339 senior support manager jobs at 224 companies in Michigan
2mo
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Senior Manager of Customer Support
Alabama or Arizona or Connecticut or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kentucky or Louisiana or Maryland or Massachusetts or Michigan or Minnesota or Missouri or Montana or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Virginia or Washington or Wisconsin or Wyoming
RemoteFull Time
8+ YOE2+ MgmtBachelor’s degree, 8+ years of customer support experience, 2+ years managing teams, 5+ years leading SaaS support organizations, and experience with Salesforce, Agentforce, and JIRA.
Salesforce, Agentforce, JIRA, Claude, Electronic Health Records (EHR)
1mo
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Manager of Service Support - Ann Arbor, MI
Ann Arbor, Michigan, United States
OnsiteFull Time
5+ YOE3+ MgmtManage service support operations, oversee ERP/SMS order entry, staffing, training, compliance, KPI analytics; 5+ years service experience and 3+ years people management; SAP and Microsoft Office familiarity.
Microsoft Office Suite, SAP, ERP, SMS
4d
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Sr Business Support Manager
Johnston or Short Hills or Westwood or Conshohocken or Southfield
$127k-$184k/yr OnsiteFull Time
4+ YOERequires a diploma or equivalent, 4+ years supporting infrastructure, facilities, property, or real estate operations, and experience with budgeting, project management, stakeholder coordination, vendors, and cross-functional corporate operations.
2w
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Senior Customer Support Engineer
Bloomfield Hills, Michigan, United States
HybridFull Time
Bachelor’s degree in engineering, substantial technical support engineering experience, expert troubleshooting of hardware/software integrations, project management skills, industry knowledge, and customer support process expertise.
GNSS, INS, ADAS, software, firmware
2mo
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Senior Project Manager
East Lansing or Bingham Farms or Byron Center
OnsiteFull Time
Advanced site development and project management experience for AEC projects; ability to lead teams, manage budgets/schedules, read construction documents, and support client development and proposals.
3mo
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Manager of IT Support
Sterling Heights, Michigan, United States
HybridFull Time
7+ YOE3+ Mgmt7+ years IT experience; 3+ years leading IT support; ITSM tools; Jira and Microsoft 365 administration; ITIL certification; multi-site experience.
Jira, Microsoft 365
4d
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Systems Support Manager
Southfield or Maryland Heights
OnsiteFull Time
5+ YOEBachelor's degree or 5 years equivalent experience; EDI, SAP, IT programs, customer and material master knowledge; advanced computer skills; critical thinking, analytical, problem-solving, project management, and training expertise.
Microsoft SharePoint, SAP PTA/EP1, Microsoft Azure, EWM, Manhattan, Seeburger, TENCares, FTP, AS2, VIC, IPO, TEN, DRiV-DIRECT, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
1mo
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Administration & Support Senior Associate
Reese, Michigan, United States
OnsiteFull Time
Associate degree preferred or equivalent experience, proven customer service and phone skills, Microsoft Windows and Office proficiency, strong organization and communication, agency management system experience preferred.
Microsoft Windows, Microsoft Office
3mo
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Data Center Senior Critical Facilities Manager (M3)
Saline, Michigan, United States
$120k-$252k/yr OnsiteFull Time
10+ YOE3+ MgmtSenior facilities operations manager overseeing site-support staff; requires leadership, scheduling, and process discipline; US citizenship required for onsite role.
CMMS, ServiceNow, document control systems, maintenance workflow tools
3mo
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Service Desk Support Manager
Port Huron, Michigan, United States
OnsiteFull Time
7+ YOE7+ years IT operations; IT service desk management experience; ITSM/ITIL knowledge; IT asset management; strong leadership and communication.
IT Service Management (ITSM) tools, ITIL, IT Asset Management (ITAM), Remote access tools
1mo
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Senior Project Support Specialist – MCE
Auburn Hills or Toledo
OnsiteFull Time
3+ YOEBachelor's degree, 3+ years automotive/manufacturing experience, program management training, strong communication, computer and analytical skills.
MEDDs, PentaSap, PFS, FIS, Manufacturing Portal, MCE Global Portal
2w
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Manager, Regional Practice Support
Colorado or Michigan or Wisconsin
$100k-$115k/yr HybridFull Time
3+ YOE3+ MgmtRequires 3+ years in an orthodontic, dental, or similar practice, 5+ years in operations, consulting, or management, strong communication and analysis skills, and experience with billing, marketing, and scheduling.
1w
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Senior Project Manager, Commercial Operations
Wyoming or Allegan
OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in project management, sales administration, or operations support, preferably in pharmaceutical or regulated industries; strong communication, analytical, organizational, and problem-solving skills.
Microsoft Excel, Microsoft PowerPoint, Power BI
1mo
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Senior Desktop Support Specialist
Ann Arbor, Michigan, United States
$70k-$80k/yr OnsiteFull Time
5+ YOE5+ years administering Windows, macOS, and Linux; endpoint imaging/deployment; network and AV troubleshooting; scripting (Bash, Python); security patching and inventory management.
Windows, macOS, Linux, Ubuntu, RHEL, CentOS, Microsoft Active Directory, Bash, Python, Google Workspace, Microsoft 365, Slack, Teams, CrashPlan, TCP/IP
1mo
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Senior Business Products Manager
Madison Heights, Michigan, United States
$126k/yr OnsiteFull Time
7+ YOEBachelor's degree and 7+ years in product or commercial product roles supporting mid-market/enterprise; experience building business cases, vendor evaluations, and knowledge of broadband networking technologies.
broadband, Wi-Fi, SD-WAN, DIA, Ethernet, Internet Backup, Hosted VoIP
1w
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Administrative Support Specialist
Fairfield or Northville
$60k-$70k/yr OnsiteFull Time
3+ YOEU.S. citizenship, high school diploma or equivalent, and 3–10 years of administrative experience depending on education. Requires Microsoft Office, SharePoint, Adobe tools, strong communication, organization, and time management.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft SharePoint, Adobe Acrobat, Adobe InDesign, Adobe Photoshop, Adobe Illustrator
3w
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Fueling Operations Support Manager - REMOTE
Austin or Albany or Annapolis or Atlanta or Augusta or Baton Rouge or Bismarck or Boise or Boston or Carson City or Charleston or Cheyenne or Columbia or Columbus or Concord or Denver or Des Moines or Dover or Frankfort or Hagåtña or Harrisburg or Hartford or Helena or Honolulu or Indianapolis or Jackson or Jefferson City or Juneau or Lansing or Lincoln or Little Rock or Madison or Montgomery or Montpelier or Nashville or Oklahoma City or Olympia or Phoenix or Pierre or Providence or Raleigh or Richmond or Sacramento or Saint Paul or Salem or Salt Lake City or San Juan or Santa Fe or Springfield or Charlotte Amalie or Tallahassee or Topeka or Trenton or Washington
$75k/yr RemoteFull Time
5+ YOERequires a high school diploma/GED, 5+ years in fuel systems, facility maintenance management, or environmental compliance, and 1–3 years of customer relationship experience.
Microsoft Office, Microsoft Excel, Automatic Tank Gage (ATG), Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC)
2mo
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Manager, Detroit Water Site Support
Novi or Detroit or Cranberry Township
HybridFull Time
8+ YOEBachelor's in engineering or equivalent, 8+ years control systems experience (preferably water/wastewater), experience leading field services/project engineering teams, willingness to travel up to 20%, U.S. work authorization required.
Distributed Control Systems (DCS), Ovation
1mo
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Director, Customer Support
Troy, Michigan, United States
HybridFull Time
10+ YOE5+ MgmtBachelor's degree,10+ years customer support leadership with 5+ years managing multi-tiered teams of 25+ FTEs; experience with Zendesk, Salesforce Service Cloud, Intercom; AI/automation in support; 24/7 support models; excellent communication.
Zendesk, Salesforce Service Cloud, Intercom
2w
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Senior Systems Manager
Southfield, Michigan, United States
$130k/yr OnsiteFull Time
7+ YOEBachelor's degree in IT or related field; 7 years enterprise systems management, 5 years product ownership or system support, and 2 years mentoring or vendor leadership experience.
Microsoft Office Suite, AI, automation, cloud-native
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