1w
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Product Support Supervisor (Remote)
Austin, Texas, United States
$60k-$130k/yr RemoteFull Time
3+ YOEBachelor's-level technical background, 3+ years relevant IT/support experience, call center and troubleshooting expertise, experience leading and coaching teams, knowledge of networking, Windows Server, Active Directory, and ticketing systems.
HPSM, SCCM, Microsoft Office, Citrix, Active Directory, Windows Server
2mo
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Technical Support Representative I (Remote), 12-Week Temp
Carlsbad or Phoenix or Austin or Jefferson City or Tallahassee
$19-$21/hr RemoteFull Time
1+ YOE1+ year customer service; remote tech support experience preferred; strong troubleshooting; multitasking; flexible schedule.
D365, AX, Customer support software, Browser and OS basic tools
1mo
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Technical Support Representative I (Remote)
Carlsbad or Phoenix or Austin or Jefferson City or Tallahassee
$19-$21/hr RemoteFull Time
1+ YOEMinimum 1 year customer service experience; strong troubleshooting, multitasking, and computer skills; ability to work flexible schedule including evenings, weekends, and holidays; private workspace with wired internet.
D365, AX
1w
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Desktop Support Technician
Austin, Texas, United States
OnsiteFull Time
Provide on-site and remote desktop and telephone support, install/configure hardware and mobile devices, troubleshoot and document issues, and travel to regional offices as needed.
1mo
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Insurance Customer Support Associate - Remote - New Mexico
New Mexico or Alaska or California or Hawaii or United States or Colorado or Florida or Illinois or Massachusetts or New Jersey or New York or Washington or Washington or Austin
$14-$17/hr RemoteFull Time
0.5+ YOE6+ months customer service experience, high school diploma or equivalent, HIPAA integrity, computer experience, high-speed internet (>15 Mbps), wired USB headset recommended, iOS/Android device for daily login.
iOS, Android, USB wired headset, webcam
1mo
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Insurance Customer Support Associate - Remote - El Paso
El Paso or Austin or Washington or Alaska or California or Hawaii or Colorado or Florida or Illinois or Massachusetts or New Jersey or New York or Washington or United States
$14-$17/hr RemoteFull Time
0.5+ YOE6+ months customer service experience, high school diploma or equivalent, HIPAA integrity, computer experience, high-speed internet (>15 Mbps), USB wired headset recommended, and a smartphone or iOS/Android device for daily log-in.
iOS, Android, USB wired headset, webcam
3mo
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Technical Support Engineer - Etch AMNA
Home / Mobile or Home / Mobile or Bay Area or Home / Mobile or Home / Mobile or Home / Mobile
$96k-$132k/yr HybridFull Time
4+ YOEProvide remote and on-site technical support for complex equipment issues; troubleshoot etch tech; collaborate with field service; travel up to 50%.
Microsoft Office, SAP, VSPI, ARK
1w
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Technical Support Representative
Round Rock, Texas, United States
$18-$25/hr OnsiteFull Time
Provide tier 1/2 technical support, troubleshoot connectivity/installation/equipment issues, remotely configure devices, document interactions, use G-Suite and desktops, strong typing/communication; HS diploma required; help desk/HVAC/Electrical experience preferred.
G-Suite, remote desktops
1mo
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Technical Support Engineer
Europe or United States or Tel Aviv or Amsterdam or New York City or Austin
$100k-$150k/yr RemoteFull Time
2+ YOE2+ years technical B2B support, troubleshooting across APIs/web/cloud, experience with Python, LLM toolchains (LangChain, LlamaIndex), vector DBs, n8n, RAG and prompt engineering, clear written communication, flexibility for off-hours support.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, LLM toolchains
3w
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Professional, Product Support
Atlanta or Austin or El Paso or Houston or Knoxville or Memphis or Nashville or Oklahoma City
$55k-$70k/yr RemoteFull Time
Experience in lease abstraction or lease administration, strong attention to detail, excellent communication, ability to manage priorities and stakeholder expectations, comfort with AI-supported workflows.
LeasingOS
5d
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Technical Support Analyst
Austin or United States
$60k-$77k/yr RemoteFull Time
3+ YOE3–4 years software support experience with Microsoft systems, strong customer service, case documentation, problem-solving, and communication skills; ability to learn Corptax products.
Corptax, Windows Server, IIS, SQL Server, SharePoint, Ansible, PowerAutomate, SailPoint, Elastic, SSCM, Microsoft Intune, API
1w
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Support Escalations Manager
Austin or United States
RemoteFull Time
7+ YOE2+ Mgmt7+ years in client support/incident management/risk operations with 2+ years people leadership; regulated-industry experience; strong communication, analytics, and risk & controls knowledge.
Zendesk, HubSpot, Salesforce, ServiceNow, Jira, Google Workspace, Microsoft Office
1mo
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Product Support Engineer 4
Austin, Texas, United States
HybridFull Time
3+ YOEPhD+3yrs or MS/Eng+6yrs or BS+8yrs; diagnose, troubleshoot, repair and debug electro-mechanical and software systems; read schematics; perform root-cause analysis; provide remote and on-site escalation support; mentor field engineers; travel internationally.
Control Works, Tool Platform SW Package, IOC, SIOC, EIOC
6d
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Customer Support Representative
Austin or Denver
RemoteFull Time
1+ YOEFluent English, high school diploma/GED, 1+ year contact center or 2+ years customer support experience, technical troubleshooting, strong communication, multitasking, and ability to meet KPIs.
Procore
2w
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Customer Support Representative
Austin or Toronto or Alabama or California or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Michigan or Missouri or North Carolina or Ohio or Oregon or Rhode Island or Tennessee or Texas or Virginia
RemoteFull Time
Clear, friendly communication; experience in customer/technical/billing support preferred; strong multitasking and prioritization; tech-savvy and quick to learn tools; availability M–F 9:30am–6:00pm CDT.
Intercom, Dialpad, HubSpot, Notion, Stripe, QBO, Slack
1w
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Technical Support Specialist
Austin or United States
$85k/yr RemoteFull Time
3+ YOE3+ years technical software support experience, troubleshooting SaaS, APIs, cloud services and logs; proficient with AI-assisted tools, SQL and PowerShell; strong communication and root-cause analysis; bachelor\u0002s degree preferred.
Azure, Azure Monitor, Application Insights, Log Analytics, Postman, Jira Service Management, Microsoft 365, Microsoft Graph API, SQL, PowerShell, JSON, XML, API
5d
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Support Analyst
United States or Raleigh or Austin
RemoteFull Time
2+ YOEBachelor's in Finance/Economics or equivalent experience, 2+ years technical customer service preferred, domain knowledge of banking/accounting products, strong communication and troubleshooting skills.
1w
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Senior Customer Support Specialist
Austin, Texas, United States
$75k-$85k/yr RemoteFull Time
Fyxer: AI assistant for email management and meeting automation.
5+ YOE5+ years B2B SaaS customer/technical support, strong written/verbal communication, troubleshooting, familiarity with Zendesk, Intercom, Jira, Linear, and interest in AI.
Zendesk, Intercom, Jira, Linear
4w
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Campaign Coordinator (REMOTE)
Austin, Texas, United States
RemoteFull Time
Remote entry-level role supporting digital and social media campaigns; requires analytical skills, strong communication, proficiency in Microsoft Excel and Google Suite, familiarity with Salesforce and DSPs; prior digital/social experience is a plus.
Salesforce, DSPs, Microsoft Excel, Google Suite, Meta, X, Snapchat, Pinterest, YouTube, LinkedIn, TikTok, Reddit
1mo
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WBT - Tech Support Analyst I
Alexandria or Austin or Texas or Virginia or United States
$55k-$65k/yr RemoteFull Time
2+ YOE2+ years technical support experience, bachelor's in IT/CS or equivalent experience, strong technical background, proficient with Windows/Windows NT, excellent communication and problem-solving skills.
TopClass, iMIS, OpenWater, Clowder Mobile, Windows, Windows NT