2mo
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Entry-Level Remote Support Associate
Arvada, Colorado, United States
RemoteFull Time
0+ YOEEntry-level role; remote work; US residents only; full-time; strong communication and drive required.
1mo
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Support Technician - Remote
United States or California or Washington or Oregon or Colorado or Florida or New York
$18-$20/hr RemoteContract, Full Time
1+ YOEMinimum 1 year MSP and 1 year technical support experience. Must support Microsoft 365, Microsoft Windows, Microsoft Active Directory, networking; reliable internet and dedicated remote workspace required.
Microsoft 365, Microsoft Windows, Microsoft Active Directory, ConnectWise, ConnectWise Manage, ConnectWise Automate, LabTech, PSA, RMM, iLO, DRAC, RAID, SSL, Server hardware
4d
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Remote Controls Support Specialist
Davidson or Seattle or Tempe or Denver
$18-$44/hr RemoteFull Time
Experience with Trane HVAC and BAS controls, remote BAS diagnostics/programming, knowledge of TGE/TGP/TGP2, networking, Ensemble, and SQL; strong communication and documentation skills.
TGE, TGP, TGP2, Ensemble, SQL Database
1w
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Remote Hands Engineer
Colorado, United States
OnsiteFull Time
Provide remote data-center field support: diagnose and resolve incidents, maintain configuration items, monitor SLAs, coordinate repairs, and communicate with clients and vendors.
Cisco, EMC, Dell, Avaya
15h
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Remote Customer Support Agent (P&C)
Augusta or Gilbert or Dallas or Sandy or Buffalo or Tampa or Memphis or Palo Alto or New York City or Chicago or Toronto or Colorado or Massachusetts or North Carolina or New Jersey or Nevada or Oregon or Virginia
$19-$21/hr RemoteFull Time
2+ YOE2+ years call center experience, strong multitasking and communication skills, ability to retain customers, P&C license obtainable within 60 days, remote work capability.
4w
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Assistant Customer Support Manager - Remote
California or Colorado or Florida or Missouri or Nevada or Oregon or Indiana or Illinois or United States
$26-$30/hr RemoteFull Time
3+ YOEEligibility to work in the US, high school diploma or GED required, 3+ years customer support experience (telecommunications preferred), supervisory experience preferred, CRM and MS Office proficiency, ability to work nights/weekends/holidays.
CRM, MS Office, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3d
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Application Support Technician
Westminster, Colorado, United States
$63k-$79k/yr OnsiteFull Time
Provide first-line application support, ticket triage, remote troubleshooting, user provisioning, and basic-to-intermediate SQL troubleshooting; bachelor\u0002s degree and hands-on experience with ticketing and remote support tools required.
Vista, B2W, Salesforce, Freshservice, Zendesk, ServiceNow, Jira Service Management, RDP, TeamViewer, SQL, Unanet, Viewpoint, Crystal Reports, SSRS, Power BI
1w
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Castle Support Specialist, Bilingual
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
2+ YOEMaster's degree in a behavioral health field, active clinical license, 2+ years behavioral health or solution-focused support experience, motivational interviewing and care coordination skills, bilingual English/Spanish, ability to meet performance metrics and work remote schedule.
3w
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PACS Technical Support Management Manager - Full Time - Remote
Georgia or Idaho or Wyoming or West Virginia or Wisconsin or Washington or Virginia or Utah or Texas or Tennessee or South Dakota or South Carolina or Pennsylvania or Oregon or Oklahoma or Ohio or New York or Nevada or New Mexico or New Jersey or New Hampshire or Nebraska or North Carolina or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kentucky or Kansas or Indiana or Illinois or Iowa or Florida or Delaware or District of Columbia or Colorado or California or Arizona or Arkansas or Alabama
$91k-$110k/yr RemoteFull Time
5+ YOE5+ MgmtBachelor's or equivalent; 5+ years leadership in technical/customer support, 5+ years TAM or PACS experience, DICOM and PostgreSQL experience, healthcare IT background, critical thinking, travel ability.
OnePACS, Digital Imaging and Communications in Medicine (DICOM), PostgreSQL, Mirth, HL7, Confluence, JIRA, Salesforce
1mo
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Technical Support Specialist
Golden, Colorado, United States
$80k/yr RemoteFull Time
Provide remote technical support and troubleshooting for automated hygiene and chemical dispensing equipment; strong communication, problem-solving, CRM and Microsoft Office (Outlook, Excel, Word) proficiency; able to lift up to 50 lbs and perform hands-on equipment work.
CRM, Microsoft Outlook, Microsoft Excel, Microsoft Word
2mo
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Support Specialist
California or Oregon or Washington or Ohio or Virginia or Texas or Maryland or Massachusetts or North Carolina or Tennessee or Colorado or Utah or Georgia or Florida
RemoteFull Time
2+ YOEProactive, detail-oriented support specialist with ~2+ years software support or customer service experience; strong technical aptitude, precision, documentation skills, and experience with helpdesk/project tools.
Notion, Zendesk
2mo
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Support - Product Support Specialist
Texas or Colorado or Arizona or Kentucky or Missouri or Alabama or Indiana or Florida or Georgia
$50k/yr RemoteFull Time
1+ YOEAssociates or bachelor’s degree or proven experience in customer support/service or technical support/software analysis; 1-2 years; troubleshooting software; SQL basics; strong time management; problem solving; adaptability; MS Office proficiency; empathy; conflict resolution.
SQL, MS Office, Outlook, PowerPoint, Word, Excel
1mo
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Insurance Customer Support Associate - Remote - El Paso
El Paso or Austin or Washington or Alaska or California or Hawaii or Colorado or Florida or Illinois or Massachusetts or New Jersey or New York or Washington or United States
$14-$17/hr RemoteFull Time
0.5+ YOE6+ months customer service experience, high school diploma or equivalent, HIPAA integrity, computer experience, high-speed internet (>15 Mbps), USB wired headset recommended, and a smartphone or iOS/Android device for daily log-in.
iOS, Android, USB wired headset, webcam
1mo
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Insurance Customer Support Associate - Remote - El Paso
El Paso or Austin or Alaska or California or Hawaii or Colorado or Florida or Illinois or Massachusetts or New Jersey or New York or Washington or District of Columbia or United States
$14-$17/hr RemoteFull Time
0.5+ YOE6+ months customer service experience, high school diploma or equivalent, HIPAA integrity, computer experience, high-speed internet (>15 Mbps), headset and smartphone/iOS or Android device for daily login.
1mo
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Team Lead, Support
Arkansas or Arizona or Colorado or Florida or Georgia or Idaho or Indiana or Illinois or Iowa or Kansas or Massachusetts or Maryland or Minnesota or Missouri or Montana or North Carolina or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia
$55k-$65k/yr RemoteFull Time
Several years in customer support with lead/coach experience, strong written communication, escalation handling, analytics comfort, familiarity with HubSpot and Google Workspace, ability to coach and run reporting, and U.S. work eligibility.
HubSpot, Slack, Gmail, Google Calendar, Google Docs, Google Forms, Google Sheets
1mo
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Support Analyst
Downers Grove or Chicago or Springfield or Phoenix or Lansing or Grand Rapids or Milwaukee or Denver or United States
$70k-$100k/yr RemoteFull Time
Experience supporting multiple security technologies, troubleshooting and ticket management, strong written/verbal communication, CJIS-compliant background, legal US work authorization required.
Cisco Security Products, CSE, Umbrella, Secure Network Analytics, DUO, Cylance, CrowdStrike, Defender, SentinelOne, Tenable IO, Tenable SC, Tenable Lumin, Horizon 3 Node Zero, Proofpoint, Mimecast, Cisco Secure Email, Darktrace, VMware, Hyper-V, Linux, DNS, Microsoft SC-500
2w
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RTS Sr Technical Support Specialist.
Stafford Springs or Connecticut or Arvada or Amherst or Allen or Ashburn or Anderson
$50-$74/hr RemoteFull Time
5+ YOEAssociate degree or 5+ years technical experience with electron microscopy; strong multidisciplinary troubleshooting, project leadership, training, documentation, remote support, and customer relationship skills; valid passport and willingness to travel 25–50%.
1mo
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Lead, Community Support
California or Colorado or Connecticut or Georgia or Illinois or Massachusetts or Maryland or North Carolina or New Jersey or New York or Oregon or South Carolina or Virginia or Vermont or Washington or United Kingdom
$117k/yr RemoteFull Time
8+ YOE8+ years in community/customer support, track record leading cross-functional projects, expert with support tooling (Intercom/Fin/Zendesk), strong analytical and communication skills, vendor management experience.
Intercom, Fin, Zendesk
2mo
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Clinical Quality Support Specialist
Alaska or Arkansas or Arizona or Colorado or Florida or Hawaii or Iowa or Idaho or Illinois or Kansas or Louisiana or Maryland or Minnesota or Missouri or Montana or Nebraska or Nevada or New Mexico or North Carolina or North Dakota or Oklahoma or Oregon or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or District of Columbia or Washington or Wisconsin or Wyoming or Phoenix
$42k-$45k/yr RemoteFull Time
3+ YOEHigh school/GED and 3+ years administrative experience in medical office, health insurance, or managed care. Proficient with Microsoft Excel, Word, Outlook; able to work in multiple software programs. US citizenship and favorably adjudicated DOD background investigation required.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft OneNote, Microsoft PowerPoint, TriWest Intranet, Internet
1mo
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Application Support Engineer
United States or Arizona or California or Colorado or Delaware or Florida or Georgia or Illinois or Indiana or Massachusetts or Maryland or Minnesota or North Carolina or New Jersey or New York or Pennsylvania or Tennessee or Texas or Utah or Virginia
RemoteContract
3+ YOE3+ years application support experience, bachelor\u0002s in CS/MIS required, hands-on with AWS, SQL, Java/Tomcat/JBoss or .Net, ServiceNow/Remedy, Splunk, ITIL processes, rotating on-call 24x7 support.
AWS, ServiceNow, Remedy, Java, Tomcat, JBoss, .Net, SQL, Splunk, JIRA, Confluence, ITIL
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