734 senior support manager jobs at 404 companies in Boston, MA

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Senior Manager, Product & Data Support
Framingham, Massachusetts, United States
$150k-$224k/yr OnsiteFull Time
Definitive Healthcare
Definitive HealthcareNASDAQ: DH: Provides healthcare commercial intelligence through a SaaS data platform.
8+ YOE2+ Mgmt8+ years in product support/knowledge management; experience building/rebuilding a support function; strong leadership and cross-functional collaboration.
Jira Service Management, Knowledge management systems, SaaS platforms, Data analytics tools
3w
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Senior Manager, Technical Support
Concord, Massachusetts, United States
$105k-$145k/yr RemoteFull Time
ProcessUnity
ProcessUnity: Sells cloud software for enterprise risk and compliance management.
5+ YOE3+ Mgmt5+ years in technical/customer support with 3+ years managing B2B SaaS support teams; experience with AI-driven support ecosystems, escalation management, metrics-driven operations, and cross-functional collaboration.
Salesforce Agentforce, Fin by Intercom, Forethought, Salesforce, SMTP, SPF, DKIM, DMARC, DNS, VPN, REST API
1mo
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Senior Contracting Support Manager
Bedford, Massachusetts, United States
$120k-$130k/yr OnsiteFull Time
Applied Research Solutions
Applied Research Solutions: Providing technical engineering and mission support to defense agencies.
10+ YOEU.S. citizen with active Top Secret clearance, 10+ years DoD experience, acquisition/contracting expertise, Bachelor's or Master's preferred, strong problem-solving and analytical skills.
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Legal Support Manager
Atlanta or Baltimore or New York City or Washington or Philadelphia or Miami or Boston
$113k-$172k/yr HybridFull Time
DLA Piper
DLA Piper: Global law firm providing comprehensive legal and business services.
5+ YOE2+ Mgmt5+ years executive legal support experience with 2+ years supervisory responsibility, strong communication, organizational and computer skills, ability to manage multiple projects and maintain confidentiality.
2w
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Senior Administrative Support Specialist
Hanscom AFB, Massachusetts, United States
OnsiteFull Time
Odyssey Systems
Odyssey Systems: Provides engineering, integration, and technical services to defense clients.
US citizenship and active Secret clearance required. Provide executive administrative support, calendar and records management, DTS travel support, SharePoint and MS Office proficiency, and reporting for DoD program offices.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Defense Travel System (DTS), SharePoint, Microsoft Teams, Zoom, WebEx
3mo
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Senior Manager, Technical Product Support Engineering
Wilmington, Massachusetts, United States
$155k-$233k/yr OnsiteFull Time
Onto Innovation
Onto InnovationNYSE: ONTO: Provides metrology and inspection solutions for semiconductor manufacturers.
15+ YOE5+ Mgmt15+ years in semiconductor capital equipment; leadership in technical support; strong lithography/inspection knowledge; travel 25-30%.
Lithography equipment, Inspection/metrology, Panel-level manufacturing tools, CAPEX management
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Senior Manager, Patient Support Operations
Cambridge, Massachusetts, United States
$160k-$200k/yr OnsiteFull Time
Sana Biotechnology
Sana BiotechnologyNASDAQ: SANA: Developing engineered cells as medicines to treat human diseases.
8+ YOE8+ years in clinical development operations or CRA in transplant/cell therapy; bachelor’s in life sciences or nursing (RN); strong hospital experience; domestic travel; excellent communication.
CTMS, TMF, SOPs
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Senior Contracting Support
Bedford, Massachusetts, United States
$120k-$140k/yr OnsiteFull Time
Odyssey Systems
Odyssey Systems: Provides technical engineering and program management for government agencies.
10+ YOEUS citizen with MA/MS in related discipline, 10+ years related experience, Top Secret/SCI clearance current within 5 years, ability to support acquisition lifecycle and perform data analysis and contract close-out.
3w
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Senior Administrative Support Specialist
Bedford, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
Astrion
Astrion: Provides engineering, cybersecurity, and mission support services.
12+ YOEActive Secret clearance, U.S. citizenship, advanced Microsoft Office and DTS proficiency, experience supporting DoD acquisitions, calendar and travel management, strong communication and organizational skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Defense Travel System (DTS), SharePoint, ATAAPS, LCMP, PMRT, Zoom, WebEx
3w
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Senior Administrative Support Specialist
Bedford, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
Astrion
Astrion: Provide engineering and mission support services to federal government agencies.
Active Secret clearance and U.S. citizenship required; advanced Microsoft Office and administrative skills; experience supporting DoD acquisition or program offices; calendar, travel (DTS), records, and meeting management.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft Office Suite, ATAAPS, LCMP, PMRT, Defense Travel System (DTS), Zoom, WebEx
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Senior Manager of Customer Support
Boston or New York City
$150k-$210k/yr OnsiteFull Time
Suno
Suno: AI platform for creating full songs from text prompts.
7+ YOE7+ Mgmt7+ years building and leading multi-channel consumer support teams, data-driven, P&L experience, experience with AI-assisted support tooling, strong process and cross-functional partnership skills.
3w
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Central SMO Support Manager
Los Angeles or Georgia or Minnesota or Massachusetts or Colorado or California or Seattle or Washington or Boston or New York City
$109k-$185k/yr OnsiteFull Time
MiniMed Group
MiniMed GroupNasdaq: MMED: A that develops insulin delivery systems and connected care to improve life for people with diabetes.
5+ YOEBachelor's degree and 5+ years program management experience, Smartsheet proficiency, divestiture or spin-off exposure preferred, healthcare domain knowledge, strong presentation and change management skills.
Smartsheet
2mo
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Attorney Support Manager
Boston, Massachusetts, United States
$140k-$160k/yr HybridFull Time
Latham & Watkins
Latham & Watkins: Global law firm providing legal counsel to businesses.
7+ YOESeven years cumulative experience; five years in a legal or professional services environment; high school diploma required; bachelor’s preferred.
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Attorney Support Manager
Boston, Massachusetts, United States
$140k-$160k/yr HybridFull Time
Latham & Watkins
Latham & Watkins: Global law firm providing legal services for complex corporate matters.
7+ YOE7+ years of cumulative experience with at least 5 years in a legal or professional services environment; leadership, planning, and staffing skills; high school diploma required, bachelor’s preferred.
3w
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Administrative Support Specialist, Senior
Hanscom Air Force Base, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
Torch Technologies
Torch Technologies: Provides research and engineering services to the defense industry.
12+ YOEU.S. citizen with Bachelor's and 12 years related experience (5 in DoD); Secret clearance required; proficiency with Microsoft Office and DTS; strong communication, organization, and records management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Defense Travel System (DTS), SharePoint, Zoom, WebEx
1mo
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Litigation Support Project Manager - Multiple Offices (Hybrid)
Boston or New York City or Newark or Philadelphia or New Haven
$62-$81/hr HybridFull Time
Littler Mendelson, P.C.
Littler Mendelson, P.C.: Global law firm focused exclusively on employment and labor law.
10+ YOE10+ years eDiscovery/litigation support project management experience, Bachelor’s degree required, RelativityOne/Everchron/OnCue experience, strong eDiscovery/EDRM knowledge, stakeholder and team management skills.
RelativityOne, Everchron, OnCue
4d
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Manager - Platform Support
Boston, Massachusetts, United States
HybridFull Time
MFS
MFS: Manages mutual funds and investment portfolios for global clients.
6+ YOE4+ MgmtRequires 6–8+ years in production support, service delivery, or platform operations; 4+ years of leadership; a bachelor's degree; IT operations expertise; and investment workflow experience.
ITSM, Charles River Investment Management Solution (CR-IMS), BNY Eagle, Heliograph Message Broker, Control-M, AutoSys, Tidal, ActiveBatch, HCL Workload Automation/Maestro, ServiceNow, Jira Service Management, Helix, Splunk, AppDynamics, Tableau, Microsoft Power BI, Microsoft Excel, Wellhub, EHR
1w
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Manager, Customer Support (Remote)
Bloomington or Amherst
RemoteFull Time
Neumo
Neumo: Provides integrated software and payment solutions for government agencies.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams, strong leadership and communication skills, problem-solving ability, and experience with cross-functional projects and support tools.
Microsoft Office Suite, Salesforce, Zendesk, Jira
3d
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Executive Support Senior Program Manager, Tech Advisor
Boston or San Francisco or Seattle or New York City or Washington or United States
$245k-$305k/yr HybridFull Time
Anthropic
Anthropic: Developing safe and reliable artificial intelligence systems.
10+ YOERequires hands-on physical security technology and program management experience, vendor lifecycle management, technical writing, judgment under ambiguity, and a relevant bachelor's degree or equivalent experience.
cameras, alarms, access control, sensor networks, home networks
5d
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Senior Product Manager
Hartford or Boston or Stamford or New York City or Philadelphia
$132k-$257k/yr OnsiteFull Time
AXA
AXAEuronext Paris: CS: Global provider of insurance, investment, and financial protection services.
Bachelor’s degree and extensive commercial property and casualty experience with product development, underwriting support, or pricing exposure; strong communication, analytical, risk management, and regulatory skills.
Leading technology