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506 remote support jobs at 301 companies in Brooklyn, NY

1w
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Support Engineer (Remote)
New York City, New York, United States
RemoteFull Time
Unframe
Unframe: Provides a platform for deploying custom enterprise AI solutions.
4+ YOE4+ years in technical support or similar; strong troubleshooting for web apps, APIs and logs; hands-on with AI tools; excellent written and spoken English.
ChatGPT, Claude, Copilot
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2w
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Remote Help Desk Support Specialist
New York City, New York, United States
$32-$35/hr RemoteFull Time
Qureos
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Proven technical support or help desk experience, strong communication and problem-solving skills, ability to work independently in a remote environment, and experience with hardware support.
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2w
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Wholesale Support Administrator - Remote
Paramus, New Jersey, United States
$57k-$60k/yr RemoteFull Time
Longbridge Financial
Longbridge FinancialNYSE: EFC: Provides reverse mortgage loans and home equity solutions for seniors.
1–2 years sales or mortgage experience preferred; strong organization, communication, attention to detail; proficiency with Microsoft Office, CRM, LOS, and Comergence; ability to manage multiple tasks and maintain data accuracy.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Comergence, CRM, LOS
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4d
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IT Support Engineer (Remote) - Mexico
Mexico City or New York City
$10-$12/hr RemoteFull Time
My IT Crew
My IT Crew: Managed IT services and strategic technology for small businesses.
Hands-on experience with Windows Server, Active Directory, Group Policy, Microsoft 365, Hyper-V, DNS/DHCP, networking and remote access; strong customer service and documentation skills.
Windows Server, Active Directory, Group Policies, Microsoft 365, Hyper-V, DNS, DHCP, Remote Desktop, RemoteApps
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3d
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Product Support Manager (Remote)
Princeton, New Jersey, United States
$64k-$73k/yr RemoteFull Time
Lingraphica
Lingraphica: Provides communication devices and therapy software for speech impairments.
5+ YOEBachelor's degree or equivalent,5+ years in technical support with end users,previous management/supervisory experience,proficiency with TeamViewer,HubSpot CRM,Slack,and Microsoft suite;U.S. travel up to twice yearly.
TeamViewer, HubSpot CRM, Slack, Microsoft suite, Android, iOS, Mac, Windows, Amazon Alexa, Google suite
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3d
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Remote Customer Support Agent (P&C)
Augusta or Gilbert or Dallas or Sandy or Buffalo or Tampa or Memphis or Palo Alto or New York City or Chicago or Toronto or Colorado or Massachusetts or North Carolina or New Jersey or Nevada or Oregon or Virginia
$19-$21/hr RemoteFull Time
Jerry
Jerry: Mobile app for car insurance comparison and vehicle management.
2+ YOE2+ years call center experience, strong multitasking and communication skills, ability to retain customers, P&C license obtainable within 60 days, remote work capability.
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2w
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Caregiver Support Specialist (Remote)
New York City, New York, United States
$20-$23/hr RemoteFull Time
FreedomCare
FreedomCare: Home care through consumer-directed personal assistance programs.
1+ YOE1+ years customer service or similar experience; experience with high-volume calls, benefits orientations, employment verifications, and strong written/verbal communication; proficiency with multiple platforms and Microsoft Excel.
Salesforce, Empeon, Medflyt, FlexFacts, Talk Desk, Microsoft Excel
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1mo
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
Cellebrite
CellebriteNASDAQ: CLBT: Provider of digital forensic and investigative intelligence software solutions.
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
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1mo
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Bi-lingual (English/Spanish) Support Specialist (US-Remote)
Utah or Georgia or Louisiana or Texas or New York City or Wyoming or Iowa or United States
$16-$18/hr RemoteContract
Odyssey
Odyssey: Platform for managing state education savings and grant programs
3+ YOEFull professional fluency in English and Spanish, 3+ years customer support experience, Zendesk proficiency, high school diploma or equivalent, U.S. work authorization required; preference for residents of listed states.
Zendesk
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1mo
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Digital Tech Lead - Production Support - Remote
Parsippany or United States
$106k-$196k/yr RemoteFull Time
NTT DATA
NTT DATA: Global provider of IT and business consulting services.
8+ YOE8+ Mgmt8+ years leading application support with expertise in incident/change/problem management, serverless/Node.js, AWS, observability, databases, and cloud security; bachelor’s or equivalent experience.
Node.js, API Gateway, SNS, SQS, EC2, EKS, S3, IAM, VPC, Lambda, CloudWatch, CloudFormation, Akamai CDN, MySQL, PostgreSQL, Oracle, SQL Server, MongoDB, DynamoDB, Vault, Datadog, Quantum Metrics, ITSM tools, AEM, Generative AI, MCP, Claude, OpenAI, Copilot
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1mo
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Virtual Apron Support Specialist Millwork - Remote
Georgia or California or Colorado or Connecticut or Rhode Island or Nevada or New York City or Ithaca or Westchester County or Washington
$18/hr RemoteFull Time
The Home Depot
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
3+ YOEMinimum 3 years retail/design/sales experience, high school diploma/GED, must be 18 and legally authorized to work in the U.S.; preferred: Microsoft Office, millwork product/sales, consultative selling and strong communication.
Microsoft Office Suite, Online Configurator Tool
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1mo
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QA & Technical Support Analyst (QA & Product Support) (Remote)
New York, New York, United States
RemoteFull Time
Esprow
Esprow: Automated testing and compliance platform for global financial markets.
3+ YOE3+ years QA testing experience, customer support experience, strong written/verbal English, test plan creation, SDLC and QA methodology knowledge, ability to explain technical procedures, and familiarity with AI productivity tools.
Java VM, XML, TCP, Windows, Git, Codex, ChatGPT, FIX protocol
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3d
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Administrative Support Specialist
Secaucus, New Jersey, United States
$62k-$72k/yr RemoteFull Time
Mountain Projects
Mountain Projects: Community organization providing social services and advocacy programs.
1+ YOEHigh school diploma (associate preferred), 1+ years administrative experience preferred, proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint), strong communication and organizational skills.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
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4w
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Client Support Specialist
Brooklyn, New York, United States
$18-$20/hr HybridFull Time, Full Time
Rhythm Management Group
Rhythm Management Group: Provides remote cardiac monitoring services and technology for clinics.
High school diploma or equivalent; experience in healthcare support or remote patient monitoring preferred; strong communication, organizational skills, and EHR proficiency.
EHR
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14h
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Soho Support Supervisor - Membership (Remote/ New York Based)
New York City, New York, United States
$26/hr RemoteFull Time
Soho House & Co
Soho House & Co: Operates global private members' clubs and boutique hospitality venues.
3+ YOE3+ MgmtRequires 3+ years leading teams in customer service, strong leadership, team motivation, stress reduction, complaint management, and ability to stand 8 hours and lift 40 pounds.
Salesforce, Akixi, OpenTable
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1d
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Technology Support Lead
Jersey City, New Jersey, United States
$143k-$190k/yr OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
5+ YOE5+ years supporting Cisco network security and remote-access platforms, incident/change management, scripting/automation, ThousandEyes and monitoring experience; ability to work onsite five days/week and participate in on-call rotation.
Cisco ASA, Firepower Threat Defense, Identity Services Engine, Cisco Security Manager, Cisco Defense Orchestrator, FMC, FCM, ThousandEyes, Git, Ansible, Python, Wireshark, Splunk, ELK, Grafana, SOAR
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1d
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Support Engineer
New York City, New York, United States
RemoteFull Time
Lithic
Lithic: API platform for card issuing and payment processing.
3+ YOE3+ years in technical support, solutions, implementation, TAM, or similar roles; debugging, REST APIs, webhooks, OpenAPI, JSON, SQL, Snowflake, customer communication, and ticketing system experience required.
Snowflake, Grafana, Loki, Claude Code, Metabase, Retool, The Vault, Notion, dbt, OpenAPI, JSON, Zendesk, Jira, Cursor, SQL, REST API
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1d
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Support Engineer
New York City or Seattle or Singapore or Australia
RemoteFull Time
Allium
Allium: Provides enterprise-grade standardized data infrastructure for blockchain networks.
Experienced technical support for a data/SaaS product: strong SQL, debugging, Linux, Python/Bash scripting, API and ETL familiarity, blockchain data knowledge, customer-facing incident management and documentation skills.
Snowflake, BigQuery, Databricks, SQL, Kafka, Postgres, Python, Bash, Redshift, Terraform, Ansible, dbt, Airbyte, Google Pubsub
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1mo
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Underwriting Support Supervisor- Medical Technology (Hybrid or Remote)
Anaheim or United States or San Francisco or Washington or Massachusetts or New York City or Canada or United Kingdom or Europe
$71k-$100k/yr HybridFull Time
Intact Insurance Specialty Solutions
Intact Insurance Specialty SolutionsToronto Stock Exchange: IFC: Provides specialized property and casualty insurance and risk services.
2+ YOEBachelor's degree or equivalent; 2+ years underwriting support experience; 1-2 years supervisory experience preferred; experience with underwriting processes, quality control, training and workflow improvement.
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2w
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Fleet Support Specialist
Brooklyn, New York, United States
$70k-$120k/yr HybridFull Time
Ultra
Ultra: Builds AI robots for automated warehouse order packaging and fulfillment.
Technical troubleshooting and remote customer support for production robots; strong communication over Slack/text/phone; ability to read logs and dashboards; track recurring issues and collaborate with engineering.
Slack, VR headsets
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