Parma Heights • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Parma Heights • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Parma Heights • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Parma Heights • 50 milesRemote · Hybrid · Onsite · Field · All Environments
169 senior support manager jobs at 99 companies in Parma Heights, OH
1mo
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Senior Manager, Site & OT Support
Towson or Valley City or Charlotte
$111k-$178k/yr HybridFull Time
8+ YOE3+ MgmtUndergraduate degree with 10+ years (or graduate with 8–10 years). 3–6 years leadership, MSP/vendor management, SLA oversight, incident/change/disaster recovery coordination, strategic tooling and process improvement, strong communication and analytical skills.
2w
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Manager, End User Support
Cleveland, Ohio, United States
OnsiteFull Time
5+ YOE2+ MgmtRequires 5–7 years of enterprise IT support experience, 2–3 years leading IT staff, Windows and Microsoft 365 expertise, ITSM experience, networking knowledge, and strong communication and escalation management skills.
Microsoft Windows, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, ServiceNow, Halo, Jira Service Management, Active Directory, Azure AD / Entra ID, MFA, VPN, TCP/IP, DNS, DHCP, Wi-Fi, Microsoft Intune, SCCM
1w
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Senior IT Support Technician
Hartville, Ohio, United States
OnsiteFull Time
Requires IT support experience, mentoring or informal leadership, Microsoft 365 administration, equipment deployment, hardware/software/network troubleshooting, Windows and Microsoft applications proficiency; Saturday availability required.
Microsoft 365, Exchange Online, Microsoft Teams, Microsoft SharePoint, Security & Compliance Center, Windows, Microsoft applications, PCI
1w
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Manager, Application Support
Richfield, Ohio, United States
OnsiteFull Time
8+ YOE8+ MgmtBachelor's degree in computer science, computer engineering, or equivalent experience; 8+ years leading web systems or infrastructure specialists; Oracle WebLogic, Tomcat, and Apache experience required.
Oracle WebLogic, Tomcat, Apache, Accurev, PlanView, Microsoft SharePoint, Jira, Solaris, Linux
1w
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IT Support Specialist Tier III
Middleburg Heights or Cleveland
$85k-$95k/yr OnsiteFull Time
5+ YOE2+ MgmtRequires 5+ years of IT support experience, including 2+ years in Tier 3 or senior support. Expertise in Windows Server, Active Directory, Microsoft 365, virtualization, networking, RMM, and security; PowerShell preferred.
Microsoft Windows Server, Active Directory, Group Policy, Microsoft 365, Microsoft Exchange, Microsoft Teams, Microsoft SharePoint, VMware, Hyper-V, TCP/IP, DNS, DHCP, VLANs, VPNs, NinjaOne, PowerShell, Unix, Kubernetes, Docker, AWS
2mo
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^Field Support Senior Practitioner - 6373554
Arlington or Baltimore or Cleveland or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$26-$36/hr OnsiteFull Time
2+ YOEMinimum 2 years experience; High School diploma/GED; expert proficiency in workplace technology and customer service; support desktops, VDI, endpoints; familiarity with endpoint management and ServiceNow; ability to perform some physical equipment moves.
Citrix, VMware Horizon, Azure Virtual Desktop, Intune, SCCM, Jamf, ServiceNow, Microsoft Windows, Virtual Desktop Infrastructure (VDI)
1w
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Senior Transmission Policy & Support Specialist
Akron, Ohio, United States
OnsiteFull Time
7+ YOEBachelor's degree in business, finance, engineering, or related field with 7+ years relevant experience, or 10+ years without a degree. Requires transmission policy or regulatory expertise, analytical, communication, coordination, and project management skills.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
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Contract Support Senior Analyst
Cleveland, Ohio, United States
OnsiteFull Time
2+ YOE2+ years relevant experience preferred, bachelor's degree preferred, strong Microsoft Office skills, contract administration and vendor management experience, analytical and organizational abilities.
Microsoft Word, Microsoft Excel, Microsoft Outlook
2w
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Advisor Functional Support
Akron or Cleveland or Canton
$66k-$90k/yr HybridFull Time
5+ YOEAssociate or bachelor's degree in engineering or information technology, 5+ years of related experience, analytical and communication skills, issue resolution, client relationship management, and application support expertise.
Maximo, ESRI GIS, Salesforce, CartoPac, Arcos
1mo
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Manager, Plant Support Engineering - Davis Besse
Oak Harbor, Ohio, United States
OnsiteFull Time
Bachelor's in engineering required (electrical preferred). Extensive knowledge of power plant systems, codes and regulatory requirements, planning/scheduling and cost control, and demonstrated technical leadership of engineering personnel.
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Project Manager
Cleveland, Ohio, United States
$100k-$120k/yr OnsiteFull Time
8+ YOE8+ years experience managing application support or technology teams, bachelor's in computer science, strong incident/change/problem management, SLA and compliance focus, process improvement and automation experience.
3mo
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CLEVELAND Analyst, Support Systems (ServiceNow) – Information Technology (IT)
Cleveland, Ohio, United States
$90k-$120k/yr OnsiteFull Time
5+ YOEBachelor's degree in management or information systems, 5+ years supporting IT systems, 2+ years supporting ServiceNow ITSM, familiarity with service management and process optimization.
ServiceNow, ServiceNow ITSM
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Customer Support Engineer
Brooklyn Heights, Ohio, United States
OnsiteFull Time
7+ YOERequires specialist operational systems knowledge and minimum 7 years experience; vocational/technical education may be required; ability to propose process improvements and coach team members.
1mo
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Talent & Workforce Consulting Senior Manager, Energy
Arlington or Atlanta or Austin or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Detroit or Hartford or Houston or Irving or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$338k/yr OnsiteFull Time
8+ YOERequires 8+ years across talent functions, 3+ years consulting, 3+ years Energy industry experience, and 1+ year supporting AI-enabled workforce transformation.
ChatGPT, Claude, Gemini, Microsoft Copilot, Reejig, TechWolf, Draup, TalentNeuron, Lightcast, Eightfold, Gloat, SkyHive, Workday, SuccessFactors, Oracle HCM, Large Language Models (LLMs)
1w
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Family Support Specialist (Floater role)
Cleveland, Ohio, United States
FieldFull Time
5+ YOEBachelor’s degree and 5+ years of relevant experience required. Requires a valid driver’s license, background screening, strong communication, crisis management, computer, reporting, and family engagement skills.
4d
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Facilities Tech Support - TELECOM Central
Cleveland, Ohio, United States
$86k-$138k/yr FieldFull Time
8+ YOERequires U.S. citizenship, ability to obtain Public Trust clearance, 8+ years in facilities engineering or management, and a relevant bachelor's degree or 4 additional years of experience. HVAC, power, cabling, infrastructure, and security expertise required.
HVAC, switches, routers, fiber-optic cabling, DC power systems, rectifiers, LEED
4d
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Facilities Tech Support - TELECOM Central
Cleveland, Ohio, United States
$86k-$138k/yr FieldFull Time
8+ YOE8+ years in facilities engineering or management, bachelor's degree or four additional years' experience, U.S. citizenship, and ability to obtain Public Trust clearance; expertise in HVAC, power, cabling, and infrastructure.
HVAC, LEED
1mo
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Commercial Strategy & Operations Manager
Westlake, Ohio, United States
$85k-$105k/yr OnsiteFull Time
5+ YOE5+ years in business operations or project coordination, strong organizational and communication skills, proficiency with Microsoft Suite and AI tools, bachelor’s degree preferred, experience supporting executives and cross-functional teams.
Microsoft Suite, AI-enabled tools
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Associate Director, Credit Operations Support
Brook Park or Cleveland
OnsiteFull Time
5+ YOEExperience managing operations, compliance, audit, disputes, payments and fraud; strong analytical, financial and communication skills; Microsoft Office proficiency; associate degree +5 years (bachelor's +10 years preferred).
Microsoft Office
1w
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Senior Core Banking & Platform Portfolio Manager
Brooklyn or United States
$116k-$216k/yr RemoteFull Time
7+ YOE7+ MgmtRequires 7+ years delivering and operating core banking technology and 7+ years leading technology teams, with expertise in platform delivery, integrations, production support, governance, resiliency, and data quality.
APIs, mainframe, messaging, streaming, monitoring, alerting, logging, tracing
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