123 remote technical support representative jobs at 73 companies in United States
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Technical Support Representative
Charlotte, North Carolina, United States
$50k-$65k/yr OnsiteFull Time
High school diploma or equivalent, technical support or customer service experience, strong troubleshooting and communication skills, familiarity with troubleshooting methodologies and remote support tools.
remote support tools
1mo
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Technical Support Representative I (Remote)
Carlsbad or Phoenix or Austin or Jefferson City or Tallahassee
$19-$21/hr RemoteFull Time
1+ YOE1+ year customer service experience required; technical support or call center preferred. Must have troubleshooting skills, multitasking ability, basic/intermediate computer skills, private wired workspace, and flexible availability including evenings, weekends, and holidays.
D365, AX
4w
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Remote - Technical & Sales Support Representative
United States or Arkansas or Arizona or Delaware or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Maryland or Maine or Michigan or Minnesota or Missouri or Montana or North Carolina or North Dakota or Nebraska or New Jersey or New Mexico or Nevada or Ohio or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or West Virginia or Wyoming
$17/hr RemoteFull Time
Provide front-line technical and customer support from home; strong communication, problem-solving, PC and OS familiarity, internet meeting requirements,18+; HS diploma preferred.
3w
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Technical Support Representative
Bogotá or United States
RemoteFull Time
1+ YOE1+ year customer service/technical support experience, experience with CRM and ticketing systems, familiarity with Slack and Zoom, strong English communication, technical troubleshooting and onboarding skills.
Slack, Zoom, CRM
1mo
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Technical Support Representative
Cranberry Township or Pittsburgh
OnsiteFull Time
Provide first-level technical support for automated laser engraving and pin marking systems via phone, email, and case management; perform remote diagnostics using desktop tools and multimeters, document and escalate cases, and travel for training as needed.
remote desktop tools, case management systems, multimeters
5d
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Technical Support Representative
Rhode Island, United States
$17-$34/hr RemoteFull Time
0.5+ YOESix months of technical or call center experience; high school diploma/GED or two years equivalent experience; ability to provide technical support, troubleshoot systems, document tickets, and work one weekend shift weekly.
Hardware, Point of Sale, Photo
1mo
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Technical Support Representative - Tier I (Remote U.S.)
United States
$18-$19/hr RemoteFull Time
Experience troubleshooting Windows, networking and printers; strong verbal/written communication; CRM/ticketing and remote support tool experience; HS diploma required; CompTIA/Network+/MCP preferred.
Windows, Linux, Salesforce, SharePoint, Microsoft Office, Adobe Reader
1mo
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Technical Support Representative
United States or United Kingdom or Australia or New Zealand or Canada or India or Armenia or Costa Rica
RemoteFull Time
1+ YOE1+ year cloud software support experience; strong troubleshooting, ticketing (Zendesk/JIRA/Salesforce), relational DB (MSSQL/PostgreSQL), scripting/web app and networking knowledge; strong client communication; technical degree or equivalent.
Zendesk, JIRA, Salesforce, MSSQL, PostgreSQL, Github, CI / CD, Microsoft Teams
1mo
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Technical Support Representative I (Remote)
Carlsbad or Phoenix or Austin or Jefferson City or Tallahassee
$19-$21/hr RemoteFull Time
1+ YOEMinimum 1 year customer service experience; strong troubleshooting, multitasking, and computer skills; ability to work flexible schedule including evenings, weekends, and holidays; private workspace with wired internet.
D365, AX
2mo
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Lead Technical Support Representative
Kansas City, Missouri, United States
HybridFull Time
4+ YOEProvide remote technical support for complex mechanical, electronic, and operational machine issues; develop technical documentation; travel up to 20%; weekend coverage on a rotating basis; ~45 hours/week.
2mo
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Technical Support Representative - Night Shift
Sullivan, Illinois, United States
$20-$23/hr OnsiteFull Time
1+ YOE1+ year technical support experience, degree in computer science or equivalent, strong troubleshooting, written and verbal communication, and ability to use remote diagnostic tools.
1w
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Technical Support Representative, Tier II
United States
$55k-$62k/yr RemoteFull Time
1+ YOETier II SaaS support experience, 1–2 years using an akoyaGO solution, strong communication, client service, time management, troubleshooting, documentation, and ability to support technical and non-technical users.
Microsoft Dynamics 365 CRM, Microsoft Business Central, Microsoft Power Apps, Microsoft SharePoint Online, Microsoft 365, GOsupport
4w
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Technical Support Representative
Round Rock, Texas, United States
$18-$25/hr OnsiteFull Time
High school diploma, world-class customer service, troubleshooting and problem-solving skills, proficiency with remote desktops and G-Suite, strong typing and documentation; help desk or HVAC/energy management experience preferred.
remote desktops, G-Suite, OS
2mo
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Packaging Machinery Technical Support Representative
Streetsboro, Ohio, United States
$52k/yr OnsiteFull Time
3+ YOEAssociate degree or 3+ years relevant field service/remote technical support experience; intermediate electrical/mechanical knowledge including PLCs and HMIs; proficient with Microsoft Windows and CRM/ERP tools; bilingual English/Spanish.
Autobag, InstaPak, Shanklin, PLCs, HMIs, Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Salesforce ServiceMax, SAP, Visual, Cisco Finesse
2mo
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Technical Support Representative
Pennsylvania, United States
RemoteFull Time
Handles inbound calls, email and chat to provide training, troubleshooting, documentation, and product repair arrangements. Requires high school diploma, call-center/customer service skills, Microsoft Word/Outlook and Windows proficiency; associate degree and call center experience preferred.
Microsoft Word, Microsoft Outlook, Windows, Win CE
2w
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Technical Support SaaS Representative
United States
RemoteFull Time
2+ YOE2+ years supporting Windows workstations and SaaS browser applications; strong problem-solving, written and verbal communication, customer-oriented, case ownership, and ability to multitask in fast-paced environments.
Claude, ChatGPT, Copilot, Monday, Salesforce, Windows, CRM
1mo
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Tier 1 Technical Support Representative (REMOTE IOWA)
West Des Moines or Iowa
RemoteFull Time
1+ YOEHigh school diploma, 1+ years troubleshooting hardware/software, contact center experience, intermediate-advanced computer and internet skills, strong verbal/written communication and problem-solving.
OTAP (Over-the-Air-Programming), Internet
2mo
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Technical Support Representative - IT Help Desk
United States
RemoteFull Time
Provide technical support to end-users, diagnose and troubleshoot hardware, software, and network issues; respond to inquiries; escalate when needed; document tickets; assist with basic training.
Windows, macOS, Linux, Microsoft Office, G Suite, Remote Support Tools
4d
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Technical Support Representative III: CRM Synapsys
Springfield or Allen or Birmingham or Cedar Falls or Charlotte or Lenexa or Louisville or Monett
RemoteFull Time
4+ YOERequires 4+ years in banking, credit union, or financial services customer service, technical support, or software implementation; strong troubleshooting, communication, and customer service skills; after-hours on-call availability.
CRM, SQL, Windows, PCs, networks
5d
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Product Technical Support Representative
United States
$57k-$91k/yr RemoteFull Time
0+ YOEBachelor’s degree in science or related engineering, or equivalent education and experience; scientific terminology proficiency, technical troubleshooting, analytical skills, and Microsoft Office proficiency.
Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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