673 remote support jobs at 368 companies in Alexandria, VA

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Remote Support Technician (2026-0171)
Tysons, Virginia, United States
RemoteFull Time
Acclaim Technical Services
Acclaim Technical Services: Provides language and intelligence services to U.S. federal agencies.
Provide remote IT support using ITIL processes, troubleshoot hardware/software/network issues, manage user accounts/access, and document work; requires active TS/SCI with polygraph and strong communication skills.
ITIL, Windows Active Directory, Windows 10, Microsoft Office 2016, ServiceNow ITSM, ServiceNow ITBM, TCP/IP
1w
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
Neumo
Neumo: Provides integrated software and payment solutions for government agencies.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Microsoft Office Suite, Salesforce, Zendesk, Jira
2w
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Senior Maximo Support Specialist- Remote
Reston or United States
$119k-$203k/yr RemotePart Time
ICF
ICFNASDAQ: ICFI: Provides strategic consulting and technology services to global organizations.
2+ YOE2+ years Maximo Level 1 support experience, familiarity with Maximo applications, strong customer service, troubleshooting, ticketing and escalation skills; Python/JavaScript familiarity and Maximo integration experience preferred.
Maximo, IBM Maximo, SAP, Peoplesoft, Python, JavaScript, Teams
2w
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Remote Support Technician
McLean, Virginia, United States
$76k-$126k/yr OnsiteFull Time
ManTech
ManTech: Provides technology solutions for defense and intelligence agencies.
2+ YOEActive TS/SCI with Polygraph required; 2+ years experience (with Bachelor's) or equivalent; experience troubleshooting hardware, software, networks; knowledge of Windows Active Directory, Windows 10, Microsoft Office; ServiceNow experience preferred.
Windows Active Directory, Windows 10, Microsoft Office 2016, ServiceNow ITSM, ServiceNow ITBM, TCP/IP
2w
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Secure Remote Access Engineer
McLean, Virginia, United States
$78k-$176k/yr OnsiteFull Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Provides technology and management consulting services to diverse organizations.
2+ YOE2+ years supporting enterprise remote access, VPN, or Zero Trust; knowledge of ZTNA/SASE, networking fundamentals, monitoring/logging tools, and ability to follow security procedures.
Zero Trust Network Access (ZTNA), SASE, Zscaler, Palo Alto Prisma Access, Versa SASE, Netskope, Cato Networks, AWS, Azure, Google Cloud, Azure AD, Entra ID, Ping, MFA, SAML
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Production Support Specialist - Tier 1 (Remote)
Columbia, Maryland, United States
$18-$21/hr RemoteFull Time
FEI Systems
FEI Systems: Provides health information technology solutions for government agencies.
Provide first-line customer and technical support for LTSS Maryland customers, document and manage incidents, escalate defects, create customer documentation; strong communication and analytical skills required.
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
Cellebrite
CellebriteNASDAQ: CLBT: Provider of digital forensic and investigative intelligence software solutions.
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
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Administrative Support Analyst (Remote)
Woodbridge, Virginia, United States
$37k-$46k/yr OnsiteFull Time
Zeiders Enterprises
Zeiders Enterprises: Provides behavioral health and human services for military communities.
2+ YOEAssociate's degree or HS/GED+2 years experience, 2 years adult education/employee assistance experience, Microsoft Office proficiency, strong organizational and communication skills.
Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Visio
3w
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Client Support Specialist - Greater Baltimore, MD Area (REMOTE)
Maryland or Columbia or Annapolis or Towson or Bethesda or Baltimore
$44k-$80k/yr RemoteFull Time
Fidelity Investments
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
2+ YOESeries 7 required; Series 63 required or obtainable within 90 days; 2–3 years of financial services experience, customer support, problem resolution, financial planning knowledge, and strong communication skills.
FINRA
2mo
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User Support Program Manager
Washington, District of Columbia, United States
RemoteFull Time
ITC Federal
ITC Federal: Provides IT and mission support services to federal government agencies.
7+ YOE3+ MgmtAbility to obtain Public Trust, US work authorization, remote-capable; 7+ years end-user support experience, 3+ years supervising, experience establishing support programs, expert with applications/networks/OS, ALS experience preferred.
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Insurance Customer Support Associate - Remote - New Mexico
New Mexico or Alaska or California or Hawaii or United States or Colorado or Florida or Illinois or Massachusetts or New Jersey or New York or Washington or Washington or Austin
$14-$17/hr RemoteFull Time
Percepta
Percepta: Provides customer experience and business services for automotive brands.
0.5+ YOE6+ months customer service experience, high school diploma or equivalent, HIPAA integrity, computer experience, high-speed internet (>15 Mbps), wired USB headset recommended, iOS/Android device for daily login.
iOS, Android, USB wired headset, webcam
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Insurance Customer Support Associate - Remote - El Paso
El Paso or Austin or Washington or Alaska or California or Hawaii or Colorado or Florida or Illinois or Massachusetts or New Jersey or New York or Washington or United States
$14-$17/hr RemoteFull Time
TTEC
TTECNASDAQ: TTEC: Provides global customer experience technology and business process outsourcing
0.5+ YOE6+ months customer service experience, high school diploma or equivalent, HIPAA integrity, computer experience, high-speed internet (>15 Mbps), USB wired headset recommended, and a smartphone or iOS/Android device for daily log-in.
iOS, Android, USB wired headset, webcam
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Senior Manager, Premium Support Engineer (Databolt) - Capital One Software (Remote)
Richmond or San Francisco or McLean or New York City
$209k-$286k/yr RemoteFull Time
Capital One
Capital OneNYSE: COF: A diversified financial services providing banking and credit products.
7+ YOEBachelor's degree, 7+ years in technical account management, enterprise support, or customer-facing engineering; AWS, security, networking, IaC, programming, and enterprise data platform experience required.
Prometheus, Kubernetes, EKS, Docker, Terraform, AWS CloudFormation, Java, Python, Go, PySpark, Snowflake, Databricks, Helm, CI/CD, AWS, KMS, Secrets Manager, mTLS, JWT, OAuth, Data Loss Prevention (DLP), SPCS, Native Apps, Unity Catalog, AES-256, FPE, RBAC
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Senior Manager, Premium Support Engineer (Databolt) - Capital One Software (Remote)
Richmond or San Francisco or McLean or New York City
$209k-$286k/yr RemoteFull Time
Capital One
Capital OneNYSE: COF: Provides credit card, banking, and auto loan services.
7+ YOEBachelor's degree; 7+ years in technical account management, enterprise support, or customer-facing engineering; 5+ years AWS and security/networking; 3+ years IaC, programming, and enterprise data platforms.
Prometheus, Kubernetes, EKS, Terraform, AWS CloudFormation, Java, Python, Go, PySpark, Snowflake, Databricks, Helm, Docker, CI/CD, AWS, KMS, Secrets Manager, mTLS, JWT, OAuth, AES-256, FPE, SPCS, Native Apps, Unity Catalog, RBAC
2w
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Remote Administrative Assistant
Frederick, Maryland, United States
RemoteFull Time
Qureos
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Proven administrative experience, strong organizational and communication skills, proficiency with Microsoft Word/Excel/PowerPoint/Outlook, ability to work independently in a remote environment and manage calendars, travel, and correspondence.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1w
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Desktop Support Technician, Senior
Rockville, Maryland, United States
$58k-$66k/yr OnsiteFull Time
LCG
LCG: Technology consulting and IT services for federal government agencies.
5+ YOEFive years of end-user IT support experience with Windows, macOS, hardware, VPN, endpoint management, Active Directory, security compliance, vulnerability remediation, documentation, and remote support.
Microsoft Windows, Apple macOS, Apple iOS, VPN, ServiceNow, Remedy, Cherwell, Active Directory, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, NIH Box, Cisco WebEx, Microsoft Office 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OneNote, Skype, Zoom, Bomgar, Microsoft Remote Desktop Services, Jamf Pro
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Underwriting Support Supervisor- Medical Technology (Hybrid or Remote)
Anaheim or United States or San Francisco or Washington or Massachusetts or New York City or Canada or United Kingdom or Europe
$71k-$100k/yr HybridFull Time
Intact Insurance Specialty Solutions
Intact Insurance Specialty SolutionsToronto Stock Exchange: IFC: Provides specialized property and casualty insurance and risk services.
2+ YOEBachelor's degree or equivalent; 2+ years underwriting support experience; 1-2 years supervisory experience preferred; experience with underwriting processes, quality control, training and workflow improvement.
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Support Planner
Baltimore, Maryland, United States
$55k-$60k/yr HybridFull Time
Fresh Start Therapeutic Services
Fresh Start Therapeutic Services: Provides outpatient mental health counseling and community psychiatric rehabilitation.
Assess needs, develop and monitor individualized Plans of Service, coordinate community-based services, maintain documentation and compliance, and communicate with participants and providers; hybrid role with in-person visits and remote documentation.
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Helpdesk Support Specialist
Washington, District of Columbia, United States
$50k-$70k/yr OnsiteFull Time
Tripoint Solutions
Tripoint Solutions: Providing technology modernization and data services to federal agencies.
1+ YOERequires 1–3 years of helpdesk experience, CompTIA or equivalent certification, ticketing and remote support experience, Active Directory, LAN/WAN troubleshooting, customer service skills, U.S. citizenship, and background screening eligibility.
AWS, ServiceNow, UiPath, Agile, ticketing systems, remote support tools, VTC, VOIP, Active Directory, LAN/WAN
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Desktop Support Technician I
Washington, District of Columbia, United States
OnsiteFull Time
Empower AI
Empower AI: Provides AI-enabled IT solutions for federal government agencies.
0+ YOEPublic Trust clearance required; ITILv4 Foundation certification; 0-5 years IT support experience; Windows/Mac and smartphone support; strong oral/written communication; able to work onsite and remotely; high school diploma.
Windows, Mac, Gmail, Google Calendar, Google Chat, Google Meet, Google Docs, Google Slides, Google Sheets, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Slack, ServiceNow