83 service assurance manager jobs at 51 companies in Hackensack, NJ
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Manager, Service Assurance
Fairfield, New Jersey, United States
$90k-$122k/yr OnsiteFull Time
5+ YOERequires 5 years in office product field service, 3+ years in customer service, project or account management, ServiceNow or eAutomate, MS Office proficiency, computer skills, time management, and detail orientation. Bachelor's preferred.
ServiceNow, eAutomate, Microsoft Office
6d
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Assurance Manager
Frisco or New York City or London or San Francisco or Los Angeles or Chicago or Boston
$101k-$140k/yr HybridFull Time
5+ YOE2+ MgmtRequires 5+ years of experience, bachelor's degree in accounting, CPA, and preferred supervisory experience. Financial services, asset management, banking, audit, Microsoft Suite, leadership, analytical, and client service skills required.
Microsoft Suite
3w
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Manager, Quality Assurance
New York City, New York, United States
$105k-$131k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's degree or equivalent, 5+ years call center quality management experience, 2+ years supervisory experience, Verint and Microsoft Office proficiency, strong leadership, analytical and communication skills.
Verint, Microsoft Word, Microsoft Excel, PowerPoint
1w
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Quality Assurance Specialist
Clifton, New Jersey, United States
$20-$22/hr OnsiteFull Time
2+ YOERequires 2–3 years of customer service experience, strong oral and written communication, time management, organization, decision-making, multitasking, and the ability to provide respectful feedback.
quality monitoring data management system
4w
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Assurance Partner
New York City or Iselin or Miami or Pasadena or Fort Lauderdale or Boston or Dallas or Chicago or Philadelphia
HybridFull Time
10+ YOE8+ MgmtBachelor's in Accounting, CPA,10+ years audit/assurance experience, supervisory experience preferred, experience with commercial or financial services, client relationship and business development skills.
3d
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Assurance Manager, Asset Management Group
Cleveland or Baltimore or Pittsburgh or Chicago or Philadelphia or Denver or New York City or Detroit or Buffalo or Milwaukee or Deer Park
$80k-$150k/yr HybridFull Time
5+ YOEBachelor's degree, CPA license, and 5+ years of progressive audit experience, including hedge fund auditing and public accounting experience in financial services.
1mo
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Quality Assurance Engineer
New York, New York, United States
$140k-$165k/yr OnsiteFull Time
7+ YOE7+ years QA experience with 5+ years on financial systems; strong test planning, SQL, JIRA, Java automation, FIX/Web services knowledge; front‑office trading and UNIX/Linux preferred.
GBX, JIRA, SQL, UNIX/Linux, Java, FIX protocol, Web services
3w
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Sr. FSI Assurance Specialist
New York, New York, United States
$163k-$220k/yr OnsiteFull Time
6+ YOE6+ years experience in financial services technology and assurance, 10+ years risk/audit/compliance experience preferred, bachelor's degree, experience with Data & AI technologies, executive presentation and program management skills.
End User Compute (EUC), AI/ML, GenAI, Analytics, Database, Storage, AWS Artificial Intelligence
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Director Risk Assurance
Berkeley Heights, New Jersey, United States
$114k-$192k/yr OnsiteFull Time
8+ YOERequires 8+ years in risk assurance, audit, risk management, compliance, or internal controls in financial services or a regulated industry; bachelor's degree or equivalent experience; control testing and senior stakeholder reporting experience.
Governance, Risk, and Compliance platforms, data analytics tools
2mo
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Data Center Security Assurance Manager
London or New York City or Seattle
$175k-$225k/yr FieldFull Time
7+ YOE7+ years in physical security with data center or critical infrastructure audit/assurance experience; experience assessing physical controls, producing evidence-based audit reports, and driving remediation; familiarity with ISO 27001, SOC 2, NIST 800-53; ASIS CPP/PSP preferred; willingness to travel regularly.
ISO 27001, SOC 2, NIST 800-53, CCTV
1w
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Senior Manager, Quality Assurance and Audit, North America Claims, Claims Shared Services
Princeton or Alpharetta or Red Bank or New York City or Short Hills
HybridFull Time
6+ YOERequires 6–10 years in commercial P&C insurance, reinsurance, specialty claims, audit, QA, compliance, or risk; 3+ years managing audits or controls; Excel, PowerPoint, Word, reporting tools, and a bachelor's degree.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word
3w
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Quality Assurance Supervisor
New York City, New York, United States
$100k-$121k/yr OnsiteFull Time
1.5+ YOEBaccalaureate degree with relevant coursework and 18 months child protective casework experience; supervisory experience in child protection preferred; knowledge of case management systems; strong communication and analytical skills.
NY State Connections, ASAP
1mo
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Quality Assurance Supervisor - ORR
Bronx, New York, United States
$75k-$78k/yr OnsiteFull Time
3+ YOE3–5 years QA/compliance experience in child welfare or refugee services, knowledge of ORR regulations and UAC Policy Guide, master’s preferred or bachelor’s with experience, bilingual Spanish/English preferred, ability to travel between sites.
4w
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Assurance Partner
New York or Iselin or Miami or Pasadena or Fort Lauderdale or Boston or Dallas or Chicago or Philadelphia
$290k/yr HybridFull Time
10+ YOEBachelor's in Accounting or equivalent, CPA required, 10+ years progressive audit/assurance experience with commercial or financial services clients, strong audit leadership and client management skills.
6d
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PEQA- Vice President, Program Evaluation and Quality Assurance
New York City, New York, United States
$165k-$175k/yr HybridFull Time
Strategic leadership of program evaluation, quality assurance, incident management, data governance, performance analytics, compliance, and organizational learning across social service programs.
data warehouse, reporting platforms, dashboards, remote support tools
1w
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Sr. Manager, Product Management - Conversational AI Servicing Quality Assurance
McLean or Richmond or Chicago or New York City
$183k-$250k/yr OnsiteFull Time
4+ YOEBachelor's or master's degree in a quantitative, business, or marketing field, or bachelor's degree plus 4 years of product management experience; proven team management and data platform experience.
LLM, GenAI, AI, UI
1mo
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Quality Assurance Representative I (hybrid) - OH, AZ, NJ
Phoenix or Moonachie or Huber Heights or Arizona or Ohio or United States
$20-$21/hr HybridFull Time
2+ YOEHigh school diploma/GED required; 1–2 years printing-industry knowledge and minimum 2 years customer service experience; strong communication, troubleshooting, and problem-solving skills; proficiency with Microsoft Suite, Creative Suite, and project management tools.
Microsoft Suite, Creative Suite (Photoshop, InDesign, Illustrator), Photoshop, InDesign, Illustrator, project management tools
3w
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Quality Assurance & Staff Improvement
Yonkers, New York, United States
$68k-$78k/yr OnsiteFull Time
2+ YOECASAC required; LMSW/LCSW/LMHC preferred; 2+ years substance abuse treatment experience; knowledge of OASAS, utilization review, QI methods, and regulatory compliance.
1mo
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Sr. Manager, Product Management - Conversational AI Servicing Quality Assurance
McLean or New York City or Richmond
$183k-$250k/yr OnsiteFull Time
4+ YOEProduct leader with experience shipping data platforms or conversational applications; degree in quantitative field or equivalent PM experience; strong systems thinking and cross-functional leadership.
1w
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Technical Service Specialist
New York City or Florida
RemoteFull Time
7+ YOERequires 7+ years of premium or insurance audit experience, strong NCCI, WCRIB, and ISO manual knowledge, complex audit decision-making, organization, and workload management. Bachelor's degree preferred; APA and NEXUSAudit experience preferred.
NCCI, WCRIB, ISO, NEXUSAudit™
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