98 senior manager customer jobs at 72 companies in Rhode Island
2mo
Save
Mark Applied
Hide
Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
1w
Save
Mark Applied
Hide
Senior Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington or Wisconsin or District of Columbia
$115k-$120k/yr RemoteFull Time
6+ YOE6–9 years in customer success, account management, or related IT field; strategic account experience; retention and expansion results; Salesforce and Microsoft 365 knowledge; U.S. travel required.
Salesforce, Microsoft 365, Gainsight, ChurnZero
4w
Save
Mark Applied
Hide
Customer Success Manager - State & Local
Connecticut or Maine or Massachusetts or New Hampshire or New York or Pennsylvania or Rhode Island or Vermont or West Virginia or Florida or North Carolina or South Carolina or Washington
$100k-$115k/yr RemoteFull Time
8+ YOE8+ years enterprise SaaS customer success/account management supporting public sector, CRM experience (SFDC, Hubspot), product support, US travel ability, strong communication and relationship skills, bachelor’s degree or equivalent.
SFDC, Hubspot
2mo
Save
Mark Applied
Hide
Customer Acquisition Manager
United States or Alaska or Delaware or Hawaii or Louisiana or Nebraska or North Dakota or Rhode Island or South Dakota or Vermont or West Virginia or District of Columbia or Puerto Rico
$84k-$97k/yr RemoteFull Time
5+ YOE5+ years customer acquisition marketing experience, managing multi-million media budgets and agencies; advanced paid search/social, SEO, analytics, and Microsoft Office skills; bachelor's degree typical.
Google, Bing, Meta, SEMrush, Ahrefs, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook
6d
Save
Mark Applied
Hide
Senior Customer Experience Specialist - Benefits
California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$106k-$135k/yr RemoteFull Time
Requires strong Benefits product or administration experience in HRIS, payroll, or SaaS; complex escalation management; cross-functional collaboration; QA, coaching, training, problem-solving, and stakeholder management skills.
HRIS, SaaS, User Acceptance Testing (UAT)
1w
Save
Mark Applied
Hide
Customer Success Content & Enablement Manager
Denver or New Jersey or Maryland or New Hampshire or Delaware or South Carolina or Massachusetts or West Virginia or Rhode Island or Connecticut or North Carolina or Pennsylvania or Vermont or Virginia or Ohio or New York or Georgia or Tennessee or Maine or Florida
$88k-$138k/yr HybridFull Time
3+ YOERequires 3–5 years in content creation and project management, electronics supply chain and SaaS knowledge, and typically 5–7 years related experience with a four-year degree or equivalent.
HubSpot, Zendesk, Pendo, Salesforce
2w
Save
Mark Applied
Hide
Senior Project Manager
Cranston, Rhode Island, United States
$85k-$120k/yr OnsiteFull Time
8+ YOERequires 8+ years in project management, design, or manufacturing; custom fixture, woodworking, metal fabrication, CAD, blueprint, leadership, communication, organizational, and problem-solving expertise.
SmartSheet, CAD, Master Control Color Samples
2mo
Save
Mark Applied
Hide
Mgr-Customer Operations
Cumberland, Rhode Island, United States
OnsiteFull Time
6+ YOE6+ MgmtBachelor's degree plus 6 years supervisory experience or 10 years supervisory experience; call center leadership, union experience, vendor management, Microsoft Office (Excel/Word/PowerPoint); drive performance and compliance in a regulated environment.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2mo
Save
Mark Applied
Hide
Mgr-Customer Operations
Cumberland, Rhode Island, United States
OnsiteFull Time
6+ MgmtSupervisory experience (6+ years with degree or 10+ years direct), experience leading union and non-union call center teams, proficiency with Microsoft Excel/Word/PowerPoint, knowledge of call center processes and metrics, strong leadership and performance management.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1w
Save
Mark Applied
Hide
Senior Manager, Proposals
North Carolina or Shakopee or Claremont or United States or Alabama or Arizona or Arkansas or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Idaho or Illinois or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Montana or Nebraska or Nevada or New Hampshire or New Jersey or New Mexico or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or West Virginia or Phoenix or Tempe or Fremont or Milpitas or San Diego or San Jose or Santa Ana or Santa Clara or Sunnyvale or Englewood or Westminster or Cheshire or Wallingford or Fort Lauderdale or Kissimmee or Marietta or Suwanee or Boise or Joliet or Lisle or Westchester or Chelmsford or Lowell or Omaha or Sidney or Sparks or Warren or Santa Teresa or Syracuse or Apex or Cary or Catawba or Charlotte or Conover or Fuquay-Varina or Garner or Greensboro or Hickory or Newton or Pineville or Raleigh or Statesville or Westerville or Beaverton or Harrisburg or Horsham or Middletown or Chattanooga or Austin or Dallas or Euless or Houston or Humble or Mission or Richardson or Ashburn or Forest or Lynchburg or Tysons or Wana
$118k-$153k/yr RemoteFull Time
5+ YOERequires a bachelor's degree or 10+ years of field experience, 5+ years across product lines, persuasive technical writing, customer requirements experience, project leadership, and mentoring skills.
Database
3d
Save
Mark Applied
Hide
Senior Product Manager - Alto Professional
Cumberland, Rhode Island, United States
OnsiteFull Time
5+ YOERequires 5+ years in professional audio product management, a bachelor's degree or equivalent experience, professional audio expertise, market knowledge, customer-facing experience, and advanced Microsoft Office, Adobe Creative Suite, Jira, and AI platform skills.
Microsoft Office, Adobe Creative Suite, Jira, Microsoft SharePoint
4d
Save
Mark Applied
Hide
Customer Success Executive
South Carolina or Maine or West Virginia or New Jersey or Pennsylvania or Delaware or Georgia or North Carolina or Maryland or Connecticut or Florida or Ohio or Virginia or New York or New Hampshire or Rhode Island or Massachusetts or District of Columbia or Vermont
$89k-$130k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success or account management, a bachelor's degree or equivalent experience, executive communication, analytical and negotiation skills, cross-functional collaboration, and technology and networking knowledge.
Microsoft Office
4w
Save
Mark Applied
Hide
Customer Program Owner - Health 100
Woonsocket or Connecticut or New York or Massachusetts
$100k-$232k/yr RemoteFull Time
10+ YOE10+ years enterprise customer-facing program management or customer success experience, enterprise software implementation fluency, cross-functional coordination, structured communication and long-horizon program management.
3d
Save
Mark Applied
Hide
Customer Success Executive
South Carolina or Connecticut or Delaware or Florida or Georgia or Maine or Maryland or Massachusetts or New Hampshire or New Jersey or New York or North Carolina or Ohio or Pennsylvania or Rhode Island or Vermont or Virginia or District of Columbia or West Virginia
$89k-$130k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success or account management, executive communication, strategic relationship building, negotiation, analytics, cross-functional collaboration, technology and networking knowledge, and MS Office proficiency.
Microsoft Office
2mo
Save
Mark Applied
Hide
Senior Renewals Manager
California or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$105k-$114k/yr RemoteFull Time
6+ YOE6+ years in renewals, account management, or customer success; proven success closing complex SaaS renewals; strong negotiation, executive communication, forecasting, and risk-management skills.
Gainsight CustomerOS
1w
Save
Mark Applied
Hide
Senior Director, Customer Business Development (CVS)
Rhode Island or United States
$170k-$210k/yr RemoteFull Time
10+ YOEBachelor’s degree and 10+ years of direct selling, customer business management, commercial strategy, or CPG experience. Requires drug-channel experience, P&L ownership, forecasting, cross-functional planning, and people leadership.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Adobe Acrobat, Access, POS, omnichannel
3w
Save
Mark Applied
Hide
Director of Customer Success
Newport, Rhode Island, United States
OnsiteFull Time
7+ YOE4+ Mgmt7+ years in customer success/account management with 4+ years leading teams; experience owning retention/NRR, segmentation, 1:many programs, and stakeholder alignment; hands-on with HubSpot and Salesforce; strong communication and systems thinking.
HubSpot, Salesforce
4w
Save
Mark Applied
Hide
Principal Customer Experience Partner
Johnston, Rhode Island, United States
HybridFull Time
Enterprise experience in customer experience, transformation, service design, and stakeholder influence; bachelor\u0002s degree required, master\u0002s preferred; strong analytical and storytelling skills.
1d
Save
Mark Applied
Hide
Director, Global Customer Insights & Experience
Nashville or United States or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
$138k-$230k/yr HybridFull Time
Bachelor’s degree required; master’s preferred. Requires progressive customer or employee experience leadership, insights and survey programs, analytics, journey mapping, stakeholder influence, change leadership, vendor management, and governance expertise.
Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), CRM
6d
Save
Mark Applied
Hide
Senior Manager, User Experience
United States or Melville or Arizona or Delaware or Florida or Georgia or Kentucky or Nevada or New Jersey or New York or North Carolina or Ohio or Rhode Island or South Carolina or Tennessee or Texas or Virginia or Washington
$156k-$195k/yr RemoteFull Time
10+ YOE2+ MgmtBachelor's degree in marketing or related field; 10+ years of UX leadership experience, including 2+ years managing designers; customer research, executive presentation, portfolio, Figma, and analytics experience.
Figma, Amplitude, AI
Explore Jobs
Expand Your Job Search
Top Cities in Rhode Island for Senior Manager Customer
- Senior Manager Customer jobs in Providence, RI
- Senior Manager Customer jobs in Warwick, RI
- Senior Manager Customer jobs in Cranston, RI
- Senior Manager Customer jobs in Pawtucket, RI
- Senior Manager Customer jobs in East Providence, RI
- Senior Manager Customer jobs in Woonsocket, RI
- Senior Manager Customer jobs in Coventry, RI
- Senior Manager Customer jobs in Cumberland, RI
- Senior Manager Customer jobs in North Providence, RI
- Senior Manager Customer jobs in South Kingstown, RI
- Senior Manager Customer jobs in West Warwick, RI
- Senior Manager Customer jobs in Johnston, RI
- Senior Manager Customer jobs in North Kingstown, RI
- Senior Manager Customer jobs in Newport, RI
- Senior Manager Customer jobs in Bristol, RI
- Senior Manager Customer jobs in Smithfield, RI
- Senior Manager Customer jobs in Lincoln, RI
- Senior Manager Customer jobs in Central Falls, RI
- Senior Manager Customer jobs in Westerly, RI
- Senior Manager Customer jobs in Portsmouth, RI