54 saas implementation jobs at 45 companies in Massachusetts
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Implementation Manager
Cambridge or Newton
$120k-$145k/yrHybridFull Time
Manifold: AI platform for life sciences data and research collaboration.
4+ YOE4+ years in customer success/implementation or professional services at a SaaS or AI-native company; strong communication, project discipline, customer obsession, experience leveraging AI tools, and ability to design and lead implementations.
Atlanta or Pacific Palisades or Boston or New York or Toronto or Indianapolis
OnsiteFull Time
Planhat: Customer success platform for managing customer relationships and revenue.
Experienced in leading enterprise SaaS implementations, project management, stakeholder facilitation, technical integrations, and change management; strong verbal and written communication skills.
Sydney or Hobart or California or Maryland or Massachusetts or Illinois or Oregon or Washington or Colorado or Texas or Florida or Pennsylvania or Louisiana or Missouri or District of Columbia
RemoteFull Time
UpGuard: AI-powered platform for managing cyber risk and security.
5+ YOE5+ years in B2B SaaS implementations or professional services, experience with enterprise deployments (5,000+ employees), GRC desirable, strong consultative skills, API/integration expertise, and PSA tool experience.
Interra Health: Provides digital tools for ePrescribing and pharmacy price transparency.
2+ YOE2+ years implementation experience with medical EHR/EMR or healthcare SaaS, API onboarding experience, Microsoft Office and Salesforce proficiency, ability to create SOWs and project plans, excellent communication and project management skills.
API, DoseSpot, EMR, EHR, Microsoft Office, pVerify, Salesforce
Hi Marley: SMS-based conversational platform for property and casualty insurance carriers.
6+ YOELead end-to-end partner implementations; strong PM skills; 6+ years in implementation (SaaS/insurance); deep insurance workflows; ability to collaborate with external and internal teams.
Arizona or California or Colorado or Florida or Georgia or Illinois or Maryland or Massachusetts or Michigan or Nebraska or New Jersey or New Mexico or New York or Oregon or Pennsylvania or South Carolina or Texas or Utah or Washington
RemoteFull Time
Sure: Provides digital infrastructure and SaaS platforms for insurance transactions.
5+ YOE5+ years in implementation, project management, or program delivery (fintech/insurtech/SaaS preferred); strong written/verbal communication; experience managing concurrent projects; familiarity with Notion, Linear, or Attio.
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
parcelLab: Post-purchase experience software platform for ecommerce brands.
5+ YOE5+ years in implementation/onboarding or technical project management for SaaS, strong project and stakeholder management, basic scripting (JavaScript, Python, Bash) and HTML, e-commerce/last-mile understanding, data-driven, English fluency.
Resource Innovations: Provides clean energy services and software solutions for utilities.
5+ YOEMinimum 5 years systems development experience in energy efficiency, hands-on no-code/low-code application development, ability to analyze and implement complex energy data solutions, and strong written/verbal communication.
Bellevue or Arizona or Colorado or Florida or Idaho or Georgia or Illinois or New Hampshire or Kansas or Massachusetts or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
$90k-$110k/yrRemoteFull Time
MedBridge: Provides healthcare education and patient engagement software solutions.
3+ YOE3+ years managing full-lifecycle healthcare SaaS implementations, EMR/EHR integration experience, strong project management, communication, risk mitigation, and clinician training skills.
Power Factors: Develops software for managing and optimizing renewable energy assets.
8+ YOE8+ years in renewable energy (asset management/performance/operations), hands-on SCADA/data historian/APM experience, strong SQL and APIs skills, SaaS configuration and data mapping expertise, English proficiency required.
Unity, SCADA, data historian, APM, SQL, APIs, AWS, Azure, GCP
JLLNYSE: JLL: Global commercial real estate and investment management services.
7+ YOE7+ years revenue operations, strategy, or GTM leadership in B2B SaaS or PropTech; BS in business, economics, finance, engineering, or CS; experience budgeting/forecasting; pricing strategy; strong leadership.
SaaS platforms, Pricing tools, CRM, ERP, Data analysis
Paperless Parts: Cloud-based quoting software for custom part manufacturers.
8+ YOE8+ years in customer-facing implementation or project management (SaaS/tech); strong business acumen; lead workshops; manage resources; excellent written/verbal communication; able to handle escalations; manufacturing/Lean/Six Sigma experience preferred.
ZoomInfoNASDAQ: GTM: Provides B2B contact data and sales intelligence software.
3+ YOE3+ years SaaS technical troubleshooting or onboarding experience, strong problem-solving and communication, advanced knowledge of ZoomInfo RevOS and CRM, ability to document integrations and mentor junior staff; relevant CRM/marketing automation certifications desirable.
Practice Manager–Technical Implementation Services
Burlington, Massachusetts, United States
$238k-$262k/yrHybridFull Time
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
8+ YOEBachelor's in CS/Engineering or equivalent,8+ years client service experience in financial software services,technical integration and implementation expertise,team leadership and client-facing skills.
XML, SOAP, TEL tools, Oracle, Microsoft MS SQL Server, Sybase, Tomcat, MQ Series, Tibco, MSMQ, Sonic MQ, Open JMS, Java, C#, Perl, SaaS
Analyst Implementation Services - Data Solutions - L5 - Remote - US
United States or Boston or Burlington or Chicago
$69k-$82k/yrRemoteFull Time
RLDatix: Provide software for healthcare safety, risk, and compliance management.
1+ YOE1–3 years in healthcare technology or SaaS implementation, bachelor's degree or equivalent, working knowledge of SQL and relational databases, strong communication and client-facing skills.
SQL, Oracle, MySQL, PostgreSQL, Cache, Electronic Health Records (EHRs)
FlywireNASDAQ: FLYW: Platform for processing complex global payments across specialized industries.
5+ YOEBA/BS required,5+ years project management,experience with SaaS integrations,technical familiarity (SQL,APIs,SFTP),excellent communication and organizational skills.
SQL, APIs, Web Services, SFTP, Smartsheets, JIRA, Sumologic, Google Suite, Box, Salesforce, Zendesk, PeopleSoft, Colleague, Ellucian, Banner
Senior Ellucian Technical and Integrations Engineer
Boston, Massachusetts, United States
$120k-$135k/yrOnsiteFull Time
Massachusetts College of Art and Design: Public art and design college offering undergraduate and graduate degrees.
Implement, maintain, and optimize Ellucian Colleague workflows and integrations between SaaS applications, websites, and on-premises systems to ensure seamless data exchange.
Tampa or Florida or North Carolina or Illinois or Ohio or South Carolina or Texas or Maryland or Virginia or New York or California or Massachusetts or Missouri or Utah or Washington or Connecticut or Georgia or Colorado or Iowa or Michigan or New Jersey or Wisconsin or Minnesota or Vermont or Tennessee or Louisiana or Oklahoma or District of Columbia or Kentucky or Alabama or Arkansas or Pennsylvania or Arizona or Oregon
$55k-$151k/yrOnsiteFull Time
PwC: Providing audit, tax, and management consulting services to businesses.
3+ YOEBachelors in Technology/Organizational Behavior/Business, 3+ years supporting large transformations or software implementations, advanced Excel/PowerPoint, experience with SaaS/ERP, release management exposure, strong communication and critical thinking.
Microsoft Excel, Microsoft PowerPoint, SaaS, ERP, Agile, Waterfall