632 senior support manager jobs at 373 companies in Pennsylvania

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Legal Support Manager
Atlanta or Baltimore or New York City or Washington or Philadelphia or Miami or Boston
$113k-$172k/yr HybridFull Time
DLA Piper
DLA Piper: A global law firm providing comprehensive legal and business services.
5+ YOE2+ Mgmt5+ years executive legal support experience with 2+ years supervisory responsibility, strong communication, organizational and computer skills, ability to manage multiple projects and maintain confidentiality.
2mo
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Senior Manager of Customer Support
Alabama or Arizona or Connecticut or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kentucky or Louisiana or Maryland or Massachusetts or Michigan or Minnesota or Missouri or Montana or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Virginia or Washington or Wisconsin or Wyoming
RemoteFull Time
RethinkFirst
RethinkFirst: Private behavioral health technology provider serving employers, educators, payors, and clinicians with cloud tools and training.
8+ YOE2+ MgmtBachelor’s degree, 8+ years of customer support experience, 2+ years managing teams, 5+ years leading SaaS support organizations, and experience with Salesforce, Agentforce, and JIRA.
Salesforce, Agentforce, JIRA, Claude, Electronic Health Records (EHR)
3mo
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Senior Policy & Support Specialist - Transmission
Ohio or Pennsylvania or West Virginia or Maryland or New Jersey
$103k-$146k/yr OnsiteFull Time
FirstEnergy
FirstEnergyNYSE: FE: Electric utility holding providing generation, transmission, and distribution services.
7+ YOEBachelor's degree in business, finance, engineering or related field; 7+ years energy market/regulatory experience; strong analytical, communication and project management skills; PJM/RTO experience preferred.
Microsoft Office, Excel, PowerPoint, Word
2w
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Sales Support & Enablement Senior Manager
Wayne or Rochester
$145k-$160k/yr RemoteFull Time
Superior Plus Energy Services
Superior Plus Energy Services: Propane is a private U.S. residential and commercial propane distributor serving customers across 22 states.
10+ YOE5+ Mgmt10+ years in sales enablement, sales operations, learning and development, or commercial leadership, including 5+ years in senior leadership; expertise in incentives, analytics, CRM, sales technology, and performance management.
CRM
2mo
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Senior Decision Support Analyst
Pittsburgh, Pennsylvania, United States
HybridFull Time
Highmark Inc.
Highmark Inc.: Not-for-profit Blue Cross Blue Shield health insurer serving consumers, businesses, and government entities across Pennsylvania and nearby states.
5+ YOE5+ years decision support/data analysis experience; bachelor’s in a quantitative field; strong skills in data modeling, reporting, large databases, and presenting to senior management.
SAS, R, SQL, DB2, Teradata, Oracle, Microsoft Office, Business Objects, Cognos, Enterprise Guide, Dataiku, Alteryx, Python, BigQuery, GCS
1mo
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Manager, Technical Support
Philadelphia, Pennsylvania, United States
HybridFull Time
FreedomPay
FreedomPay: Private payments technology providing unified commerce and payment processing platforms for global businesses.
5+ YOE2+ MgmtBachelor's degree,5+ years technical support experience,2+ years managing support teams,experience with payments and POS/PMS (Micros,Opera,Aloha,InfoGenesis),24/7 escalation management and after-hours availability,strong communication and leadership.
Micros, Opera, Aloha, InfoGenesis
2w
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Technical Support Manager
Salt Lake City or Pennsylvania
OnsiteFull Time
PDC
PDC: Global manufacturer of identification products and safety solutions serving healthcare, government, education, entertainment, hospitality, and business organizations.
5+ YOE3+ MgmtRequires 3+ years managing leaders or supervisors, 5+ years in technical support or related customer-facing roles, and technical support operations expertise. Bachelor's degree preferred; healthcare IT experience preferred.
RFID, Epic, Cerner, Meditech, Key Performance Indicators (KPIs), Service Level Agreements (SLAs)
3mo
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Senior Manager, Product Sales Support, Bulk Automation Technology
Pittsburgh or Vancouver or York
HybridFull Time
Metso
MetsoNasdaq Helsinki: METSO: Provider of sustainable technology for mining and aggregates industries.
4+ YOE4–6 years in technical sales or engineering; knowledge of bulk material handling; electrical/automation expertise; cross‑functional collaboration.
Microsoft Office, Automation software
4d
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Sr Business Support Manager
Johnston or Short Hills or Westwood or Conshohocken or Southfield
$127k-$184k/yr OnsiteFull Time
Citizens Financial Group
Citizens Financial GroupNYSE: CFG: US regional bank holding providing diverse financial services.
4+ YOERequires a diploma or equivalent, 4+ years supporting infrastructure, facilities, property, or real estate operations, and experience with budgeting, project management, stakeholder coordination, vendors, and cross-functional corporate operations.
1mo
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Manager Operations Support
Irving or Allentown
OnsiteFull Time
NFI Industries
NFI Industries: North American supply chain solutions and logistics provider.
5+ YOEBachelor's degree, 5+ years distribution management experience, WMS and Microsoft Office proficiency, project management, strong communication, training and coaching skills, able to travel up to 75% and work extended hours.
WMS, Microsoft Office
2w
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Senior Product Manager
Hartford or Boston or Stamford or New York City or Philadelphia
$132k-$257k/yr OnsiteFull Time
AXA XL
AXA XL: XA’s specialty-risk division providing commercial insurance, reinsurance, and risk consulting to businesses worldwide.
Bachelor’s degree and extensive commercial property and casualty experience with product development, underwriting support, or pricing exposure; strong communication, analytical, risk management, and regulatory skills.
Leading technology
1w
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
Southland Industries
Southland Industries: Mechanical, electrical, and plumbing engineering and construction firm.
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
2w
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Product Manager - Customer Support Systems
Pittsburgh, Pennsylvania, United States
$165k-$195k/yr OnsiteFull Time
Lab37
Lab37: Private U.S. robotics building automated kitchen systems for restaurants and direct-to-customer food production.
7+ YOEBachelor's degree and 7+ years relevant experience, including 5+ years in product management for support technology or complex products. Requires systems thinking, analytics, service design, AI, and communication skills.
CRM, KDS, Otter, APIs, HSA
2mo
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SAP Support Manager (Conshohocken)
Conshohocken, Pennsylvania, United States
HybridFull Time
SERB Pharmaceuticals
SERB Pharmaceuticals: Private specialty pharmaceutical supplying lifesaving medicines for rare diseases, emergencies, and CBRN risks to healthcare providers.
5+ YOEProvide 1st/2nd level SAP S4 HANA support; 5+ years SAP S4 HANA support experience; strong knowledge of multiple SAP modules (FI/CO, SD, LE, WM, MM, PP); FIORI, SAP Analytics Cloud, SAP Security advantageous; strong communication and analytical skills.
SAP S4 HANA, FIORI Apps, SAP Analytics Cloud, SAP Security
2w
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Product Manager - Customer Support Systems
Pittsburgh, Pennsylvania, United States
$165k-$195k/yr OnsiteFull Time
Lab37
Lab37: Private U.S. robotics building automated kitchen systems for restaurants and direct-to-customer food production.
7+ YOEBachelor's degree and 7+ years relevant experience, including 5+ years in product management for customer support technology or complex products. Requires systems thinking, analytics, service design, automation, and communication skills.
CRM, KDS, Otter, APIs, HSA, 401(k)
2mo
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Vice President, Application Support Manager
Pittsburgh or Lake Mary
$69k-$153k/yr OnsiteFull Time
BNY
BNYNYSE: BNY: A global financial services platform at the heart of the world's capital markets.
6+ YOEBachelor's in CS/IT, typically 6+ years experience supporting enterprise production applications; strong incident/change/problem management, monitoring/observability, Unix/Linux, scripting (Shell/Python/Perl), SQL and relational DB troubleshooting, cloud/hybrid and DevOps/CI/CD familiarity, ITIL knowledge.
Splunk, AppDynamics, Dynatrace, Grafana, Prometheus, Unix, Linux, Shell, Python, Perl, SQL, Oracle, SQL Server, PostgreSQL, CI/CD, DevOps, ITIL
1mo
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Senior Manager, Procure to Pay (P2P) Support Desk
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Comcast
ComcastNASDAQ: CMCSA: A global media and technology.
5+ YOE3+ MgmtBachelor's degree or equivalent experience; 5–7 years in accounts payable, procure-to-pay, purchasing support, shared services, or financial operations; 3+ years supervising support or financial operations teams.
Oracle, SAP, Workday
5d
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Senior Support Specialist
Bethlehem, Pennsylvania, United States
OnsiteFull Time
EXALTA
EXALTA: EXALTA is a privately held orthopedic medical-device contract design and manufacturing group serving MedTech OEMs globally.
3+ YOERequires 3+ years of IT support, 3+ years of Microsoft 365 and Azure AD/Entra ID administration, and 1+ year in helpdesk ticket management. Bachelor's degree or equivalent experience preferred; certifications preferred.
Microsoft 365, Azure AD, Entra ID, ITSM, Microsoft 365 Administrator (MS-102), Azure Administrator (AZ-104), SD-WAN, ERP
3w
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Senior Product Operations Manager
San Francisco or San Jose or New York City or Chicago or Austin or Denver or Boston or Washington, D.C. or Philadelphia or Portland or Seattle or Miami or Alaska or Delaware or Hawaii or Idaho or Iowa or Montana or Nebraska or North Dakota or Rhode Island or South Dakota or West Virginia
$163k-$247k/yr HybridFull Time
Calendly
Calendly: Scheduling platform that enables individuals, teams, and organizations globally to automate meetings.
8+ YOERequires 8+ years in Product Operations, Program Management, or related software product development support; cross-functional leadership, process and governance design, metrics, facilitation, and Jira/Confluence experience.
Jira, Confluence
2w
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Operations Support Manager
Bethlehem, Pennsylvania, United States
$80k-$85k/yr OnsiteFull Time
ShipBob
ShipBob: ShipBob is a private technology-powered fulfillment provider serving direct-to-consumer and mid-market ecommerce brands.
3+ YOE3+ MgmtRequires 3–5+ years of e-commerce fulfillment operations leadership, 3+ years opening new sites, 3PL experience, fulfillment expertise, Excel skills, travel access, and ability to work onsite up to 90%.
Microsoft Office, Microsoft Excel, CAD, Jira, Cubiscan, WMS, SOPs