668 senior support manager jobs at 380 companies in Chicago, IL
3w
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Product Support and Training Manager
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$120k-$175k/yr HybridFull Time
5+ YOE5+ years supporting web/SaaS applications with experience in product support, training, knowledge management, supervising staff, and cross-functional collaboration.
Microsoft Office, iManage, Azure DevOps, Jira, Confluence, Agile/Scrum, CI/CD, JSON, XML, SQL
1w
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Captive Support Manager
Itasca, Illinois, United States
$105k-$110k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's degree or equivalent experience; 5+ years of operations or service leadership experience, including 2+ years of direct people management in a metrics-driven environment.
KPIs, SLAs
1w
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Manager Support Ops
Schaumburg or Meridian
$75k-$130k/yr OnsiteFull Time
PaylocityNASDAQ: PCTY: Provides cloud-based software for payroll, HR, and workforce management.
5+ MgmtOperational management experience (5+ years preferred), bachelor’s degree, experience with control/auditing processes, program/process improvement, matrix project environments, payroll/HR data experience preferred.
1mo
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Facilities Support Manager
Elk Grove Village, Illinois, United States
$94k-$125k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's or equivalent, 5+ years supervisory experience, strong communication and computer skills, proficiency with Microsoft Word/Excel/Outlook, ability to lift >30 lb and perform office tasks.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Windows
1w
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Manager, Technology Support
Chicago, Illinois, United States
$108k-$135k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience, 5+ years in technology support, vendor management, or IT service management, ITIL experience, strong analytics, communication, and stakeholder management skills.
ITIL, ServiceNow, Power BI, Jira, Confluence
1mo
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Legal Support Services & Operations Manager
Chicago, Illinois, United States
$135k-$175k/yr HybridFull Time
5+ YOE5+ Mgmt5+ years managing legal administrative support or operations in a law firm or professional services setting; familiarity with patent/trademark/litigation support; proficiency with Microsoft Office (Word, Excel, PowerPoint); experience in training, staffing strategy, and process improvement.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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IT Support Manager
Carol Stream, Illinois, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree or equivalent experience, 5+ years in IT support and infrastructure, 2+ years managing vendors or MSPs, and experience with servers, networks, Active Directory, Microsoft 365, scripting, and automation.
Windows, Linux, Active Directory, Microsoft 365, PowerShell, Python, Azure, AWS, RMM, ITIL, Microsoft, Cisco, CompTIA
4d
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Manager, Tech Support
Vernon Hills, Illinois, United States
$85k-$95k/yr OnsiteFull Time
10+ YOERequires 10+ years in technical support or customer-service call centers, call-center management, leadership, communication, analytical problem-solving, and proficiency with MS Office and MS Excel.
Microsoft Office, Microsoft Excel, RingCentral, NetSuite
1mo
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Operational Support Senior Manager- Hybrid
Chicago, Illinois, United States
$153k-$187k/yr HybridFull Time
3+ YOEBachelor's in business/HR or related and 3+ years supply chain/support experience; experience with vendor pricing management, Fusebox platform, EDI/EDI 810 invoice workflows, requirements engineering in agile, SLA/KPI design, analytics and pricing controls.
Fusebox, EDI 810, EDI
3w
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Senior Product Operations Manager
Glenview, Illinois, United States
$154k-$193k/yr HybridFull Time
10+ YOE10+ years in product management/operations or related fields; strong facilitation, analytical, and communication skills; ability to influence senior leaders, define metrics, and support strategic planning.
SAFe
2mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
1mo
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IS Services & Support Manager
Chicago, Illinois, United States
HybridFull Time
10+ YOEBachelor's degree in IT or related field (or equivalent), ~10 years progressive IS/support experience, project and change management knowledge, supervisory and vendor management experience, strong communication and analytical skills.
2mo
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Senior Marketing Manager - Patient Support Systems
Deerfield, Illinois, United States
$168k-$231k/yr OnsiteFull Time
8+ YOE8+ years in product/marketing, preferably medical devices; strong communication, presentations, cross-functional collaboration; proficient with Microsoft Office and Salesforce; travel up to 30%.
Microsoft Office, Salesforce, ERP systems
3w
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Manager Turbine Support
Warrenville, Illinois, United States
$162k-$180k/yr HybridFull Time
8+ YOEBachelor's with 8+ yrs power generation or equivalent experience; demonstrated leadership in ≥3 refueling outages; maintain access/medical requirements.
4d
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Regional Service Support Manager
Elgin or Florida
$85k-$95k/yr FieldFull Time
5+ YOEBachelor's degree and 5+ years of vehicle service, repair, fluid power, electronics, or related technology experience. Requires technical training, troubleshooting, customer support, and dealer management capabilities.
ESG Service Cloud
1mo
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Desktop Support Manager
Washington or Chicago or Boston or New York City
$95k-$135k/yr HybridFull Time
8+ YOE8+ years relevant experience, supervisory experience, strong technical knowledge of enterprise apps, desktop OS, network architectures, vendor management, project delivery of hardware rollouts, and Zoom Rooms/Microsoft environments.
FrontLine, Zoom Rooms, Microsoft M365 G5, Microsoft GCC
1mo
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OCM Senior Manager
Chicago, Illinois, United States
HybridFull Time
8+ YOEBachelor's degree, 8+ years change management experience supporting data, technology or process transformations; change management certification a plus; strong communications and stakeholder management skills.
2w
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Business Support Manager
Chicago, Illinois, United States
$47k-$79k/yr OnsiteFull Time
5+ YOEAssociates degree in business or office management required (bachelor's preferred); minimum 5 years office administration; payroll, recordkeeping, HIPAA compliance, vendor/payment processing, and staff supervision experience; strong PC/software and communication skills.
ReqLogic
2mo
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Business Support Manager - Communications - Vice President
Elgin or San Antonio
$105k-$150k/yr OnsiteFull Time
5+ YOE5+ years in technology operations/production support with incident management, controls execution, release coordination, metrics ownership, and people leadership; strong communication and stakeholder skills.
1mo
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Senior Coordinator, Executive Support
Chicago, Illinois, United States
$48k-$59k/yr HybridFull Time
2+ YOEMinimum 2 years administrative experience including calendar management; proficiency in Microsoft Suite and G-Suite; experience with Salesforce, Zoom, Jira, Asana, Slack; bachelor’s or equivalent preferred; authorized to work in the U.S.; 10-20% travel.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Drive, Google Docs, Google Forms, Google Sheets, Gmail, Salesforce, Zoom, Jira, Asana, Slack
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