based care management.
4+ YOEBachelor's degree or equivalent experience, 4+ years in provider-facing customer success or enterprise relationship management, value-based care experience, executive presentations, relationship building, and issue resolution.
HubSpot
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1mo
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Customer Success Manager
Germany or New York City or San Francisco or Dallas
€65k-€80k/yr RemoteFull Time
Canary Technologies
Canary Technologies: Provides AI-powered guest management software for the hospitality industry.
3+ YOE3+ years customer success/account management in B2B SaaS; native-level German and English; experience with Gainsight, Salesforce, and Claude; strong data literacy and process engineering; hospitality experience desirable.
Gainsight, Salesforce, Claude
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2mo
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Customer Success Associate
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yr RemoteFull Time
Tendo
Tendo: Software connecting patients and clinicians for seamless healthcare experiences.
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Salesforce
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1mo
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Customer Ops Associate
San Francisco, California, United States
RemoteFull Time
Metaview
Metaview: Automates interview notes and hiring insights using artificial intelligence.
1+ YOE1–3 years in customer-facing technical support/solutions at a B2B software company; SQL and basic coding; experience with logs and troubleshooting; strong written/verbal communication; available to work PST hours.
SQL
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4d
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Customer Success Manager
San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yr RemoteFull Time
Invoca
Invoca: AI platform for conversation intelligence and revenue execution.
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI
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