1,542 senior support manager jobs at 809 companies in Bound Brook, NJ
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
3mo
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Senior Practice Support Project Manager
New York, New York, United States
$170k-$190k/yr HybridFull Time
8+ YOEEight+ years in electronic discovery consulting and project management with data processing and document review; bachelor’s degree; PMP or CEDS preferred.
2mo
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Senior Technical Support Manager
London or Lisbon or Cluj-Napoca or New York City or Singapore
HybridFull Time
4+ YOE2+ MgmtSenior people leader with 4+ years in technical/customer support (2+ years managing multi-team or tiered L1/L2 functions); experience with ticketing platforms (Pylon, Zendesk, Freshdesk, Intercom, Salesforce Service Cloud), data-driven, AI/automation, KPI tracking and cross-functional influence.
Pylon, Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, Slack, Linear, Jira
3mo
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Senior Practice Support Project Manager
New York, New York, United States
$170k-$190k/yr HybridFull Time
8+ YOE8+ years eDiscovery and project management experience, bachelor’s degree, PMP or CEDS preferred, expertise in eDiscovery processes, IT systems architecture, forensics collection, and litigation support.
1mo
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Legal Support Manager
Atlanta or Baltimore or New York City or Washington or Philadelphia or Miami or Boston
$113k-$172k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years executive legal support experience with 2+ years supervisory responsibility, strong communication, organizational and computer skills, ability to manage multiple projects and maintain confidentiality.
1mo
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Product Support Manager
Mahwah or Irvine or Los Angeles
$107k-$150k/yr FieldFull Time
5+ YOE2+ MgmtBachelor's degree or equivalent,7+ years automotive experience,5+ years litigation/case management experience,2+ years people management; strong leadership, analytical, litigation workflow and change management skills.
1w
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Senior Manager, Customer Support Operations
United States or Delran or Longmont or Irving
$88k-$146k/yr RemoteFull Time
12+ YOE4+ MgmtDegree or equivalent experience, 12+ years of professional experience, 4+ years managing teams, and experience leading customer support operations in complex technology environments.
Jira, Jira Service Management, eazyBI, AI, automation tools, predictive analytics, self-service tools, intelligent routing, SaaS, IT Service Management (ITSM), Six Sigma, Lean
2w
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Senior Customer Support Controls & Governance Program Manager
San Francisco or New York City or Portland or Canada or United States
$139k-$193k/yr RemoteFull Time
7+ YOERequires 7+ years in program management, operations, risk, compliance, support operations, governance, or related work in regulated environments, plus regulatory remediation, audit readiness, controls, and cross-functional influence.
SaaS
2mo
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Manager, Client Support
New York, New York, United States
$75k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years managing programmatic activities; experience supervising staff; strong customer service and data skills; Bachelor’s preferred; graduate degree strongly preferred.
MS Office, Program management software
2mo
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Senior Manager of Customer Support
Boston or New York City
$150k-$210k/yr OnsiteFull Time
7+ YOE7+ Mgmt7+ years building and leading multi-channel consumer support teams, data-driven, P&L experience, experience with AI-assisted support tooling, strong process and cross-functional partnership skills.
1mo
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Product Support Manager- Corporate Deposits - Vice President
New York, New York, United States
$110k-$190k/yr HybridFull Time
5+ YOE5+ years in client onboarding, product support, middle office or cash management; experience with corporate banking products, Salesforce proficiency, bachelor’s degree in Finance/Economics/Business.
Salesforce
1mo
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Manager, IT Support
New York City, New York, United States
$230k-$265k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years in IT support/operations with 3+ years managing support teams; hands-on macOS, identity and access, hardware lifecycle, AV response; strong communication, security-first mindset, and metric-driven leadership.
macOS, AV, Claude
3w
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Senior Manager, Customer Support & Success
New York City, New York, United States
$150k-$160k/yr HybridFull Time
6+ YOERequires 6+ years in customer success, support leadership, RevOps, client experience, or CX enablement; experience building CX programs, improving retention metrics, analyzing customer data, and using CRM, Jira, and BI tools.
Kustomer, Jira
4d
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Legal Support - Assistant, Senior Assistant, and Specialist
New York City, New York, United States
$61k-$118k/yr OnsiteFull Time
3+ YOEHigh school diploma required. Assistant roles require Microsoft Office proficiency; senior assistant requires 3+ years and law firm experience; specialist requires 5+ years and document management experience.
Microsoft Office, InTapp, Chrome River, NetDocs, Google Chrome, iManage, LinkedIn, Microsoft Outlook
3d
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Senior Support Services Implementation & Readiness Manager
Toronto or New York City
$100k-$120k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree or equivalent experience; 7+ years in travel contact center operations, training, implementation, or readiness; 5+ years leading training implementations; 3+ years of leadership; deep Flight expertise and travel-agent knowledge.
Jira, Confluence, Smartsheet, Google Workspace, learning-management systems, virtual-training platforms, airline reservation systems, Global Distribution Systems
3mo
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Senior Administrative Assistant
New York, New York, United States
$85k-$100k/yr OnsiteFull Time
10+ YOEOver ten years in administrative support for senior management; strong calendar and travel coordination; fluent in French and English; MS Office; Concur experience.
Microsoft Outlook, Word, Excel, PowerPoint, Concur
3mo
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Product Support Manager
New York, New York, United States
HybridFull Time
Lead and mentor a product support team; drive monthly targets and CSAT; optimize support systems; collaborate with engineering and product.
Intercom, Linear, Rootly, SQL, Python, R
2mo
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Technical Support Manager
New York City, New York, United States
$140k-$170k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's in a technical field required; 5+ years supporting data platforms, 2+ years people management; strong SQL and data modeling skills; experience with cloud data warehouse concepts; excellent communication.
Sigma, SQL, Cloud Data Warehouse (CDW), Snowflake, Redshift, BigQuery, GCP, AWS, Python
1mo
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Litigation Support Project Manager - Multiple Offices (Hybrid)
Boston or New York City or Newark or Philadelphia or New Haven
$62-$81/hr HybridFull Time
10+ YOE10+ years eDiscovery/litigation support project management experience, Bachelor’s degree required, RelativityOne/Everchron/OnCue experience, strong eDiscovery/EDRM knowledge, stakeholder and team management skills.
RelativityOne, Everchron, OnCue
1w
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Manager, Facilities Analysis & Support
New York City, New York, United States
$102k-$127k/yr OnsiteFull Time
6+ YOE3+ MgmtBachelor’s degree in a related field, six years of professional experience, and three years of managerial, supervisory, or administrative experience. Requires analytical, project management, process improvement, and communication skills.
Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Visio, Microsoft Power BI, Tableau, PSR
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