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2 senior help desk specialist jobs at 2 companies in Pacifica, CA

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Senior IT Help Desk Specialist
San Jose, California, United States
$110k-$138k/yr OnsiteFull Time
Zscaler
ZscalerNASDAQ: ZS: Provides cloud-native cybersecurity solutions through zero trust architecture.
Requires ServiceNow, Windows/MacOS, Google Workspace, Microsoft Office, Zoom, hardware support, strong communication and customer service skills, and foundational AI/ML understanding.
ServiceNow, Windows, MacOS, Google Workspace, Microsoft Office, Zoom, Zoom Rooms, Logitech, AI/ML
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Senior Project Support / Federal Travel Help Desk Specialist - NASA AMES
Mountain View, California, United States
HybridFull Time
ASRC Federal
ASRC Federal: Provides engineering and IT services to federal government agencies.
4+ YOEExtensive knowledge of Federal Travel Regulation, 4+ years supporting federal travel programs, experience with NASA travel operations, GTCC, ConcurGov/Go.gov, strong customer service and policy interpretation skills.
ConcurGov, Go.gov, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, Microsoft SharePoint, Virtual Meeting platforms
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