358 senior support manager jobs at 223 companies in Tennessee
2mo
Save
Mark Applied
Hide
2mo
Senior Manager, Support Excellence
Nashville, Tennessee, United States
$128k-$160k/yrHybridFull Time
LyftNASDAQ: LYFT: Provides an on-demand ride-hailing and multimodal transportation platform.
8+ YOE3+ Mgmt8+ years in support/operations with 3+ years managing multiple teams; deep knowledge of knowledge management, quality, learning, tooling enablement, AI-native support, cross-functional leadership, and strong executive communication.
Alabama or Arizona or Connecticut or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kentucky or Louisiana or Maryland or Massachusetts or Michigan or Minnesota or Missouri or Montana or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Virginia or Washington or Wisconsin or Wyoming
RemoteFull Time
RethinkFirst: Private behavioral health technology provider serving employers, educators, payors, and clinicians with cloud tools and training.
8+ YOE2+ MgmtBachelor’s degree, 8+ years of customer support experience, 2+ years managing teams, 5+ years leading SaaS support organizations, and experience with Salesforce, Agentforce, and JIRA.
Salesforce, Agentforce, JIRA, Claude, Electronic Health Records (EHR)
University of Tennessee Medical Center: Academic medical center providing patient care, research, and education.
5+ YOELead desktop support for clinical environments, manage endpoint lifecycle and security, ensure HIPAA compliance, and oversee team performance; requires 5+ years IT support experience and ITIL certification.
Microsoft Azure Active Directory (Entra ID), Conditional Access, Microsoft Intune, Windows, EHR, EMR
Storage SolutionsFrankfurt Stock Exchange: JUN3: Provides warehouse design, automation, and material handling integration services.
5+ YOE2+ MgmtRequires 5+ years in technical or software support and 2+ years of leadership experience, with team management, incident escalation, SLA management, analytical skills, and Microsoft Office proficiency.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, PLC, WMS/WCS
Manager, Nursing Experience (NX), Support Services
Brentwood, Tennessee, United States
HybridFull Time
IntellaTriage: Provides remote nurse triage services for hospice and home health.
5+ YOE3+ MgmtBachelor's or equivalent leadership experience; 5+ years progressive leadership in contact center or healthcare operations; 3+ years managing supervisors; knowledge of workforce and queue management; strong analytical and coaching skills.
August Bioservices: Provides contract development and manufacturing for sterile injectable drugs.
6+ YOE2+ MgmtRequires 6+ years of IT experience, including 2+ years in leadership, with expertise in infrastructure, security, enterprise applications, regulated environments, and IT support operations.
Microsoft 365, Microsoft Entra ID, Azure Active Directory, Zoom, ERP, LIMS, MES/eBR, QMS, ITIL, CompTIA, Microsoft, Cisco
Sr. Construction Manager/Engineering Support - Electrical SME
Oak Ridge, Tennessee, United States
OnsiteContract, Full Time
Strata-G: Trusted Experts Delivering Environmental, Engineering, and Energy Solutions to Industry Leaders
10+ YOEBachelor's degree in construction management or engineering; 10+ years field experience on large projects; DOE/NNSA Q clearance; strong written communication; willingness to work weekends/nights/holidays; pass drug test and background check; Oak Ridge, TN contract role.
Tennessee Technological University: Public university offering undergraduate and graduate degree programs
7+ YOEMaster's degree in related field, 7+ years progressive higher education student engagement experience, demonstrated leadership of multi-unit portfolios, experience overseeing large-scale programs, supervising professional staff, strong collaboration and communication.
10+ YOE10+ years leading product operations/support or related functions; experience building global support models, incident and release management, vendor management, and metrics-driven reporting.
Network Contracts and Strategic Support Manager - Payments
Minneapolis or Atlanta or Fargo or New York City or Brookfield or Horsham or Knoxville
$133k-$157k/yrOnsiteFull Time
U.S. BankNew York Stock Exchange: USB: Diversified financial services and banking institution.
10+ YOEMaster's degree or equivalent experience, 10+ years project management experience, 2+ years managerial experience, strong analytical and communication skills, advanced project management knowledge.
Field Support Manager Executions - Mid Atlantic/South Atlantic
Maryland or Delaware or District of Columbia or Kentucky or Tennessee or West Virginia or Virginia or North Carolina or South Carolina or Washington or Charlotte or Nashville
$110k-$115k/yrRemoteFull Time
The Home DepotNYSE: HD: World's largest home improvement specialty retailer.
6+ YOEBachelor's degree or equivalent in a related field and 6 years of work experience. Requires financial analysis, reporting, strategic planning, cross-functional collaboration, and complex problem-solving skills.
Canvas: Provides engineering and technical services for national defense missions.
3+ YOERequires a business bachelor's degree, 3+ years of project experience, Secret clearance eligibility, strong organization and communication skills, critical thinking, and Microsoft Office proficiency.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams
Sr. Non-Retail Program Manager, WWGS - Facility Operations Support
Austin or Nashville or Seattle or Chicago or Jersey City
$104k-$185k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
5+ YOE5+ years program/project management experience; using data and metrics to drive improvements; owning program strategy and end-to-end delivery; communicating to senior leadership; managing $1M-$10M budgets.
St. Louis or Salt Lake City or Chicago or Philadelphia or Dallas or Denver or New York City or Century City or Garden City or Nashville or San Ramon or Bellevue or Woodland Hills or Duluth or Brunswick or Boca Raton or Los Angeles or Atlanta or Boise or San Jose or San Francisco or Austin or El Segundo
$173k-$240k/yrOnsiteFull Time
Armanino: Provides accounting, tax, and consulting services to diverse organizations.
7+ YOE7+ years CPM/EPM experience with 3+ years hands-on Pigment; model building, implementations/support, AI use cases preferred; strong cross-functional communication and technical-to-business translation.
AllianceBernsteinNYSE: AB: Global investment management firm providing research and financial services.
12+ YOE7+ Mgmt12+ years technology support experience,7+ years management experience,Bachelor's required,experience with virtual desktops,Windows/Mac/iOS/Android,ServiceNow,Workday,ITSM,training and project management.
Citrix, Microsoft Office 365, Windows, Apple OS, iOS, Android, Chromebooks, Slack, Zoom, Windows Server, ServiceNow, Workday
AllianceBernsteinNYSE: AB: Provides investment management and research services for global investors.
12+ YOE7+ Mgmt7+ years in management; 12+ years in technology support; strong communication; ITSM experience; knowledge of enterprise products; financial services experience preferred.
New York City or Nashville or Los Angeles or Boston or West Harrison or San Francisco or Dallas or Las Vegas or Atlanta or Chicago
$151k-$180k/yrOnsiteFull Time
Jackson Lewis: Represents management in labor and employment legal matters.
10+ YOE5+ Mgmt10+ years litigation support/eDiscovery experience, 5+ years senior project management, advanced EDRM and Relativity knowledge, ability to manage multiple complex matters, strong PM and communication skills.
Relativity, Electronic Discovery Reference Model (EDRM)