537 senior manager customer jobs at 285 companies in Austin, TX
3mo
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Senior Customer Success Manager
New York City or Arlington or Austin or Chicago or San Francisco or Seattle or Atlanta or Raleigh or Los Angeles
$135k-$175k/yr HybridFull Time
7+ YOE7+ years software/service delivery; enterprise SaaS deployments; strong executive-level communication; cross-functional influence; program/project management; travel up to 20-25%.
3w
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Senior Customer Success Manager
Austin or United States
HybridFull Time
Experience in customer success or account management, strong communication skills, technical aptitude for commerce platforms.
5d
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Senior Manager, Customer Success
Austin, Texas, United States
HybridFull Time
5+ YOERequires 5–7 years in customer success, account management, or support; cloud solution deployment and enterprise onboarding experience; CRM and SharePoint familiarity; process improvement and cross-functional leadership skills.
cloud-based solutions, CRM, Microsoft SharePoint
1w
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Senior Customer Success Manager (US)
Austin or New Jersey
$110k-$140k/yr HybridFull Time
Significant customer success or account management experience with enterprise/SaaS customers, strong commercial acumen, executive stakeholder management, product adoption and project management skills.
6d
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Senior Customer Success Manager
Austin or Lincoln or Des Moines or Charlotte or Cary
HybridFull Time
8+ YOEBachelor’s degree and 8+ years of B2B or B2C relationship management experience; banking or banking software experience required, strategic account management preferred, and fluent English required.
Salesforce, PrecisionLender
1mo
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Senior Customer Success Manager
Atlanta or Austin or Dallas or Denver
$97k-$190k/yr HybridFull Time
7+ YOE7+ years in technical customer-facing roles, 4+ years accountable for enterprise customer health/revenue; bachelor’s in CS/STEM or equivalent; strong communication and technical judgment.
MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
2mo
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Senior Customer Success Manager
Austin or Miami or United States
OnsiteFull Time
6+ YOE6+ years combined grocery retail and account management or retail operations experience; strong communication and presentation skills; able to travel 30-40%; CRM (Salesforce) experience; bachelor\u0002s preferred.
CRM, Salesforce
1w
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Senior Customer Success Manager
Austin, Texas, United States
OnsiteFull Time
8+ YOEBachelor's degree in a related field and 8+ years in customer-facing, account coordination, project coordination, or operations support roles. Requires CRM or project platform proficiency, strong organization, communication, and documentation skills.
HubSpot, Asana, Monday.com, Jira, Notion, Palantir Foundry
1mo
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Senior Customer Success Manager (Enterprise)
Austin, Texas, United States
HybridFull Time
5+ YOE5+ years in customer success or strategic account management at B2B SaaS with enterprise experience; executive presence, account planning, data-driven decision-making, comfort with technical/product conversations, and ability to use AI tools.
CRM, AI tools, APIs, JavaScript
5d
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Senior Customer Success Manager
Austin or Madison
OnsiteFull Time
3+ YOERequires 3+ years in customer success, account management, service delivery, project management, or related client-facing work; strong communication, presentation, organizational, data analysis, and cross-functional collaboration skills.
Vitally, HubSpot, Availity
1mo
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Senior Digital Customer Success Manager
Austin or United States
$76k-$129k/yr OnsiteFull Time
5+ YOE5+ years in a CSM role; strong written communication, data-driven decision making, experience with Gainsight/Salesforce; ability to manage many customers, triage risk, and drive renewal outcomes.
Gainsight, Salesforce, Compass
1mo
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Senior Customer Success Manager - Moveworks
Austin or San Diego or United States or Canada or North America
$102k-$159k/yr OnsiteFull Time
5+ YOE5+ years in account management/implementation/sales in software/SaaS, experience with enterprise deployments, strong communication and problem-solving, Bachelor's degree, willing to travel 10-25%.
ServiceNow, LLMs
1mo
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Senior Customer Success Manager - Moveworks
Austin, Texas, United States
$102k-$159k/yr RemoteFull Time
5+ YOERequires 5+ years in account management, implementation, or SaaS sales; enterprise deployment experience; executive relationship-building; technical solution explanation; problem-solving; and a bachelor's degree.
SaaS, LLMs, Microsoft ServiceNow
1w
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Senior Manager of Customer Support | Automotive Aftermarket
Austin or Dublin or Minneapolis or United States
HybridFull Time
10+ YOE5+ Mgmt10+ years in customer support, including 5+ years managing teams; 4+ years industry experience; bachelor's degree or equivalent; SaaS, cloud, eCommerce, AI, CRM, analytics, and enterprise customer leadership experience.
AI, SaaS, CRM, eCommerce, cloud, LinkedIn Learning
1mo
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Senior Customer Success Manager (Bilingual – English & Spanish)
Austin, Texas, United States
HybridFull Time
5+ YOE5+ years in Customer Success/Account Management, 3+ years in CRM/MarTech or B2B SaaS preferred; bilingual English and Spanish required; experience with Salesforce and data-driven customer health metrics; strong presentation, negotiation, and analytical skills.
Salesforce
6d
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Senior Customer Success Manager, Strategic Account Services
Tempe or Austin or Seattle
$80k-$140k/yr OnsiteFull Time
4+ YOEBachelor's degree or equivalent, 4+ years in customer-facing work or 3+ years merchandising or planogram experience, and strong project management skills in fast-paced environments.
Amazon, RSUs
1w
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Customer Success Manager
Rhode Island or Austin or Denver or Georgia or Illinois
$123k-$150k/yr RemoteFull Time
10+ YOERequires 10+ years in customer success, program management, consulting, or strategic account management; executive stakeholder leadership; complex program delivery; business case, risk, and customer outcome expertise; bachelor's degree.
AI, cloud technologies, enterprise software, SaaS, automation, workflow
1w
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Manager Customer Success
Austin, Texas, United States
OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years leading Customer Success teams and 5+ years in enterprise SaaS Customer Success, executive relationship management, value realization, risk mitigation, expansion, and Gainsight, Gong, Aviso, and Salesforce.
Gainsight, Gong, Aviso, Salesforce, Microsoft, Active Directory, Entra ID, SaaS
6d
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Customer Success Manager
San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yr RemoteFull Time
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI
1mo
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Customer Success Senior Manager - Core (Sales & Service) Clouds - TMT
Indianapolis or Chicago or New York City or Seattle or Bellevue or Dallas or San Francisco or Austin
$150k-$227k/yr HybridFull Time
8+ YOE8+ years in customer success or strategic customer-facing SaaS roles; experience managing complex enterprise accounts, driving adoption and renewals across Sales Cloud and Service Cloud, stakeholder influence, and strategic planning.
Sales Cloud, Service Cloud, Einstein for Sales, Einstein for Service
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