38 retention specialist jobs at 25 companies in Hackensack, NJ
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Retention Specialist
Brooklyn, New York, United States
$55k/yrOnsiteFull Time
NADAP: Non-profit agency providing health, recovery, and employment services.
1+ YOEHigh school diploma and 1+ year of case management, workforce development, or retention experience. Requires prioritization, documentation, telephone, computer, and written communication skills; Microsoft Office knowledge preferred.
Volunteers of America-Greater New York: Provides human services and housing to vulnerable populations.
2+ YOEAssociate degree or 60 college credits in human services, or HS diploma/GED with 2 years workforce development experience; strong verbal/written communication and basic computer skills required.
NADAP: Provides healthcare and employment services to underserved New Yorkers.
1+ YOEHigh school diploma, 1+ year experience in case management or workforce development, strong phone/written/computer skills, Microsoft Office, ability to document and prioritize, Spanish bilingual preferred.
Municipal Credit Union: Provides banking and financial services to members in New York.
3+ YOE3+ years call center experience; back office operations preferred; MLS accepted; retail banking and sales experience beneficial; overtime and Saturdays required.
Breaking Ground: Provides supportive housing and social services to homeless populations.
3+ YOEBachelor's in social work or related field, 3+ years working with formerly homeless individuals, housing-based case management experience preferred, proficiency with Microsoft Office and electronic case records, strong engagement and collaboration skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Electronic case records, Foothold, AWARDS
PricelineNASDAQ: BKNG: Online platform for booking flights, hotels, and rental cars.
8+ YOEBachelor's in marketing or related field; 8+ years in lifecycle/retention marketing; experience with AI tools; CRM/marketing automation familiarity; strong cross-functional collaboration.
Iterable, Braze, Salesforce Marketing Cloud, AI tools
Eastern Region - Inbound Retention Specialist - Sales - US Remote
Tampa or Chicago or Atlanta or Austin or Nashville or Detroit or Grand Rapids or Brooklyn or Las Vegas or Phoenix
$50k/yrRemoteFull Time
YelpNYSE: YELP: Connects consumers with local businesses through reviews and advertising.
3+ YOEBachelor's degree or 3+ years of client-facing experience; strong communication; account management or sales experience preferred; inbound sales and retention experience.
Achievement Retention Specialist - Reaching New Heights
Bronx, New York, United States
OnsiteFull Time
Bowery Residents' Committee: Provides housing and social services to homeless individuals.
Prior experience in addiction, mental illness, or homelessness required; BA preferred. Computer proficiency and excellent communication skills required. CPR certification or willingness to train. Experience in career counseling, workshop facilitation, and vocational services preferred.
Research Foundation of CUNY: Administers fiscal and human resources for CUNY research grants.
2+ YOEAssociate's degree in Marketing or Communications; BA preferred; 2-3 years with young adults 16-24; social media knowledge; strong communication and organizational skills.
AHRC New York City: Provides education, housing, and vocational services for disabled individuals.
2+ YOEBachelor's degree and 2+ years relevant experience, strong community connections, excellent oral/written communication, experience with youth and people with disabilities, ability to perform outreach and case management.
CFG Merchant Solutions: Provides revenue-based financing and working capital to small businesses.
Prior collections or sales experience; strong verbal skills; Spanish a plus; able to handle 50-100+ calls daily; negotiates payment plans; comfortable with performance-based environment.
Customer Retention Specialist - State Farm Agent Team Member
Livingston, New Jersey, United States
$40k-$90k/yrHybridFull Time
Sandra Suarez State Farm: Local agency providing auto, home, and life insurance services.
1+ YOERequires 1–3 years of sales, customer service, or client-facing experience and a Property & Casualty license. Strong communication, relationship-building, lead qualification, cross-selling, and goal-oriented phone skills required.
Customer Retention Specialist - State Farm Agent Team Member
Princeton, New Jersey, United States
$45k-$70k/yrOnsiteFull Time
Bindu Verma State Farm Agency: An insurance agency focused on serving the community with integrity and personalized support.
Strong interpersonal and communication skills; customer service or account management experience preferred; able to obtain state insurance licenses; detail-oriented and problem-solving focused.
Customer Retention Specialist - State Farm Agent Team Member
Woodbridge, New Jersey, United States
$35k-$45k/yrHybridFull Time
Nick Karras - State Farm Agent: Providing local insurance and financial services for residents.
Strong communication, listening, interpersonal, and problem-solving skills; customer service or account management experience preferred; must obtain applicable state insurance licenses.
Sales experience preferred; strong communication and relationship-building skills; ability to contact prospects via phone, email, and text; growth-minded and client-focused.
Work Readiness Retention Specialist - Full Time; 2309-206-N
Brooklyn, New York, United States
$36-$40/hrOnsiteFull Time
Catholic Charities Brooklyn and Queens: Provides community social services and affordable housing programs.
2+ YOE2+ years workforce development or training experience; experience developing/facilitating curricula; Master’s preferred or Bachelor’s with 3 additional years; ability to work with diverse populations and travel across boroughs.
The Fortune Society: Provides reentry services and advocacy for formerly incarcerated individuals.
2+ YOEHigh school diploma required (Associates preferred in social work/psychology/counseling/human services/education); 2+ years case management/counseling experience; experience with justice-involved populations; Microsoft Office proficiency; strong communication, facilitation, and data-entry skills.
Microsoft Outlook, Office 365, Microsoft Word, Microsoft Excel
Artemis Wax: Operates franchised professional hair removal and skincare centers.
Valid state esthetician or cosmetology license, strong communication, ability to stand and lift up to 50 lbs, maintain sanitation, and build guest retention.
New Jersey Reentry Corporation: Provides comprehensive support services for formerly incarcerated individuals.
2+ YOEBachelor's degree in relevant field, 1+ year direct social services, 2+ years locating jobs, job-search/retention experience, Microsoft Excel, strong communication; Spanish bilingual preferred.