18 remote help desk jobs at 17 companies in California
3mo
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Help Desk Specialist
Lodi, California, United States
OnsiteFull Time
2+ YOE2+ years help desk/IT support; strong MS 365 and Windows; remote support tools and ticketing
Microsoft 365, Windows, Remote support tools, Ticketing systems, AD management, MDM enrollment, LAN/WAN tools
1mo
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Tier 2 Help Desk Technician (Hybrid) - Fresno, CA
Fresno, California, United States
HybridFull Time
Experience in desktop support or Tier 2 help desk, strong Windows and networking knowledge, Office 365 and Active Directory experience, remote support and hardware troubleshooting, excellent communication and time management.
Windows, MacOS, Office 365, Microsoft Office Suite, Active Directory
1w
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IT Help Desk Coordinator
Sacramento, California, United States
$26-$28/hr RemoteFull Time
High school diploma or GED and prerequisite computer technology classes required. Provides technical support, access management, troubleshooting, documentation, and tier-two hardware and network assistance.
Win7, Win 10, IOS, Service Desk, WAN, LAN, WIFI, VMS Host System
1d
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Service Desk Administrator
Los Angeles, California, United States
$40-$45/hr HybridFull Time
4+ YOERequires 4+ years of end-user computer support, 2+ years of IT help desk and remote PC management, expert Windows/Mac and hardware knowledge, troubleshooting skills, and a high school diploma or GED.
Ghost, Macintosh, Microsoft Windows, iPad, Android, iPhone, Active Directory, Google Workspace, Microsoft Intune, PowerShell, Jira, Microsoft Office, Okta, OneLogin, Linux, HL7, FHIR, Natural Language Processing (NLP), Artificial Intelligence (AI), Mobile Device Management (MDM), GAM, PCI, FedRAMP, HIPAA
1w
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Unarmed Security Officer - Service Desk Operator (Guarding)
San Diego, California, United States
$24/hr OnsiteFull Time
1+ YOERequires 1–3 years of IT, help desk, or service desk experience; valid guard card; Windows and Microsoft 365 familiarity; networking knowledge; ticketing and remote support experience.
Windows, Microsoft 365, TCP/IP, VPN, Wi-Fi
2mo
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Service Desk Technician (Level I / Level II)
Victorville, California, United States
$50k-$61k/yr RemoteFull Time
2+ YOE2+ years help desk experience, Bachelor's in IT or equivalent, CompTIA A+ required. Must support desktops/laptops/10Zig clients, manage user accounts, troubleshoot hardware/software, use ServiceNow, and create knowledge-base documentation.
ServiceNow, Windows, 10Zig
9h
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Customer Service Support Assistant
Los Angeles, California, United States
RemotePart Time, Seasonal
Customer service, administrative support, or remote help-desk experience; excellent written and verbal communication; strong computer skills; remote independence; and accuracy with dates, payments, and account balances.
Playbook, CRM, Google Workspace
3w
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Member/Provider Call Center Lead - Greater Sacramento - Remote
West Sacramento, California, United States
$36k-$51k/yr OnsiteFull Time
2+ YOEHigh school diploma/GED, 2+ years customer service/telephone experience, experience with help desk software and telephone technology, team mentoring experience, strong communication and analytical skills.
4w
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Product Support Specialist I - Smart Maintenance
Santa Barbara, California, United States
$19-$21/hr RemoteFull Time
2+ YOE2 years customer service/help desk experience, 1 year remote call center experience, weekend/holiday availability, strong communication, quiet remote workspace, experience with maintenance/property management systems.
Slack, Google Workspace
3w
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IT Helpdesk Specialist
San Francisco, California, United States
$29-$32/hr OnsiteFull Time
Bilingual Korean and English helpdesk professional with experience troubleshooting hardware, software, and network issues; familiarity with help desk and remote desktop tools; relevant certifications preferred.
3w
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Director, IT
United States or California or Long Beach or Brazil or United Kingdom
$123k-$195k/yr RemoteFull Time
8+ YOE3+ Mgmt8+ years IT experience with 3–5 years formal leadership, experience supporting remote/cloud-first workforces, managing help desks and IT assets, and familiarity with ticketing, identity, inventory, MDM, EDR, Windows/Mac/Linux, networks, and PCI DSS.
Google Workspace, AWS, Windows, MacOS, Linux, Ticketing systems, Identity Providers, Inventory management systems, Mobile Device Management solutions, Endpoint Detection and Response solutions, Windows Domains, Patch Management
1mo
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Technical and Logistics Support Analyst - 6400945
Mountain View, California, United States
$22-$32/hr OnsiteFull Time
1+ YOEMinimum 1 year technical support experience with hardware, familiarity with help desk ticketing and remote support tools, high school diploma/GED, experience with AR/VR a plus.
2d
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End User Support Specialist II
Long Beach, California, United States
$31-$45/hr HybridFull Time
3+ YOERequires 3+ years of help desk or technical support experience, including escalated incidents, Windows, Microsoft 365, networking, Active Directory, remote support, ticketing, and hardware/software troubleshooting.
Microsoft 365, Windows, Microsoft Active Directory, Microsoft Endpoint Configuration Manager (SCCM), Microsoft 365 Fundamentals, Microsoft Endpoint Administrator, CompTIA A+, CompTIA Network+, CompTIA Security+
2mo
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Technical and Logistics Support Analyst - 6340652
Walnut Creek or Mountain View or San Jose or Cleveland or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$22-$32/hr OnsiteFull Time
1+ YOEMinimum 1 year technical support experience, familiarity with help desk ticketing and remote support tools, High School diploma/GED required; ability to handle shipments, asset tracking, and AR device support preferred.
1mo
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IT Field Support Technician
Walnut Creek, California, United States
$25-$28/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent, 1+ years help desk/technical support experience, proficiency with Windows/macOS, Microsoft 365, Active Directory, Exchange, VPNs, remote tools, ticketing systems; strong troubleshooting and communication skills.
Windows 10, Windows 11, macOS, Microsoft 365, Active Directory, Exchange, VPNs, TeamViewer, RDP, ServiceNow, Jira, Zendesk, ManageEngine, Zoom, Microsoft Teams, Google Meet, Intune, SCCM, JAMF
1w
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Desktop Support Technician
California, United States
$30-$35/hr RemoteFull Time
1+ YOERequires 1+ year of help desk or desktop support experience, Windows 11 and Microsoft 365 troubleshooting, ticketing systems, account administration, MFA support, communication, and a high school diploma.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, VPN, Microsoft Intune, Microsoft Exchange Online, Microsoft Entra ID, Microsoft Defender, Windows 11, FSA, HSA, ITSM, MFA
1w
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IT Support Specialist
Denver or Alberta or District of Columbia or South Carolina or North Carolina or West Virginia or New Hampshire or Massachusetts or South Dakota or Rhode Island or Pennsylvania or North Dakota or Mississippi or Connecticut or Washington or New Mexico or New Jersey or California or Wisconsin or Tennessee or Minnesota or Louisiana or Virginia or Oklahoma or New York or Nebraska or Missouri or Michigan or Maryland or Kentucky or Illinois or Delaware or Colorado or Arkansas or Wyoming or Vermont or Montana or Indiana or Georgia or Florida or Arizona or Alabama or Oregon or Nevada or Kansas or Hawaii or Alaska or Texas or Maine or Idaho or Utah or Ohio or Iowa
$60k-$65k/yr RemoteFull Time
1+ YOERequires 1–3 years in IT help desk or desktop support, troubleshooting Microsoft platforms, networking, VPNs, peripherals, and basic technical issues; strong customer service and problem-solving skills.
Microsoft 365, Microsoft Active Directory, Windows, TCP/IP, DNS, DHCP, LAN/WAN, VPN, Apple, Mac OS, iOS
2d
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Systems Specialist
Los Angeles, California, United States
$75k-$85k/yr RemoteFull Time
3+ YOERequires 3+ years in technical support, help desk, systems administration, or application support; troubleshooting, ticket management, account administration, networking, documentation, and communication skills. CrunchTime and Freshservice experience preferred.
CrunchTime, Teamworx, Freshservice, Freshworks, Google, Microsoft
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