2 remote help desk jobs at 2 companies in Los Angeles, CA
3w
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3w
Director, IT
United States or California or Long Beach or Brazil or United Kingdom
$123k-$195k/yrRemoteFull Time
Zwift: Provides a virtual platform for indoor cycling and running.
8+ YOE3+ Mgmt8+ years IT experience with 3–5 years formal leadership, experience supporting remote/cloud-first workforces, managing help desks and IT assets, and familiarity with ticketing, identity, inventory, MDM, EDR, Windows/Mac/Linux, networks, and PCI DSS.
Google Workspace, AWS, Windows, MacOS, Linux, Ticketing systems, Identity Providers, Inventory management systems, Mobile Device Management solutions, Endpoint Detection and Response solutions, Windows Domains, Patch Management
Philz Coffee: Operates a chain of handcrafted pour-over coffee shops.
3+ YOERequires 3+ years in technical support, help desk, systems administration, or application support; troubleshooting, ticket management, account administration, networking, documentation, and communication skills. CrunchTime and Freshservice experience preferred.
CrunchTime, Teamworx, Freshservice, Freshworks, Google, Microsoft