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146 senior technical support engineer jobs at 91 companies in San Francisco, CA

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Senior Technical Support Engineer
Santa Clara, California, United States
$87k-$107k/yr HybridFull Time
Fortinet
FortinetNASDAQ: FTNT: Develops and sells cybersecurity software and network security appliances.
Senior-level technical support engineer with a BS in Engineering; strong networking and security knowledge; US citizenship and work authorization in the US without sponsorship.
TCP/IP, SSH, TLS, SSL, HTTP, HTTPS, VLAN, Routing, OSPF, BGP, Windows, Unix, Linux, Firewalls, IPS, Mail Security Gateways
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Senior Technical Support Engineer
San Carlos, California, United States
$126k-$182k/yr OnsiteFull Time
Nautilus Biotechnology
Nautilus BiotechnologyNASDAQ: NAUT: Develops a single-molecule protein analysis platform for research.
5+ YOEBachelor's in a life-science/engineering field,5+ years technical support experience in biotech or instrumentation,expertise with lab instruments,issue-triage,quality/complaint handling,strong communication and problem-solving.
Jira, Microsoft Excel, Python
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Technical Support Engineer
Fremont, California, United States
$100k-$140k/yr FieldFull Time
Nova
NovaNASDAQ: NVMI: Provider of metrology and process control solutions for semiconductors.
5+ YOEExperience in semiconductor or analytical instrument technical support, strong problem-solving, data analysis, customer relations, and training delivery; able to lift, bend, and work in fab environments; willing to travel ~30%.
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2mo
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Technical Support Engineer
Palo Alto, California, United States
$80k-$90k/yr FieldFull Time
Sciton
Sciton: A Silicon Valley producing laser and energy technologies for aesthetic and medical applications.
5+ YOEAssociate degree in electronics or related field, 5+ years field service/technical support experience with electromechanical systems, knowledge of laser/optical systems, calibration, schematics interpretation, strong troubleshooting and customer skills, willingness to travel.
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Senior Technical Support Engineer
San Francisco, California, United States
RemoteFull Time
Centric Software
Centric Software: AI-driven product lifecycle management and retail planning platform.
5+ YOE5+ years technical support experience, bachelor’s/master’s in IT or related, strong software troubleshooting, SQL Server/Oracle, cloud (AWS/Azure/Google Cloud), customer-facing experience, familiarity with PLM/PLM implementation.
SQL Server, Oracle, AWS, Azure, Google Cloud, Centric 8
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Technical Support Engineer, Thermal & HVAC
San Jose, California, United States
$110k-$135k/yr OnsiteFull Time
Supermicro
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
5+ YOE5+ years technical support/field service experience with HVAC/liquid cooling or thermal solutions preferred; bachelor\u0002s in engineering or equivalent; strong troubleshooting, deployment, project management, communication skills; willing to travel up to 40%.
DCBBS
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Technical Product Support Engineer III
Benicia, California, United States
$96k-$132k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Requires technical expertise in equipment support, installations, upgrades, calibration, troubleshooting, performance analysis, documentation, and customer communication; may lead small projects.
MTBF, MTBI, ECO, GPS, CENs, BKMs
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Technical Support Engineer
San Francisco or Israel
$90k-$120k/yr RemoteFull Time
Coralogix
Coralogix: AI-powered observability and security data platform.
5+ YOE5+ years in technical customer-facing support, hands-on Cloud DevOps (AWS/Azure/GCP), observability tooling experience, BA/BSc in Computer Science or equivalent, strong English communication and customer-facing skills.
EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch, Azure, GCP, Kibana, Open-Search, Grafana, Datadog, Sumologic, NewRelic, AppDynamics, Dynatrace, Prometheus, Logz.io, SignalFX, Instana, Splunk, Honeycomb, Jaeger, ELK, Elastic-search, Logstash, Kubernetes, Docker, Regular Expressions, Lucene, PromQL, Python, Perl, Ruby
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Sr Principal Technical Support Engineer
Livermore or California
$136k-$179k/yr HybridFull Time
FormFactor
FormFactorNASDAQ: FORM: Manufacturer of semiconductor test and measurement equipment.
8+ YOE8+ years related experience with probe card and wafer probing expertise; field support, failure analysis, data analysis, microscopy, and strong customer communication skills required; Mandarin/Korean a plus.
Microsoft Office, Probe Cards, Probe Stations, Automated Test Equipment (ATE), Wafer Prober, Wafer Sort
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Technical Support Engineer (Inference) - US Weekends
San Francisco or United States
$160k-$230k/yr RemoteFull Time
Together AI
Together AI: Cloud platform for training and deploying artificial intelligence models.
6+ YOE6+ years in customer-facing technical/SRE/DevOps or infrastructure engineering with Kubernetes, GPU/HPC and AI service support; strong Python/TypeScript/JS, observability, networking, and cloud experience.
Kubernetes, SLURM, Ansible, Vast, Weka, Python, TypeScript, JavaScript, curl, Postman, Prometheus, Grafana, REST API, Git, AWS, GCP, Azure, FlashAttention, Hyena, FlexGen, RedPajama
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Technical Support Engineer - AI Lead
Redmond or Fargo or Las Colinas or Charlotte or San Francisco or New York City
$131k-$277k/yr HybridFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
10+ YOEBachelor's degree in computer science, IT, or related field and 10+ years of technical support, consulting, or IT experience; expertise in AI/ML, governance, evaluation, and executive stakeholder management.
AI, Responsible AI, LLM, agentic, AI/ML
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Technical Support Engineer, Axon 911
San Francisco, California, United States
$79k-$106k/yr HybridFull Time
Axon
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years Tier-2/3 technical support in SaaS or mission-critical environments; strong networking, VoIP, monitoring, cloud platform experience; customer-facing communication and troubleshooting skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
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Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
San Jose or Plano
$120k-$243k/yr HybridFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Provides global edge-to-cloud technology solutions and IT infrastructure services.
6+ YOESenior network engineer with 6+ years IP networking experience; switching/routing expertise; customer-facing, mentoring, and documentation skills.
Linux, Perl, Spirent, IXIA, EVPN, VXLAN
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Staff Technical Support Engineer, Prisma SD-WAN
Santa Clara or Dallas
$117k-$189k/yr OnsiteFull Time
Palo Alto Networks
Palo Alto NetworksNASDAQ: PANW: Provides enterprise-grade network, cloud, and endpoint security software.
8+ YOE8+ years in technical support or network engineering; strong networking (BGP/OSPF), IPsec; troubleshooting; packet captures; customer-facing; clear communication.
Prisma SD-WAN, AWS, Azure, BGP, OSPF, IPsec, Packet capture tools
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Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
San Jose or Plano
$106k-$243k/yr HybridFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Provides edge-to-cloud IT infrastructure and platform services.
6+ YOESenior Network Engineer with 6+ years in IP networks; strong troubleshooting, mentoring, and customer-facing skills; switching/routing certifications a plus.
Spirent, IXIA, Linux, Perl
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Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
CoreWeave
CoreWeaveNASDAQ: CRWV: Cloud platform providing GPU-accelerated infrastructure for AI workloads.
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
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2w
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Global Technical Escalation Engineer
Dublin or Minnesota or Arkansas or Connecticut or Delaware or Georgia or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Massachusetts or Michigan or Mississippi or Montana or Nebraska or Nevada or New Hampshire or New Mexico or North Dakota or Oklahoma or Rhode Island or South Carolina or South Dakota or Utah or Vermont or Washington or West Virginia or Wisconsin or Wyoming or District of Columbia or Ohio or Alabama or Pennsylvania or New Jersey or Oregon or Virginia or Missouri or Florida or Maryland or Tennessee or North Carolina or Texas or California or Colorado or Arizona or Hawaii or Illinois or Alaska or New York
$40-$61/hr RemoteFull Time
ZEISS
ZEISS: Produces high-precision optical systems and optoelectronic technologies.
5+ YOEBA/BS in engineering preferred, ~5+ years field support or escalation engineering experience, strong electronics/optics/software skills, database (InterBase, MySQL) and remote support experience, international travel ~10%, fluent English.
InterBase, MySQL
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Product Support Engineer
San Jose, California, United States
$96k-$153k/yr FieldFull Time
Bruker
BrukerNASDAQ: BRKR: Manufacturer of high-performance scientific instruments and diagnostic solutions.
3+ YOEPhD in science or engineering, or master's with 3 years or bachelor's with 5 years of relevant experience; technical expertise in electro-mechanical instruments, physics, electronics, mechanics, controls, networking, and customer support.
oscilloscope, multi-meter
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2mo
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Senior Support Engineer - Americas
San Francisco or New York City or London or North America
RemoteFull Time
Validation Cloud
Validation Cloud: Provides infrastructure for blockchain node access and digital asset staking.
6+ YOE6+ years technical support experience; strong troubleshooting in distributed, cloud-native systems; experience with on-call tools and monitoring (Opsgenie, Datadog); strong written and verbal communication; customer-facing enterprise support experience.
Opsgenie, Datadog On-call, Datadog, Kubernetes, Hetzner, Equinix, OVH, AWS
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Technical Support Engineering Manager
San Mateo, California, United States
$140k-$185k/yr OnsiteFull Time
Verkada
Verkada: Sells integrated AI-powered cloud physical security hardware and software.
5+ YOE2+ MgmtLeads Technical Support Engineering; 2+ yrs people leadership; 5+ yrs in a technical role; Bachelor's or Master’s in a technical field; strong communication and customer focus.
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