440 senior manager customer jobs at 269 companies in Denver, CO
3mo
Save
Mark Applied
Hide
3mo
Senior Customer Success Manager
Denver, Colorado, United States
$120k-$127k/yrHybridFull Time
Spekit: AI-powered revenue enablement and sales knowledge platform.
4+ YOE4–8 years in Customer Success or strategic customer-facing roles; proven net revenue retention; experience with VP/C-suite relationships; ARR portfolio $30K–$200K+; US work authorization.
Salesforce, Gainsight, Vitally, AI tools, Claude, ChatGPT
Denver or New York City or Copenhagen or Amsterdam or Edinburgh or Hamburg or London or Melbourne or Milan
$95k-$110k/yrOnsiteFull Time
TrustpilotLondon Stock Exchange: TRST: Operates an online consumer review and business insights platform.
5+ YOE5+ years in Customer Success or Account Management owning enterprise/strategic SaaS customers; drive product adoption, retention and NPS; strong executive communication, data analysis, and technical proficiency with CRM systems.
Jersey City or Denver or New York City or Leeds or Dublin or Michigan or New Jersey or Pennsylvania or West Virginia
$150k-$187k/yrHybridFull Time
Fanatics: Global digital sports platform for merchandise, collectibles, and betting.
8+ YOERequires 8+ years in operations, customer experience, strategy, consulting, business operations, people management, or related functions; a bachelor's degree or equivalent; strong analytics, leadership, communication, and project execution skills.
MongoDBNASDAQ: MDB: Cloud-based document database platform for software application development.
7+ YOE7+ years in technical customer-facing roles, 4+ years accountable for enterprise customer health/revenue; bachelor’s in CS/STEM or equivalent; strong communication and technical judgment.
EverCommerceNASDAQ: EVCM: Provides integrated SaaS and payment solutions for service businesses.
5+ YOE2+ Mgmt5+ years in SaaS customer success or related roles, 2+ years managing teams, experience with strategic accounts, proficiency with Salesforce and ChurnZero, strong communication and commercial acumen, eligible to work in the US.
McKessonNew York Stock Exchange: MCK: Distributes pharmaceuticals and provides healthcare information technology solutions.
12+ YOE4+ MgmtDegree or equivalent experience, 12+ years of professional experience, 4+ years managing teams, and experience leading customer support operations in complex technology environments.
Jira, Jira Service Management, eazyBI, AI, automation tools, predictive analytics, self-service tools, intelligent routing, SaaS, IT Service Management (ITSM), Six Sigma, Lean
Flexential: Provider of secure data center colocation and cloud infrastructure.
2+ YOE2-3 years B2B customer success experience, CRM and Microsoft Office proficiency, strong communication, presentation, technical aptitude, time management, and statistical analysis skills.
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yrRemoteFull Time
Scout Motors: Designs and manufactures all-electric rugged SUVs and trucks.
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
Mesa LabsNASDAQ: MLAB: Manufactures life science tools and critical quality control solutions.
5+ YOE2+ MgmtBachelor's degree required; 5+ years in customer support with 2+ years management experience. Expertise in complaint and escalation management, cross-functional collaboration, and data-driven continuous improvement.
3+ YOERequires 3–5 years of experience, client-facing or consultative sales experience, strong Microsoft Office skills, communication, relationship management, and multitasking abilities. Finance or economics degree and financial services experience preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Salesforce, ChurnZero, SalesLoft, Power BI
Customer Success Manager, Senior Manager - Global Public Sector (State & Local)
San Francisco or Arizona or Chicago or Denver or Seattle
$123k-$227k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
10+ YOE10+ years in customer success, SaaS platform management, or related work; enterprise customer experience; Salesforce Service Cloud expertise; ability to communicate with technical and executive stakeholders.
Salesforce Service Cloud, Omni-Channel, Digital Engagement, Service Cloud Voice, Einstein AI for Service, Agentforce, AI, Data Cloud
think-cell: Software for creating automated charts in Microsoft PowerPoint.
6+ YOEBachelor's degree and 6+ years in customer marketing, advocacy, strategic customer success, or field engagement. Requires executive presence, program management, communication, Salesforce, Gong, travel, and Microsoft Office proficiency.
Microsoft Office, Microsoft PowerPoint, Salesforce, Gong
think-cell: Software for creating professional charts and layouts in PowerPoint.
6+ YOEBachelor’s degree and 6+ years in customer marketing, advocacy, strategic customer success, or field engagement. Requires program management, executive communication, Salesforce, Gong, Microsoft Office, PowerPoint, and periodic travel.
Microsoft Office, Microsoft PowerPoint, Salesforce, Gong
San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yrRemoteFull Time
Invoca: AI platform for conversation intelligence and revenue execution.
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI
Plastic Molding Technology: Manufacturer of precision injection-molded and thermoformed plastic parts.
7+ YOE7-10 years in Customer Service/Success/Account Management in manufacturing; leadership abilities; ERP experience; IQMS/DELMIAWorks preferred; strong communication and multitasking.
AppianNASDAQ: APPN: Provides a low-code platform for enterprise-grade process automation.
10+ YOEBachelor’s degree, 10+ years in technology or technical consulting, customer advisory and enterprise platform expertise, consulting and executive communication skills, project management, agile practices, and willingness to travel.
Appian, AI, robotic automation, Data Fabric, SaaS, PaaS, Employee Assistance Program (EAP), Employee Stock Purchase Program (ESPP)
Carlisle CompaniesNYSE: CSL: Manufacturer of energy-efficient building envelope products and roofing systems.
5+ YOE2+ MgmtSenior leader with 5+ years in customer service/order management in manufacturing, 2+ years managing teams; SAP and Microsoft Office proficiency; KPI and NPS ownership; experience with dashboards and continuous improvement.
Buildots: AI-powered construction intelligence platform for site progress monitoring.
5+ YOE5+ years construction experience (site-based preferred), stakeholder management, change management, strong written/verbal communication, independent ownership of customers, ability to work in a fast-paced startup.