2,159 senior customer success jobs at 1,357 companies in United States
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Senior Customer Success Manager
United States
RemoteFull Time
7+ YOE7+ years in Customer Success or SaaS, ecommerce experience, large enterprise book of business, strong communication and organizational skills.
2mo
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Senior Customer Success Manager
United States
$125k-$150k/yr RemoteFull Time
7+ YOESeasoned customer success leader with 7–10+ years in CSM roles, SaaS experience, strong AI tool usage, and excellent communication.
Salesforce, Google Workspace, Microsoft 365, Zoom, Looker, Coda, AI productivity tools, AI workflow platforms
2mo
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Senior Customer Success Manager
Denver, Colorado, United States
$120k-$127k/yr HybridFull Time
4+ YOE4–8 years in Customer Success or strategic customer-facing roles; proven net revenue retention; experience with VP/C-suite relationships; ARR portfolio $30K–$200K+; US work authorization.
Salesforce, Gainsight, Vitally, AI tools, Claude, ChatGPT
2mo
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Senior Customer Success Manager
United States or Spain or North America or Europe
$180k/yr RemoteFull Time
4+ YOE4+ years in customer success, marketing, growth, or related roles; experience with mobile app businesses; strong communication and data analysis; able to manage multiple accounts across time zones.
Google Docs, Zoom, Slack, Linear
4d
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Senior Manager, Customer Success
Holmdel, New Jersey, United States
$120k-$140k/yr HybridFull Time
iCIMS: An enterprise hiring platform providing AI-powered talent acquisition technology and connected hiring experiences.
7+ YOE1+ MgmtBachelor's degree or equivalent experience; 7–11+ years in customer success or related SaaS functions, including 1+ year of senior manager leadership experience and people management.
AI
2mo
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Senior Customer Success Manager
New York or Seattle
$142k-$173k/yr OnsiteFull Time
7+ YOE7+ years in B2B SaaS customer success with 3+ years owning enterprise accounts; 2+ years in startup environment; proven renewals/expansion ownership; strong executive presence; experience with AI tools.
Claude, AI tools
2mo
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Senior Customer Success Manager
United States
RemoteFull Time
3+ YOE3-6 years in agency account management, customer success, or implementation; experience in eCommerce/marketing tech; familiarity with Meta Ads Manager, Klaviyo, Gorgias, SMS platforms; startup/fast-growth experience; strong communication and data-driven mindset.
Meta Ads Manager, Klaviyo, Gorgias, SMS platforms
3mo
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Senior Customer Success Manager
Sacramento, California, United States
$110k-$120k/yr HybridFull Time
7+ YOESenior customer-facing role in telecom/broadband with 5+ years in CSM or account management; 3-5 years public sector; strong communication; ITIL/PM experience; based in Sacramento, CA.
ITSM, ITIL, Project Management Software
2w
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Senior Customer Success Manager
Vancouver or Toronto or Canada or United States
$90k-$100k/yr RemoteFull Time
5+ YOE5-8+ years in customer success or account management in SaaS; experience with government/transport/utilities preferred; CRM (Salesforce, Hubspot), customer health metrics, success planning; travel up to 25%.
Salesforce, Hubspot, PublicInput, GoVocal, Borealis, Granicus, Zencity, CivicPlus
2mo
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Senior Customer Success Manager, Enterprise
Burlington or New York
$101k-$115k/yr HybridFull Time
5+ YOE5-6 years of customer success or equivalent experience; strong relationship-building, analytical and consulting mindset; client-facing; ability to turn data into actionable insights.
3w
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Senior Customer Success Manager
Austin or United States
HybridFull Time
Experience in customer success or account management, strong communication skills, technical aptitude for commerce platforms.
2w
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Senior Customer Success Manager
Los Angeles or Denver
HybridFull Time
Significant customer success/account management experience, consultative skills, executive engagement, data-driven customer planning, strong communication and stakeholder management.
2mo
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Senior Manager, Customer Success - San Mateo
San Mateo, California, United States
OnsiteFull Time
5+ YOE5+ years in customer success or onboarding, technical guidance, and scaling accounts; strong relationship management and communication skills.
3w
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Senior Director, Customer Success
Atlanta, Georgia, United States
HybridFull Time
Proven customer success/account management experience with strategic/enterprise accounts, experience leading customer-facing teams, renewal forecasting, executive stakeholder management, and using AI to drive customer outcomes.
Infor, Oracle, SAP, Workday
4d
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Senior Customer Success Manager
Minnetonka or Waterloo or Copenhagen or Netherlands or Beijing
$100k-$150k/yr OnsiteFull Time
7+ YOERequires 7+ years in customer success, account management, healthcare IT, or related customer-facing work; 3+ years of sales or commercial experience; CRM proficiency and domestic travel availability.
Salesforce
1w
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Senior Customer Success Manager
United States
RemoteFull Time
5+ YOERequires 5+ years in customer success, account management, or related work; strong communication, stakeholder management, analytical, organizational, and customer relationship skills; proficiency with Asana, Salesforce, and Excel.
Asana, Salesforce, Microsoft Excel
1w
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Senior Manager, Customer Success
Raleigh or Norwalk or Canada or United States
$150k-$175k/yr HybridFull Time
10+ YOE5+ MgmtRequires 10+ years of customer success, account management, or related commercial experience and 5+ years of team leadership and sales strategy management, ideally serving utility or high-tech customers.
Salesforce
15h
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Senior Customer Success Manager
Denver, Colorado, United States
$95k-$100k/yr OnsiteFull Time
5+ YOERequires 5+ years in Customer Success or Account Management managing enterprise or strategic SaaS or technology customers, with product adoption, retention, executive communication, data analysis, and complex setup expertise.
CRM, Trustbox, Headspace
5d
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Senior Customer Success Manager
United States
$101k-$135k/yr RemoteFull Time
6+ YOE6+ years in Customer Success, 1+ year using Salesforce CRM, strong communication and project management skills, customer-facing experience, technical conversation ability, and SaaS or technology experience preferred.
Salesforce CRM, Salesforce, API, Salesloft
2mo
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Senior Customer Success Manager
Boston, Massachusetts, United States
HybridFull Time
5+ YOE5+ years in enterprise SaaS customer-facing roles, proven experience managing strategic accounts, leading executive reviews, driving adoption and retention, customer health management, cross-functional partnership, and experience with customer success platforms.
Gainsight, Totango, ChurnZero, Planhat, CRM, Salesforce, Gong, Microsoft Copilot, ChatGPT Enterprise, Claude, Gemini
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