HiringCafe
Join our community

1,514 senior support manager jobs at 803 companies in New York

1mo
Save
Mark Applied
Hide
Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
Rippling
Rippling: Unified platform managing workforce HR, IT, and finance operations
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
Job PostingView all
3mo
Save
Mark Applied
Hide
Senior Practice Support Project Manager
New York, New York, United States
$170k-$190k/yr HybridFull Time
Latham & Watkins
Latham & Watkins: Global law firm providing legal counsel to businesses.
8+ YOEEight+ years in electronic discovery consulting and project management with data processing and document review; bachelor’s degree; PMP or CEDS preferred.
Job PostingView all
2mo
Save
Mark Applied
Hide
Senior Technical Support Manager
London or Lisbon or Cluj-Napoca or New York City or Singapore
HybridFull Time
ComplyAdvantage
ComplyAdvantage: Provides AI-driven financial crime risk intelligence and compliance software
4+ YOE2+ MgmtSenior people leader with 4+ years in technical/customer support (2+ years managing multi-team or tiered L1/L2 functions); experience with ticketing platforms (Pylon, Zendesk, Freshdesk, Intercom, Salesforce Service Cloud), data-driven, AI/automation, KPI tracking and cross-functional influence.
Pylon, Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, Slack, Linear, Jira
Job PostingView all
3mo
Save
Mark Applied
Hide
Senior Practice Support Project Manager
New York, New York, United States
$170k-$190k/yr HybridFull Time
Latham & Watkins
Latham & Watkins: Global law firm providing legal services for complex corporate matters.
8+ YOE8+ years eDiscovery and project management experience, bachelor’s degree, PMP or CEDS preferred, expertise in eDiscovery processes, IT systems architecture, forensics collection, and litigation support.
Job PostingView all
1mo
Save
Mark Applied
Hide
Legal Support Manager
Atlanta or Baltimore or New York City or Washington or Philadelphia or Miami or Boston
$113k-$172k/yr HybridFull Time
DLA Piper
DLA Piper: Global law firm providing comprehensive legal and business services.
5+ YOE2+ Mgmt5+ years executive legal support experience with 2+ years supervisory responsibility, strong communication, organizational and computer skills, ability to manage multiple projects and maintain confidentiality.
Job PostingView all
3mo
Save
Mark Applied
Hide
Senior Manager - Product
New York, New York, United States
$115k-$160k/yr OnsiteFull Time
Mount Sinai Health System
Mount Sinai Health System: Provides comprehensive hospital, clinical, and medical research services.
4+ YOEBachelor’s degree required; 4+ years in healthcare or related fields; experience with management consulting or benefits/payer firms a plus; market research and business case development; SQL/R/Python/Tableau a plus; advanced Excel and PPT skills; strong communication and collaboration.
SQL, R, Python, Tableau, Microsoft Excel, PowerPoint
Job PostingView all
1w
Save
Mark Applied
Hide
Sales Support & Enablement Senior Manager
Wayne or Rochester
$145k-$160k/yr RemoteFull Time
Superior Plus: Distributes propane and refined fuels across North America.
10+ YOE5+ Mgmt10+ years in sales enablement, sales operations, learning and development, or commercial leadership, including 5+ years in senior leadership; expertise in incentives, analytics, CRM, sales technology, and performance management.
CRM
Job PostingView all
6d
Save
Mark Applied
Hide
Senior Customer Support Controls & Governance Program Manager
San Francisco or New York City or Portland or Canada or United States
$139k-$193k/yr RemoteFull Time
Mercury
Mercury: Banking services and financial software designed for startup companies.
7+ YOERequires 7+ years in program management, operations, risk, compliance, support operations, governance, or related work in regulated environments, plus regulatory remediation, audit readiness, controls, and cross-functional influence.
SaaS
Job PostingView all
2mo
Save
Mark Applied
Hide
Manager, Client Support
New York, New York, United States
$75k/yr OnsiteFull Time
God's Love We Deliver
God's Love We Deliver: Prepares and delivers medically tailored meals to ill individuals.
3+ YOE3+ Mgmt3+ years managing programmatic activities; experience supervising staff; strong customer service and data skills; Bachelor’s preferred; graduate degree strongly preferred.
MS Office, Program management software
Job PostingView all
1mo
Save
Mark Applied
Hide
Senior Manager of Customer Support
Boston or New York City
$150k-$210k/yr OnsiteFull Time
Suno
Suno: AI platform for creating full songs from text prompts.
7+ YOE7+ Mgmt7+ years building and leading multi-channel consumer support teams, data-driven, P&L experience, experience with AI-assisted support tooling, strong process and cross-functional partnership skills.
Job PostingView all
3w
Save
Mark Applied
Hide
Central SMO Support Manager
Los Angeles or Georgia or Minnesota or Massachusetts or Colorado or California or Seattle or Washington or Boston or New York City
$109k-$185k/yr OnsiteFull Time
MiniMed Group
MiniMed GroupNasdaq: MMED: A that develops insulin delivery systems and connected care to improve life for people with diabetes.
5+ YOEBachelor's degree and 5+ years program management experience, Smartsheet proficiency, divestiture or spin-off exposure preferred, healthcare domain knowledge, strong presentation and change management skills.
Smartsheet
Job PostingView all
1mo
Save
Mark Applied
Hide
Product Support Manager- Corporate Deposits - Vice President
New York, New York, United States
$110k-$190k/yr HybridFull Time
Morgan Stanley
Morgan StanleyNYSE: MS: Global financial services firm providing investment and wealth management.
5+ YOE5+ years in client onboarding, product support, middle office or cash management; experience with corporate banking products, Salesforce proficiency, bachelor’s degree in Finance/Economics/Business.
Salesforce
Job PostingView all
1w
Save
Mark Applied
Hide
Senior Manager, Customer Support & Success
New York City, New York, United States
$150k-$160k/yr HybridFull Time
Novo
Novo: Digital banking platform for small businesses and entrepreneurs.
6+ YOERequires 6+ years in customer success, support leadership, RevOps, client experience, or CX enablement; experience building CX programs, improving retention metrics, analyzing customer data, and using CRM, Jira, and BI tools.
Kustomer, Jira
Job PostingView all
3mo
Save
Mark Applied
Hide
Senior Administrative Assistant
New York, New York, United States
$85k-$100k/yr OnsiteFull Time
CDPQ
CDPQ: Global investment group managing public pension and insurance funds.
10+ YOEOver ten years in administrative support for senior management; strong calendar and travel coordination; fluent in French and English; MS Office; Concur experience.
Microsoft Outlook, Word, Excel, PowerPoint, Concur
Job PostingView all
2mo
Save
Mark Applied
Hide
Product Support Manager
New York, New York, United States
HybridFull Time
Clay
Clay: Platform for automated lead enrichment and sales workflows.
Lead and mentor a product support team; drive monthly targets and CSAT; optimize support systems; collaborate with engineering and product.
Intercom, Linear, Rootly, SQL, Python, R
Job PostingView all
2mo
Save
Mark Applied
Hide
Technical Support Manager
New York City, New York, United States
$140k-$170k/yr OnsiteFull Time
Sigma Computing
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
5+ YOE2+ MgmtBachelor's in a technical field required; 5+ years supporting data platforms, 2+ years people management; strong SQL and data modeling skills; experience with cloud data warehouse concepts; excellent communication.
Sigma, SQL, Cloud Data Warehouse (CDW), Snowflake, Redshift, BigQuery, GCP, AWS, Python
Job PostingView all
1mo
Save
Mark Applied
Hide
Litigation Support Project Manager - Multiple Offices (Hybrid)
Boston or New York City or Newark or Philadelphia or New Haven
$62-$81/hr HybridFull Time
Littler Mendelson, P.C.
Littler Mendelson, P.C.: Global law firm focused exclusively on employment and labor law.
10+ YOE10+ years eDiscovery/litigation support project management experience, Bachelor’s degree required, RelativityOne/Everchron/OnCue experience, strong eDiscovery/EDRM knowledge, stakeholder and team management skills.
RelativityOne, Everchron, OnCue
Job PostingView all
2w
Save
Mark Applied
Hide
Customer Support Manager
New York City, New York, United States
$100k-$140k/yr OnsiteFull Time
Pickle
Pickle: A peer-to-peer rental marketplace providing convenient access to underutilized consumer goods.
4+ YOE2+ MgmtRequires 4+ years in customer operations, support, or CX; 2+ years managing teams; experience owning metrics and SLAs; strong analytical, critical-thinking, judgment, and communication skills; NYC residence and four in-office days weekly.
Intercom, Fin, SEON, Sheets, Microsoft Excel, Zendesk, SQL
Job PostingView all
2mo
Save
Mark Applied
Hide
Desktop Support Manager
New York City, New York, United States
$122k-$125k/yr OnsiteFull Time
NYU Langone Health
NYU Langone Health: Academic medical system providing comprehensive patient care and education.
5+ YOE5+ years experience and BA/BS or equivalent, prior supervisory experience, ability to lead IT staff, schedule and budget work group, manage desktop/infrastructure support, work nights/off-peak as needed, strong communication skills.
Job PostingView all
5h
Save
Mark Applied
Hide
Manager, Facilities Analysis & Support
New York City, New York, United States
$102k-$127k/yr OnsiteFull Time
Metropolitan Transportation Authority
Metropolitan Transportation Authority: Operates public transportation systems in the New York region.
6+ YOE3+ MgmtBachelor’s degree in a related field, six years of professional experience, and three years of managerial, supervisory, or administrative experience. Requires analytical, project management, process improvement, and communication skills.
Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Visio, Microsoft Power BI, Tableau, PSR
Job PostingView all

Explore Jobs

Expand Your Job Search