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192 salesforce support jobs at 151 companies in Boston, MA

1mo
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Salesforce Administrator - Experience Cloud
Burlington or United States
$90k-$105k/yr HybridFull Time
908 Devices
908 DevicesNASDAQ: MASS: Handheld mass spectrometry devices for on-site chemical analysis.
2+ YOE2+ years Salesforce administration experience, Experience Cloud/Experience Builder expertise, Salesforce Flow and user management, partner onboarding and support, stakeholder collaboration, and experience with connected tools (MuleSoft, Pardot).
Salesforce, Salesforce Experience Cloud, Experience Builder, Salesforce Flow, MuleSoft, Pardot, Marketing Cloud Account Engagement, DemandTools
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3mo
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Salesforce Enablement Manager (CRM Manager)
Bedford, Massachusetts, United States
$130k-$165k/yr OnsiteFull Time
Werfen
Werfen: Develops specialized diagnostic systems and reagents for clinical laboratories.
7+ YOEBachelor's degree or equivalent,7+ years in sales software implementation/support,Salesforce experience required,Admin certification preferred,healthcare diagnostics experience preferred,ability to travel up to 15%.
Salesforce.com
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2mo
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Salesforce Alliance Driver - Senior Associate
New York City or Tampa or Atlanta or Chicago or Washington or Dallas or Los Angeles or Miami or Boston or San Diego or San Francisco or Santa Clara County or Philadelphia or Seattle
$55k-$151k/yr OnsiteFull Time
PwC
PwC: Providing audit, tax, and management consulting services to businesses.
2+ YOEBachelor's degree and 2+ years in partner & alliance or relationship management; experience supporting demand generation; CRM skills, analytical thinking, cross-functional collaboration, and market strategy experience.
Salesforce
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2w
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Sales Support Analyst
Boston, Massachusetts, United States
$65k-$75k/yr OnsiteFull Time
Morgan Stanley
Morgan StanleyNYSE: MS: Provides global investment banking, wealth management, and advisory services.
Support wholesaling teams, run mutual fund reports and transition analyses, maintain Salesforce records, and obtain FINRA Series 7 and 63 licenses within three months.
Microsoft Office, Salesforce
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2w
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Staff Sales Support Specialist
Waltham, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Boston Dynamics
Boston Dynamics: Building advanced mobile robots for industrial and warehouse automation.
Bachelor's degree in business or operations, experience in support/operations or revenue ops, familiarity with CRM (Salesforce) and GTM tools, strong attention to detail and communication skills.
Salesforce
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1mo
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Director of Customer Support
Watertown, Massachusetts, United States
$160k-$182k/yr OnsiteFull Time
ButcherBox
ButcherBox: Delivers grass-fed beef, organic chicken, and seafood subscription boxes.
9+ YOE3+ Mgmt9+ years in customer support/operations leadership, 3+ years managing managers, experience with outsourced BPOs, strong analytics, change management, and customer support platform expertise (Zendesk, Kustomer, Gladly, Salesforce).
Zendesk, Kustomer, Gladly, Salesforce Service Cloud
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2mo
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Technical Support Representative, In-Store
Phoenix or Boston or Philadelphia
$23-$35/hr OnsiteFull Time
DoorDash
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
1+ YOE1+ year customer-facing support or strategic account experience; strong written and verbal communication; familiarity with Zendesk, Jira, Salesforce; weekend availability required; technical mindset and problem-solving skills.
SevenRooms, Zendesk, Jira, Salesforce, Covey
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1mo
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Contact Support Center Representative
Lawrence, Massachusetts, United States
HybridFull Time
Archipelago Strategies Group
Archipelago Strategies Group: Full-service multicultural marketing and community engagement agency.
2+ YOEHigh school diploma, 2+ years customer support experience, CRM/ intake database proficiency (Salesforce a plus), strong data entry and communication skills, reliable home internet, occasional evenings/weekends and infrequent travel.
Salesforce, CRM
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1w
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Operational Support Administrator
Boston, Massachusetts, United States
$40k-$64k/yr HybridFull Time
Robert Half
Robert HalfNYSE: RHI: Provides specialized staffing services and business consulting solutions globally.
2+ YOE2+ years administrative experience with heavy customer contact, MS Office and Salesforce familiarity, database entry and reporting, strong communication, troubleshooting and critical thinking skills.
MS Office, Salesforce
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1mo
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Customer Technical Support Specialist
Danvers or Cambridge
$50k-$55k/yr HybridFull Time
Copyright Clearance Center
Copyright Clearance Center: Provides collective copyright licensing and content management solutions globally.
1+ YOE1-3 years supporting customer-facing software or a bachelor’s in a technical field. Strong verbal/written communication, problem solving, browser and OS knowledge (IE, Safari, Chrome, Mozilla, Windows, Mac), and experience with Salesforce, C#, and HTML.
CCC's proprietary software, RightFind Enterprise, IE, Safari, Chrome, Mozilla, Windows, Mac, Salesforce, C#, HTML
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5d
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Technical Support Engineer – Education and Non Profit Cloud
Seattle or Chicago or Boston or Atlanta or Indianapolis
$89k-$121k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
Degree or equivalent experience, 2+ years in technical support, Salesforce or CRM experience, cloud technologies, internet technologies, databases, JSON, SQL, and system logging or monitoring.
Salesforce, CRM, Splunk, Sumo Logic, JSON, SQL, OmniStudio, OmniScripts, FlexCards, Integration Procedures, Data Raptors, SOQL, Apex, MuleSoft, ETL, REST, SOAP, Data Cloud, Agentforce, Microsoft Workday Student, PeopleSoft, Banner, Stripe, iATS, Elevate, Classy, GiveCampus
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2mo
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Patient Support Communications Senior Manager, Kidney
Boston, Massachusetts, United States
$140k-$210k/yr HybridFull Time
Vertex Pharmaceuticals
Vertex PharmaceuticalsNASDAQ: VRTX: Develops and sells prescription drugs for serious genetic diseases.
3+ YOEBachelor's degree required; 3+ years in patient support, patient/HCP marketing, or patient engagement; strong communication, project management, and patient-centric skills; familiarity with Medical/Legal/Regulatory review and Veeva Vault PromoMats and Salesforce CRM.
Veeva Vault PromoMats, Salesforce CRM
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3w
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Senior Manager, Technical Support
Concord, Massachusetts, United States
$105k-$145k/yr RemoteFull Time
ProcessUnity
ProcessUnity: Sells cloud software for enterprise risk and compliance management.
5+ YOE3+ Mgmt5+ years in technical/customer support with 3+ years managing B2B SaaS support teams; experience with AI-driven support ecosystems, escalation management, metrics-driven operations, and cross-functional collaboration.
Salesforce Agentforce, Fin by Intercom, Forethought, Salesforce, SMTP, SPF, DKIM, DMARC, DNS, VPN, REST API
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1w
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Customer Support Specialist (In-Office)
Providence, Rhode Island, United States
$50k-$55k/yr OnsiteFull Time
NFP
NFP: Provider of insurance brokerage, benefits, and wealth management services.
High school diploma, administrative and customer service experience, strong communication, multitasking, accuracy, follow-up, and Microsoft Office proficiency required; CRM or Salesforce and insurance experience preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM, Salesforce
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1mo
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Associate, Loan Platforms Support
Andover or Dallas
$46k-$60k/yr HybridFull Time
S&P Global
S&P GlobalNYSE: SPGI: Provides independent credit ratings, market benchmarks, and financial analytics.
Bachelor's degree or equivalent experience, strong interpersonal and organizational skills, PC proficiency including Microsoft Word and Excel, ability to handle stressful customer situations, Salesforce experience preferred.
Microsoft Word, Microsoft Excel, Salesforce
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4w
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Patient Support Manager (Great Lakes)
Cambridge or United States
$110k-$165k/yr HybridFull Time
Agios Pharmaceuticals
Agios PharmaceuticalsNASDAQ: AGIO: Develops small-molecule medicines for rare diseases and hematology.
5+ YOE5+ years in patient services or market access in pharma/healthcare, Bachelor’s preferred, experience with private payer/Medicare Part D/Medicaid, CRM (Salesforce) and Excel proficiency, strong communication and problem-solving.
Salesforce.com, Microsoft Excel, Microsoft Outlook, Microsoft Word
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1w
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Manager, Customer Support (Remote)
Bloomington or Amherst
RemoteFull Time
Neumo
Neumo: Provides integrated software and payment solutions for government agencies.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams, strong leadership and communication skills, problem-solving ability, and experience with cross-functional projects and support tools.
Microsoft Office Suite, Salesforce, Zendesk, Jira
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2mo
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Sales Support Partner
Newton, Massachusetts, United States
$108k-$149k/yr OnsiteFull Time
Palo Alto Networks
Palo Alto NetworksNASDAQ: PANW: Provides enterprise-grade network, cloud, and endpoint security software.
1+ YOEMinimum 1 year enterprise software operations experience; strong quantitative skills; proficient in Salesforce.com and CPQ; sales support experience; excellent communication, organization, and technical-business skills.
Salesforce.com, CPQ
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4d
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Field Support Specialist
Salem, New Hampshire, United States
FieldFull Time
AutoStore
AutoStoreOslo Stock Exchange: AUTO: Robotic cube storage systems for automated warehouse fulfillment.
2+ YOERequires 2+ years in hands-on mechanical or electrical field support, technical troubleshooting, customer training, CRM experience, strong communication, and willingness to travel up to 80%; technical bachelor's preferred.
Customer Relationship Management (CRM), SFDC, Analytical Tools, AutoStore, AutoStore Academy
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1w
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Senior IT Support Specialist
Quincy, Massachusetts, United States
$82k-$90k/yr OnsiteFull Time
XS Brokers
XS Brokers: Wholesale insurance broker providing specialty underwriting and risk placement services.
3+ YOEBachelor's degree in IT, computer science, or equivalent experience; 3–5 years of IT support progression; Windows, Microsoft 365, Active Directory, NinjaOne, Freshservice, Intune, VPN, VDI, and backup monitoring experience.
Windows OS, Microsoft 365, Active Directory, Entra ID, NinjaOne, Microsoft Intune, FortiClient, FortiSASE, Virtual Desktop Infrastructure (VDI), Vertafore AIM, Salesforce, Freshservice, Veeam, Zabbix, ITIL, Microsoft 365 Certified (MD-102)
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