401 senior support manager jobs at 237 companies in Gardner, MA
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Senior Manager, Product & Data Support
Framingham, Massachusetts, United States
$150k-$224k/yr OnsiteFull Time
8+ YOE2+ Mgmt8+ years in product support/knowledge management; experience building/rebuilding a support function; strong leadership and cross-functional collaboration.
Jira Service Management, Knowledge management systems, SaaS platforms, Data analytics tools
1mo
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Senior Manager, Technical Support
Concord, Massachusetts, United States
$105k-$145k/yr RemoteFull Time
5+ YOE3+ Mgmt5+ years in technical/customer support with 3+ years managing B2B SaaS support teams; experience with AI-driven support ecosystems, escalation management, metrics-driven operations, and cross-functional collaboration.
Salesforce Agentforce, Fin by Intercom, Forethought, Salesforce, SMTP, SPF, DKIM, DMARC, DNS, VPN, REST API
1mo
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Senior Contracting Support Manager
Bedford, Massachusetts, United States
$120k-$130k/yr OnsiteFull Time
10+ YOEU.S. citizen with active Top Secret clearance, 10+ years DoD experience, acquisition/contracting expertise, Bachelor's or Master's preferred, strong problem-solving and analytical skills.
3mo
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Senior Manager, Technical Product Support Engineering
Wilmington, Massachusetts, United States
$155k-$233k/yr OnsiteFull Time
15+ YOE5+ Mgmt15+ years in semiconductor capital equipment; leadership in technical support; strong lithography/inspection knowledge; travel 25-30%.
Lithography equipment, Inspection/metrology, Panel-level manufacturing tools, CAPEX management
2mo
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Senior Manager, Patient Support Operations
Cambridge, Massachusetts, United States
$160k-$200k/yr OnsiteFull Time
8+ YOE8+ years in clinical development operations or CRA in transplant/cell therapy; bachelor’s in life sciences or nursing (RN); strong hospital experience; domestic travel; excellent communication.
CTMS, TMF, SOPs
6d
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Senior Manager, Operations Support
Bedford, New Hampshire, United States
OnsiteFull Time
8+ YOERequires 8+ years of life sciences or medical device technical experience in GMP environments, people management, project leadership, and strong communication and problem-solving skills. BS/MS in relevant engineering preferred.
2mo
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Senior Contracting Support
Bedford, Massachusetts, United States
$120k-$140k/yr OnsiteFull Time
10+ YOEUS citizen with MA/MS in related discipline, 10+ years related experience, Top Secret/SCI clearance current within 5 years, ability to support acquisition lifecycle and perform data analysis and contract close-out.
1mo
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Senior Administrative Support Specialist
Bedford, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
12+ YOEActive Secret clearance, U.S. citizenship, advanced Microsoft Office and DTS proficiency, experience supporting DoD acquisitions, calendar and travel management, strong communication and organizational skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Defense Travel System (DTS), SharePoint, ATAAPS, LCMP, PMRT, Zoom, WebEx
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Senior Administrative Support Specialist
Bedford, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
Active Secret clearance and U.S. citizenship required; advanced Microsoft Office and administrative skills; experience supporting DoD acquisition or program offices; calendar, travel (DTS), records, and meeting management.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft Office Suite, ATAAPS, LCMP, PMRT, Defense Travel System (DTS), Zoom, WebEx
4w
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Administrative Support Specialist, Senior
Hanscom Air Force Base, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
12+ YOEU.S. citizen with Bachelor's and 12 years related experience (5 in DoD); Secret clearance required; proficiency with Microsoft Office and DTS; strong communication, organization, and records management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Defense Travel System (DTS), SharePoint, Zoom, WebEx
1mo
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Senior Administrative Support Specialist
Hanscom AFB, Massachusetts, United States
OnsiteFull Time
Must be U.S. citizen with active Secret security clearance; advanced MS Office, DTS, SharePoint experience; strong communications, organization, records and calendar management; DoD acquisition experience preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Defense Travel System (DTS), SharePoint, Microsoft Teams, Zoom, WebEx
1w
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Aircraft Support Manager
Westfield, Massachusetts, United States
$109k-$127k/yr OnsiteFull Time
6+ YOEBachelor's degree in aviation maintenance or related field, or equivalent experience; 6 years of aviation experience including 3 years in aircraft support; English proficiency and blueprint-reading skills.
1w
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Senior IT Support Technician
Manchester, New Hampshire, United States
$26/hr OnsiteFull Time
7+ YOEAssociate degree or equivalent, CompTIA A+ or equivalent experience, 7 years of IT support experience, 2 years of mobile device management experience, driver's license, and ability to lift 50 pounds.
Azure Active Directory, PowerShell, Microsoft Office, Windows, Apple, Mac, iOS, Chromebook, Android OS, Zoom Rooms, Microsoft Teams, VoIP
1mo
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Senior QA and Production Support Manager
Cambridge, Massachusetts, United States
HybridFull Time
7+ YOE5+ years QA experience preferred, bachelor in computer science preferred, experience with Git/GitHub, Jenkins, CI/CD, scripting (bash, Python, JavaScript), SQL, Unix, automated testing (Cypress), performance testing (JMeter), and ability to design and execute QA and release engineering.
Dataverse, GitHub, Github, Git, GitHub Actions, Jenkins, Rocky Linux, macOS, Chrome DevTools, REST APIs, bash, Python, JavaScript, Cypress, JMeter, SQL, Unix
2w
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Program Manager 2 - Test & Support Equipment
Cambridge or Cape Canaveral or Titusville or St. Petersburg or Odon
$100k-$275k/yr OnsiteFull Time
7+ YOEManage test and support equipment programs for defense projects; establish plans, schedules, budgets; apply EVMS/IMP/IMS; interface with US Navy; ability to obtain and maintain Secret clearance; travel up to 25%; 7+ years program management experience.
Microsoft Office Applications, Earned Value Management (EVMS), Integrated Master plan (IMP)/Integrated Master Schedule (IMS)
10h
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Pre-Litigation Support Manager
Blue Bell or Milton or Bridgewater or Worcester or Philadelphia
OnsiteFull Time
5+ YOERequires 5+ years of pre-litigation, paralegal, legal, or insurance case management experience, strong communication and analytical skills, and comfort managing extensive caseloads and electronic documents. Bachelor's degree preferred.
Litify, Salesforce
1mo
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Senior Subcontract Program manager
Merrimack, New Hampshire, United States
$147k-$249k/yr OnsiteFull Time
Manage complex subcontracts through program lifecycle, negotiate SOWs, lead cross-functional teams, support capture and financial planning, and communicate subcontract performance to senior management.
Oracle
1mo
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Integrated Logistics Support Lead (ONSITE)
Marlborough, Massachusetts, United States
$87k-$165k/yr OnsiteFull Time
5+ YOEManage ILS team, lead proposal ILS content, apply ILS engineering concepts, provide design influence for supportability, and support customer interface; U.S. citizenship and active DoD Secret clearance required.
1mo
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Patient Support Manager (Southwest)
Cambridge or United States
$110k-$165k/yr HybridFull Time
5+ YOEBachelor's preferred, 5+ years patient service/market access experience in pharma/healthcare, knowledge of payer systems (private, Medicare Part D, Medicaid), CRM and Excel proficiency, strong communication and problem-solving skills.
Salesforce.com, Microsoft Excel, Microsoft Outlook, Microsoft Word
2mo
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Clinical Support Analyst - House Support - Full Time
Nashua, New Hampshire, United States
OnsiteFull Time
5+ YOEHigh school diploma required (associates or bachelor's preferred); 5+ years clerical/administrative healthcare experience preferred; proficiency with MS Office; scheduling, competency tracking, and data management skills.
Microsoft Office
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