8 saas support jobs at 8 companies in San Diego, CA
2mo
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Technical Support Agent-Level 1
Chula Vista, California, United States
OnsiteFull Time
1+ YOE1–3 years of customer or technical support experience; front-line help desk; SaaS/web applications experience; strong customer service and communication.
Zoho Desk, Web applications
2w
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Strategic Account Manager
La Jolla, California, United States
$120k-$150k/yr OnsiteFull Time
6+ YOERequires 6+ years in enterprise account management or business development and 6+ years selling or supporting technical SaaS or platform products, with quota, executive communication, negotiation, and Salesforce experience.
Salesforce
1mo
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Manager, Customer Success
San Diego, California, United States
$68k-$85k/yr HybridFull Time
4+ YOE1+ Mgmt4+ years customer support experience with 1–2 years in a leadership role, SaaS experience preferred, familiarity with Zendesk and Intercom, data-driven, strong communication and problem-solving skills.
Zendesk, Intercom
2w
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Client Success Agent, LATAM
Tijuana, Baja California, Mexico
RemoteFull Time
1+ YOERequires 1–3 years in customer support, success, onboarding, or client-facing work; e-commerce, marketplace, retail media, SaaS, or digital commerce experience; strong English, troubleshooting, detail, and organizational skills.
Intercom, HubSpot, Jira, Amazon Seller Central, Amazon Vendor Central, Walmart, Shopify
3w
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Senior Channel Solution Engineer
Miami or Houston or Austin or Los Angeles or Orlando or San Diego or Dallas or Phoenix
FieldFull Time
Provide technical and strategic pre-sales support to channel partners, deliver demos and proofs of concept, author technical proposals, and collaborate cross-functionally to drive partner success.
Sitecore, Azure, YouTube, SaaS
19h
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Systems Administrator II
San Diego or United States
$6k-$9k/mo HybridFull Time
2+ YOEBachelor's degree in a related field and 2 years of relevant experience, or equivalent substitutions. Requires enterprise application, systems integration, data analysis, configuration, testing, documentation, and user support experience.
Ex Libris Alma, Primo, Sierra, Koha, Enterprise SaaS, APIs, SSO, SAML, LDAP, SQL, XML, JSON, Shibboleth, Python
2mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
1mo
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Sr. Manager, Next Level Help, Intuit Enterprise Suite
Atlanta or Frisco or Mountain View or San Diego
HybridFull Time
8+ YOE3+ Mgmt8+ years in customer support/customer success/technical services leadership with 3+ years managing managers; Bachelor's required; experience building Tier 3/escalation functions; domain experience with mid-market SaaS accounting/payroll/payments; data-fluent and strong executive communication; up to 15% travel.
Intuit Enterprise Suite, QuickBooks, NetSuite, Sage Intacct