702 senior support manager jobs at 396 companies in Avon, MA
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Senior Manager, Product & Data Support
Framingham, Massachusetts, United States
$150k-$224k/yr OnsiteFull Time
8+ YOE2+ Mgmt8+ years in product support/knowledge management; experience building/rebuilding a support function; strong leadership and cross-functional collaboration.
Jira Service Management, Knowledge management systems, SaaS platforms, Data analytics tools
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Senior Manager, Technical Support
Concord, Massachusetts, United States
$105k-$145k/yr RemoteFull Time
5+ YOE3+ Mgmt5+ years in technical/customer support with 3+ years managing B2B SaaS support teams; experience with AI-driven support ecosystems, escalation management, metrics-driven operations, and cross-functional collaboration.
Salesforce Agentforce, Fin by Intercom, Forethought, Salesforce, SMTP, SPF, DKIM, DMARC, DNS, VPN, REST API
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Senior Contracting Support Manager
Bedford, Massachusetts, United States
$120k-$130k/yr OnsiteFull Time
10+ YOEU.S. citizen with active Top Secret clearance, 10+ years DoD experience, acquisition/contracting expertise, Bachelor's or Master's preferred, strong problem-solving and analytical skills.
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Legal Support Manager
Atlanta or Baltimore or New York City or Washington or Philadelphia or Miami or Boston
$113k-$172k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years executive legal support experience with 2+ years supervisory responsibility, strong communication, organizational and computer skills, ability to manage multiple projects and maintain confidentiality.
3mo
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Senior Manager, Technical Product Support Engineering
Wilmington, Massachusetts, United States
$155k-$233k/yr OnsiteFull Time
15+ YOE5+ Mgmt15+ years in semiconductor capital equipment; leadership in technical support; strong lithography/inspection knowledge; travel 25-30%.
Lithography equipment, Inspection/metrology, Panel-level manufacturing tools, CAPEX management
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Senior Administrative Support Specialist
Bedford, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
12+ YOEActive Secret clearance, U.S. citizenship, advanced Microsoft Office and DTS proficiency, experience supporting DoD acquisitions, calendar and travel management, strong communication and organizational skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Defense Travel System (DTS), SharePoint, ATAAPS, LCMP, PMRT, Zoom, WebEx
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Senior Manager of Customer Support
Boston or New York City
$150k-$210k/yr OnsiteFull Time
7+ YOE7+ Mgmt7+ years building and leading multi-channel consumer support teams, data-driven, P&L experience, experience with AI-assisted support tooling, strong process and cross-functional partnership skills.
1mo
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Administrative Support Specialist, Senior
Hanscom Air Force Base, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
12+ YOEU.S. citizen with Bachelor's and 12 years related experience (5 in DoD); Secret clearance required; proficiency with Microsoft Office and DTS; strong communication, organization, and records management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Defense Travel System (DTS), SharePoint, Zoom, WebEx
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Office Manager - Mid/Senior Level
Groton or Newport
$75k-$90k/yr OnsiteFull Time
5+ YOEBachelor's degree in business administration, management, or related field; 5+ years of administrative or office management experience; DTS, Microsoft Office, senior-leader support, discretion, and active SECRET clearance required.
Defense Travel System (DTS), Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, VTC, HIPAA, FedRAMP, NIST 800-53
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Manager - Platform Support
Boston, Massachusetts, United States
HybridFull Time
6+ YOE4+ MgmtRequires 6–8+ years in production support, service delivery, or platform operations; 4+ years of leadership; a bachelor's degree; IT operations expertise; and investment workflow experience.
ITSM, Charles River Investment Management Solution (CR-IMS), BNY Eagle, Heliograph Message Broker, Control-M, AutoSys, Tidal, ActiveBatch, HCL Workload Automation/Maestro, ServiceNow, Jira Service Management, Helix, Splunk, AppDynamics, Tableau, Microsoft Power BI, Microsoft Excel, Wellhub, EHR
4d
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Sr Business Support Manager
Johnston or Short Hills or Westwood or Conshohocken or Southfield
$127k-$184k/yr OnsiteFull Time
4+ YOERequires a diploma or equivalent, 4+ years supporting infrastructure, facilities, property, or real estate operations, and experience with budgeting, project management, stakeholder coordination, vendors, and cross-functional corporate operations.
2w
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Executive Support Senior Program Manager, Tech Advisor
Boston or San Francisco or Seattle or New York City or Washington or United States
$245k-$305k/yr HybridFull Time
10+ YOERequires hands-on physical security technology and program management experience, vendor lifecycle management, technical writing, judgment under ambiguity, and a relevant bachelor's degree or equivalent experience.
cameras, alarms, access control, sensor networks, home networks
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Senior Product Manager
Hartford or Boston or Stamford or New York City or Philadelphia
$132k-$257k/yr OnsiteFull Time
Bachelor’s degree and extensive commercial property and casualty experience with product development, underwriting support, or pricing exposure; strong communication, analytical, risk management, and regulatory skills.
Leading technology
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Senior Program Manager
Hanscom Air Force Base, Massachusetts, United States
OnsiteFull Time
Must be U.S. citizen; provide acquisition and program management support across the acquisition lifecycle for Air Force programs.
1w
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Materials Management Technical Support, Senior Manager
Boston, Massachusetts, United States
$129k-$193k/yr OnsiteFull Time
6+ YOE3+ MgmtBS or MS in supply chain or related discipline; 6 years of site-based materials management experience in cell and gene therapy, biopharmaceutical, or pharmaceutical manufacturing; 3 years of leadership experience.
ERP, MRP, WMS, Kanban
1mo
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AV Support Manager
Boston, Massachusetts, United States
OnsiteFull Time
5+ YOE5+ years post-secondary education or relevant work experience, supervisory experience, technical AV/multimedia expertise, project management skills, CTS certification.
1mo
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Senior Program Manager
Bedford, Massachusetts, United States
$160k-$188k/yr OnsiteFull Time
8+ YOEUS citizen with Top Secret clearance, 8+ years related experience (5+ in DoD preferred), knowledge of DoDI 5000 series, acquisition program management, risk/cost/schedule management, and source selection support.
Microsoft Office Suite
2d
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Support Delivery Manager
United States or Cambridge
$105k-$190k/yr RemoteFull Time
8+ YOERequires 8 years of relevant experience, technical account management or customer success experience, data analysis, networking and cloud security knowledge, and strong customer communication skills.
DNS, HTTP, TCP/IP, LinkedIn Learning
3d
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Manager, Customer Support Engineering
San Francisco or Cambridge
OnsiteFull Time
6+ YOE2+ MgmtRequires 6+ years in customer-facing technical support or solutions engineering and 2+ years managing people, with experience in systems, reporting, logs, debuggers, firmware, Linux applications, and cloud services.
Linux
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Attorney Support PROS Senior Coordinator – Workflow
Boston or Washington
$100k-$115k/yr HybridFull Time
5+ YOEOrganize and oversee PROS team workflow, train and coach staff, ensure customer service excellence, protect confidential information; requires strong PC/Microsoft Office skills, knowledge of Chrome River, Outlook, Cisco Phone, Intapp, iManage, Foundation, and Event Management System; HS diploma required, bachelor's preferred; 1+ year in legal envir...
Chrome River, Outlook, Cisco Phone, Intapp, iManage, Foundation, Event Management System, Microsoft Office
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