2mo
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Technical Support Representative I (Remote), 12-Week Temp
Carlsbad or Phoenix or Austin or Jefferson City or Tallahassee
$19-$21/hr RemoteFull Time
1+ YOE1+ year customer service; remote tech support experience preferred; strong troubleshooting; multitasking; flexible schedule.
D365, AX, Customer support software, Browser and OS basic tools
1mo
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Technical Support Representative I (Remote)
Carlsbad or Phoenix or Austin or Jefferson City or Tallahassee
$19-$21/hr RemoteFull Time
1+ YOEMinimum 1 year customer service experience; strong troubleshooting, multitasking, and computer skills; ability to work flexible schedule including evenings, weekends, and holidays; private workspace with wired internet.
D365, AX
1mo
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Insurance Customer Support Associate - Remote - New Mexico
New Mexico or Alaska or California or Hawaii or United States or Colorado or Florida or Illinois or Massachusetts or New Jersey or New York or Washington or Washington or Austin
$14-$17/hr RemoteFull Time
0.5+ YOE6+ months customer service experience, high school diploma or equivalent, HIPAA integrity, computer experience, high-speed internet (>15 Mbps), wired USB headset recommended, iOS/Android device for daily login.
iOS, Android, USB wired headset, webcam
1mo
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Insurance Customer Support Associate - Remote - New Mexico
New Mexico or Alaska or California or Hawaii or Colorado or Florida or Illinois or Massachusetts or New Jersey or New York or Washington or District of Columbia or Austin or United States
$14-$17/hr RemoteFull Time
0.5+ YOE6+ months customer service experience, high school diploma or equivalent, HIPAA privacy integrity, computer experience, high-speed internet (>15 mbps), headset and mobile device for daily login.
iOS, Android
1w
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Technical Support Representative
Round Rock, Texas, United States
$18-$25/hr OnsiteFull Time
Provide tier 1/2 technical support, troubleshoot connectivity/installation/equipment issues, remotely configure devices, document interactions, use G-Suite and desktops, strong typing/communication; HS diploma required; help desk/HVAC/Electrical experience preferred.
G-Suite, remote desktops
4d
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Enterprise Support & Solutions Admin II
Austin, Texas, United States
$49k-$60k/yr OnsiteFull Time
2+ YOEHigh school/GED,2+ years tech support experience,Windows/Mac/iOS support,experience with remote user support,customer service skills,knowledge of enterprise systems and ticketing workflows.
G-Suite, Okta, Slack, Zoom, Zendesk, PagerDuty, Jira, Mixpanel, Instabug, Windows, Mac, iOS
1mo
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Technical Support Engineer
Europe or United States or Tel Aviv or Amsterdam or New York City or Austin
$100k-$150k/yr RemoteFull Time
2+ YOE2+ years technical B2B support, troubleshooting across APIs/web/cloud, experience with Python, LLM toolchains (LangChain, LlamaIndex), vector DBs, n8n, RAG and prompt engineering, clear written communication, flexibility for off-hours support.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, LLM toolchains
3w
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Professional, Product Support
Atlanta or Austin or El Paso or Houston or Knoxville or Memphis or Nashville or Oklahoma City
$55k-$70k/yr RemoteFull Time
Experience in lease abstraction or lease administration, strong attention to detail, excellent communication, ability to manage priorities and stakeholder expectations, comfort with AI-supported workflows.
LeasingOS
1w
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Support Escalations Manager
Austin or United States
RemoteFull Time
7+ YOE2+ Mgmt7+ years in client support/incident management/risk operations with 2+ years people leadership; regulated-industry experience; strong communication, analytics, and risk & controls knowledge.
Zendesk, HubSpot, Salesforce, ServiceNow, Jira, Google Workspace, Microsoft Office
1d
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Technical Support Specialist
Austin or Texas or Florida or Missouri or Arizona or Indiana or North Carolina or Wisconsin
RemoteFull Time
2+ YOE2+ years technical support experience, bilingual French and English, proficiency with Intercom and Microsoft Dynamics, strong troubleshooting for CAD/CAM/design workflows, excellent written/verbal communication.
Intercom, Microsoft Dynamics, INNERGY Design, Microvellum Toolbox, AutoCAD
1mo
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Product Support Engineer 4
Austin, Texas, United States
HybridFull Time
3+ YOEPhD+3yrs or MS/Eng+6yrs or BS+8yrs; diagnose, troubleshoot, repair and debug electro-mechanical and software systems; read schematics; perform root-cause analysis; provide remote and on-site escalation support; mentor field engineers; travel internationally.
Control Works, Tool Platform SW Package, IOC, SIOC, EIOC
3w
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Customer Support Representative
Austin or Toronto or Alabama or California or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Michigan or Missouri or North Carolina or Ohio or Oregon or Rhode Island or Tennessee or Texas or Virginia
RemoteFull Time
Clear, friendly communication; experience in customer/technical/billing support preferred; strong multitasking and prioritization; tech-savvy and quick to learn tools; availability M–F 9:30am–6:00pm CDT.
Intercom, Dialpad, HubSpot, Notion, Stripe, QBO, Slack
1w
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Technical Support Specialist
Austin or United States
$85k/yr RemoteFull Time
3+ YOE3+ years technical software support experience, troubleshooting SaaS, APIs, cloud services and logs; proficient with AI-assisted tools, SQL and PowerShell; strong communication and root-cause analysis; bachelor\u0002s degree preferred.
Azure, Azure Monitor, Application Insights, Log Analytics, Postman, Jira Service Management, Microsoft 365, Microsoft Graph API, SQL, PowerShell, JSON, XML, API
1w
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Support Analyst
United States or Raleigh or Austin
RemoteFull Time
2+ YOEBachelor's in Finance/Economics or equivalent experience, 2+ years technical customer service preferred, domain knowledge of banking/accounting products, strong communication and troubleshooting skills.
1w
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Senior Customer Support Specialist
Austin, Texas, United States
$75k-$85k/yr RemoteFull Time
Fyxer: AI assistant for email management and meeting automation.
5+ YOE5+ years B2B SaaS customer/technical support, strong written/verbal communication, troubleshooting, familiarity with Zendesk, Intercom, Jira, Linear, and interest in AI.
Zendesk, Intercom, Jira, Linear
1w
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Customer Support Specialist, Tax
Chicago or California or Minneapolis or Austin or Arizona or Seattle or Washington or Los Angeles
$22-$23/hr RemoteFull Time
1+ YOE1-4 years US payroll customer support experience, bachelor's degree, strong analytical and communication skills, ability to work PST/MST shift, SaaS troubleshooting experience.
Slack, Microsoft 365
4d
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Remote Major Incident Management Support Specialist (VA ESOM - Day Shift)
Austin, Texas, United States
$67k-$87k/yr RemoteFull Time
5+ YOEBachelor's degree (or 8 yrs experience),5+ years ServiceNow/Major Incident Management experience, expertise troubleshooting complex technical issues, excellent communication, willing to work shifts, US citizen/green card and able to obtain Public Trust.
ServiceNow, SharePoint, VA Emergency Alerting and Accountability System (EAAS)
1mo
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Campaign Coordinator (REMOTE)
Austin, Texas, United States
RemoteFull Time
Remote entry-level role supporting digital and social media campaigns; requires analytical skills, strong communication, proficiency in Microsoft Excel and Google Suite, familiarity with Salesforce and DSPs; prior digital/social experience is a plus.
Salesforce, DSPs, Microsoft Excel, Google Suite, Meta, X, Snapchat, Pinterest, YouTube, LinkedIn, TikTok, Reddit
1mo
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WBT - Tech Support Analyst I
Alexandria or Austin or Texas or Virginia or United States
$55k-$65k/yr RemoteFull Time
2+ YOE2+ years technical support experience, bachelor's in IT/CS or equivalent experience, strong technical background, proficient with Windows/Windows NT, excellent communication and problem-solving skills.
TopClass, iMIS, OpenWater, Clowder Mobile, Windows, Windows NT
2w
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Client Success Support Specialist
Austin or Alabama or Alaska or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Hawaii or Illinois or Massachusetts or Maryland or Minnesota or North Carolina or North Dakota or New Hampshire or New Jersey or Nevada or New York or Ohio or South Dakota or Tennessee or Texas or Virginia or Washington or Wisconsin or Wyoming
$60k-$70k/yr RemoteFull Time
Customer-service experience supporting clients and end users; onboarding, account management, ticket resolution, basic site configuration; familiarity with spreadsheets, HubSpot, Asana, HelpScout; US work authorization required.
HubSpot, Asana, HelpScout, Google Sheets, Microsoft Excel, SQL, JSON, CSS, Slack