28 saas implementation manager jobs at 23 companies in Germantown, MD
1mo
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Implementation Advocate
Bowie, Maryland, United States
OnsiteFull Time
2+ YOE2+ years implementing/supporting software in high-volume environments; knowledge of revenue cycle management, HIPAA/EDI standards, SaaS platforms, Windows/Linux, Microsoft Office; strong communication and project skills; Bachelor’s preferred.
Windows, Linux, Microsoft Office, Salesforce, ANSI X12, 835, 837, 270/271
1mo
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Implementation Advocate
Tampa or Bowie
$61k-$89k/yr OnsiteFull Time
2+ YOE2+ years implementing or supporting software in high-volume environments; healthcare RCM knowledge; HIPAA/EDI familiarity; SaaS experience; strong communication, organizational, and project skills; Bachelor’s degree preferred.
Windows, Linux, Microsoft Office, Salesforce, ANSI X12
2w
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Director, Implementation Services (INDG)
Arlington, Virginia, United States
HybridFull Time
10+ YOE7+ Mgmt10+ years enterprise SaaS implementation and project management experience, 7+ years managing implementation/professional services teams, Agile expertise, executive stakeholder and financial accountability, product and customer collaboration.
Jira, SalesForce, Certinia, Tableau
3w
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Enterprise Core Implementation Consultant
United States or San Francisco or New York City or Washington
$89k-$135k/yr RemoteFull Time
4+ YOE4+ years in senior customer success/account management/consulting with enterprise SaaS, strong project management, consultative implementation experience, excellent communication; Bachelor’s degree required.
Tofu
1mo
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Implementation Consultant - Proposal Management - New York or DC Beltway
New York City or Washington
$85k-$100k/yr HybridFull Time
Proven onboarding and project management experience, strong written and verbal communication and presentation skills, cross-functional collaboration, adaptability, and technical aptitude; B2B SaaS experience preferred.
3w
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Advisory & Consulting Manager
Vancouver or New York or Guadalajara or Washington D.C.
$100k-$124k/yr HybridFull Time
5+ YOE5+ years project management and implementation delivery for complex technology solutions, SaaS delivery experience, strong stakeholder management, change management, and process orientation; PM certification preferred.
2mo
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Senior Project Manager (PMP Certified)
Dulles or United States
$85k-$103k/yr OnsiteFull Time
5+ YOE5+ years project management experience with enterprise SaaS implementations, PMP certification required, experience with ERP/CRM projects, budget and change management, and familiarity with Monday.com, Confluence, and Unanet.
Monday.com, Confluence, Unanet, ERP, CRM
2d
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Senior Manager, Customer Upgrades
Annapolis, Maryland, United States
$125k-$140k/yr HybridFull Time
8+ YOE5+ MgmtBachelor's degree or equivalent experience; 8+ years in customer success, implementations, project management, or related roles, including 5–7 years of people leadership; experience with scalable upgrades, migrations, onboarding, or implementations.
Salesforce, Certinia, SaaS
2d
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Workday Sr Program Manager
McLean, Virginia, United States
$85k-$171k/yr HybridFull Time
10+ YOEBachelor's degree required, master's preferred, with 10+ years of enterprise program management and 5+ years managing large-scale platform implementations. Strong governance, vendor management, change management, and executive communication skills required.
Workday, SaaS, ERP, HCM, AI
1w
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Consultant - Life Sciences Events Management Software Implementation
Washington, District of Columbia, United States
$70k-$140k/yr RemoteFull Time
2+ YOERequires 2+ years leading enterprise SaaS or cloud event-management implementations, life sciences commercial event knowledge, cloud and data-integration aptitude, consultative presentation skills, and willingness to travel 25–30%.
Vault Platform, Vault CRM Events Management, PromoMats, OpenData
2w
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Senior Customer Success Manager - Moveworks
Washington, District of Columbia, United States
$113k-$177k/yr RemoteFull Time
5+ YOERequires 5+ years in account management, implementation, or SaaS sales; enterprise deployment experience; technical solution communication; executive relationship building; problem-solving; a bachelor's degree; and 10–25% travel.
SaaS, LLMs, Microsoft ServiceNow
2w
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Sr. Engagement Manager, U.S. Federal ProServe
Herndon, Virginia, United States
$154k-$208k/yr OnsiteFull Time
5+ YOERequires 5+ years of cloud computing and customer-facing implementation consulting experience, a STEM bachelor's degree, large technical project leadership, Agile tools experience, and active US TS/SCI clearance with polygraph.
AWS, Well-Architected, Cloud Adoption Framework, Confluence, Jira, Agile, Rally, VersionOne, Taiga, IaaS, PaaS, SaaS
1d
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Customer Success Manager (Channel Partners)
Reston or United States
$100k-$120k/yr RemoteFull Time
5+ YOERequires 5+ years of SaaS or ERP experience, preferably in sales, implementation, or support; customer success, renewals, escalation management, coaching, communication, and executive account management skills.
4w
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Customer Success Manager (Public Sector)
Baltimore, Maryland, United States
RemoteFull Time
3+ YOE3+ years in customer success or related customer-facing role supporting SaaS/public sector customers; experience with SaaS implementation, analytics, and stakeholder communication; willingness to travel.
API
2w
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Customer Success Manager – Strategic Accounts
Baltimore, Maryland, United States
$85k-$100k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success, strategic account management, or equivalent; complex enterprise implementations, executive engagement, project management, healthcare SaaS knowledge, and customer success metrics experience preferred.
HubSpot, Jira, Confluence, HIPAA, DEA, Epic, Cerner, Meditech, Net Revenue Retention (NRR), Net Promoter Score (NPS), Customer Satisfaction (CSAT)
2d
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Solutions Consulting Manager
Washington, District of Columbia, United States
$224k-$308k/yr RemoteFull Time
Requires pre-sales systems engineering management, senior systems engineering experience, cybersecurity market knowledge, solution design or implementation experience, customer adoption experience, strong communication, presentation skills, and English proficiency.
Network Security, SASE, SaaS, CNAPP, SOC Transformation
2mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
2mo
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Senior Manager, Enterprise Applications Engineering
Baltimore, Maryland, United States
$180k-$220k/yr OnsiteFull Time
7+ YOE3+ Mgmt7+ years implementing and supporting enterprise SaaS applications, 3+ years managing teams, enterprise Microsoft 365 and ServiceNow experience, Microsoft Entra ID/Intune, PowerShell, API/REST, ITIL knowledge, bachelor's or equivalent experience.
Microsoft 365, Microsoft SharePoint Online, Microsoft OneDrive for Business, Microsoft Teams, Microsoft Purview, ServiceNow, Microsoft Entra ID (Azure AD), Microsoft Intune, PowerShell, REST, webhooks, OAuth 2.0, SAML, SCIM, Zoom, Slack
2w
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Senior Customer Success Manager - Moveworks
Washington, District of Columbia, United States
$113k-$177k/yr HybridFull Time
5+ YOE5+ years account/implementation/sales experience in software/SaaS, bachelor’s degree, enterprise deployment experience, strong communication and problem-solving, willing to travel 10-25%.
1mo
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Advisor, Solutions Consulting
Reston or Colorado
$100k-$150k/yr HybridFull Time
Experience in telecommunications/networking and customer-facing SaaS implementations, project leadership, stakeholder communication, risk management, and ability to travel up to 30%.
Jira, Confluence, Salesforce, Smartsheet
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